2 of 2 Permanent Support Manager Jobs in the North West

Service Support Manager Fully Office-Based in Preston Salary circa £45k £50k DOE + Annual Bonus A glance at the role: We are looking to welcome an experienced IT Service Support Manager to lead and develop a future-ready service desk and digital workplace capability that … alongside SLAs, automate the routine, shift left with strong knowledge management (KCS), and align operations with ITIL 4 practices and the SDI Service Desk Manager Standard. Partner across IT, 3rd Parties, and wider business teams to support digital transformation and continuous service improvement and develop and support ...

ZEDRA is looking Business Systems Support Manager who enjoys managing people and technology, ensuring our core systems run smoothly every day. In this role, you'll guide a talented support team, build strong relationships with stakeholders and vendors, and drive continual improvements across our business systems. … teams grow while keeping systems reliable, this could be the perfect next step in your career. Key Accountabilities Responsible for delivery of timely, effective support provided by the BST to business stakeholders via the helpdesk. This includes: Daily monitoring of production services. First line issue analysis and intra team ...