Job Title: ServiceDeskManager Location: Cheshire/South Manchester Salary Range: up to £55 plus benefits (depending on experience) Your Schedule: This role is primarily on-site, requiring a presence 5 days a week. Flexibility in start and end times is available as needed, aligning closely … industry company seeking to build out an IT hub in the Greater Manchester/Cheshire area. First point of call is to acquire a ServiceDeskManager with a growth mindset, positive attitude and high energy who can lead a team. As the IT ServiceDeskManager, you will pioneer the creation and management of our new IT service desk. This is a rare greenfield opportunity where you'll select the best people and tools, and implement efficient processes to set the foundation for a high-performing IT service desk. You'll more »
Midlands and Lancashire Commissioning Support Unit
Job summary An exciting opportunity has arisen within IT at MLCSU, and we are looking for a ServiceDeskManager to join the IT Service Delivery Team. The role will be managing the North region of the ServiceDesk team. We are looking for … an enthusiastic, self-motivated, flexible and passionate individual to join the Service Delivery Team. Candidates must have significant proven servicedesk skills, IT knowledge and experience, strong leadership skills and a comprehensive understanding of IT Service Management principles. Significant experience and knowledge of working in an … ITIL aligned service environment, with a dedicated focus on best practice and working/operating to best practice guidance and service standards. Candidates must have a customer focused approach, excellent communication, presentation and interpersonal skills and the ability to build key relationships with key stakeholders. You will need more »
client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a ServiceDesk Manger to add to their team. As the IT ServiceDeskManager, you will play a pivotal role in … orchestrating and elevating our IT support operations. You will be at the helm of a dedicated servicedesk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline … processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and more »