Manchester, Lancashire, United Kingdom Hybrid / WFH Options
TalkTalk Telecom Group PLC
projects. Market research : Oversee the budget to commission projects to gather market trends, competitors, and customer behaviours to inform strategic decisions. Business performance : Lead the development of the business' scorecard to measure success against the plan - tracking bonus target, KPIs and quarterly priorities. Sustainability & ESG: Oversee PXC's sustainability & ESG strategic roadmap with a focus on reporting and regulatory compliance. More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
inconsistencies, and opportunities in line with executive priorities Building and maintaining data models (typically using SAS), utilising various data sources to develop insights into claims performance across the balanced scorecard Presenting and visualising analysis clearly to add value, with insightful commentary and clear actions or recommendations Collaborating with operational teams to make recommendations for improving indemnity performance and ensuring delivery More ❯
and support. Monitor the health of customer accounts, identify risks, and implement strategies to mitigate them. Develop and execute account plans to drive customer success and growth. Customer Success Scorecard Track customer usage/adoption and performance metrics to identify areas for improvement and proactively address potential issues implementing Service Improvement plans where appropriate. Service Reviews & QBR's Participate and More ❯
team. THE ROLE Lead the end-to-end development of IFRS9 models across a range of products Assist the wider team with broader model projects including application and behavioural scorecards Work closely with the model validation team to enhance model performance Manage a small team of analysts to drive the team to success and enhance performance of the business YOUR More ❯
