1 to 25 of 46 Permanent User Stories Jobs in the North West

to shape the future of the contact centre. As an experienced senior BA or Product Manager, youll already be an expert in your field and will advocate for user … centred design approaches. Youll work closely with the contact centre management team crafting a compelling vision, developing a product roadmap in conjunction with key stakeholders, writing user stories and actively managing them in a prioritised backlog. Youll be a great listener and communicator with a creative, structured and logical approach towards understanding problems. This role is responsible … key liaison between business stakeholders and technical teams to elicit, define, and document clear and actionable business and functional requirements and objectives Translate business needs into user stories, use cases, and functional specifications, and clear acceptance criteria, ensuring alignment with development team capabilities Support system testing, user acceptance testing, and quality assurance, participating in and More ❯

IT, Change Management and acting as a liaison with the business, the Test Manager will be involved in setting a clear vision of the product, defining user stories, and prioritising user stories with the wider project team and key stakeholders. The Test Manager will be responsible for a wide range of testing activities including … define test cases and execute tests. Own and administer the defect management process. Help develop the product vision. Work closely with the business to analyse and document new user stories. Maintain the product backlog for testing tasks. Participate in sprint planning sessions. Effectively communicate the business requirements to the project/scrum team. Assist in release planning and … daily stand-up/Scrum meetings. Monitor and drive key performance indicator metrics to assess the quality and efficiency of delivery. Manage the provisioning of test environments. Facilitate User Acceptance Testing (UAT) with the business and/or end user. Proactively ensure the continuous improvement using the PDCA cycle. Establish and maintain trusted and lasting relationships with the More ❯

Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from … recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define user stories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities … we're looking for Strong working knowledge of Agile methodologies (Scrum or Kanban) Experience managing or contributing to ecommerce or mobile app products Proven experience writing user stories and running sprint ceremonies Hands on experience using product analytics tools Exposure to ecommerce platforms (Shopify preferred) A/B testing, CRO, and user journey mapping (preferred More ❯

closely with product owners, solution architects, development teams, and programme managers, leveraging agile methodologies throughout the software delivery lifecycle. This includes backlog definition, story mapping, writing user stories and developing design documents. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the core banking ecosystem, ranging from specialized cores … client presentations. Experience of complex systems integration programmes preferably with FS example of this could include new core integration into existing legacy architecture and required migration activities. End user focused requirements definition …/technical design experience in a banking or other highly regulated environment, leveraging agile ways of working from backlog definition, story mapping and writing epics/user stories to support the software delivery lifecycle. Experience in working with technical stakeholders to create and shape technical solution designs leveraging latest thinking on architectural approaches, e.g. modular architecture. Working More ❯

roadmaps, based on business cases and customer needs Collaborating with internal teams, ISV stakeholders, and partners to prioritise and refine features Writing clear, detailed epics and user stories for delivery by agile development teams Coordinating with technology and operational teams to gather non-functional and operational requirements Supporting go-to-market activity with documentation and value-based … card payments work and the role of gateways/acquirers Experience owning API-based products in an agile software environment Ability to write and communicate detailed user stories, roadmaps, and business cases Strong stakeholder skills - across both technical and non-technical audiences A proactive, self-starting mindset with sharp attention to detail Experience working at a payments More ❯

Key Responsibilities * Requirements Management: * Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. * Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. * Portfolio & Road-map Planning: * Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives … function in close partnership with the UK IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional More ❯

Key Responsibilities * Requirements Management: * Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. * Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. * Portfolio & Road-map Planning: * Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives … function in close partnership with the UK IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional More ❯

can be effectively built and maintained. Involved in solution design including architectural and other stakeholder reviews. Works collaboratively with the squads to break down features into user stories and shape these into feasible solutions for delivery. Collaborates and contributes in agile ceremonies, facilitating where required. Ensures Stories meet the Squad's agreed Definition of Ready/… Ability to facilitate workshops with colleagues at all levels. Understanding of what makes a good User Story - acceptance criteria, BDD, practical application of INVEST principles, ensuring the Stories meet the agreed Definition of Ready, delivering a working vertical slice. Experience of working in a complex technical environment undertaking systems analysis activities, modelling and design. Good understanding of More ❯

can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most … non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to - product roadmaps, epics, user stories and backlogs. Generating and defining options. Engaging with relevant stakeholders and specialists. Evaluating options for financial, technical and business feasibility. Developing a business change implementation plan to identify required More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities Maximise the value from the inception to real life application of Service … balance competing views as part of the design process Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯

twice a year is expected). The Role: A key part of the role is driving, designing and building ever-evolving dashboards and reporting using SuccessFactors User Stories, SAP Query Manager 4 and SAP Analytics Cloud and are used to manage and analyse HR Related Data to extract actionable insights, trends and opportunities for improvement. You will … suggest and subsequently deliver systems improvements. HR Data Management - using & maintaining data and buolding the reports Management Information/MI & Reporting - design/develop the suite of reporting user SuccessFactors User Story Reports, SAP Analytics Cloud and QM4 People Systems Management - Admin and customisation of the Cloud based HR Information System, SuccessFactors. Documentation of system change … requests working with IT to deliver these User Acceptance Testing/UAT of systems enhancements Systems Administration of the SuccessFactors/SAP HR Systems The Person: - An experienced HR Systems Analyst/HR Data Analyst with strong technical skills - Proven experience in SuccessFactors with (some of) Employee Central, Employee Central Payroll, Benefits, LMS - Ideally experience of SuccessFactors User More ❯

User Experience Developer - UX Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced User Experience Developer to work with multiple clients in a consultancy capacity. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and … a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and … advocating for inclusive design principles in your deliverables. The Responsibilities Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. Design accessible and impactful products and services for public and private sector clients. Employ a More ❯

and translate them into detailed functional and non-functional requirements Work with Agile development teams to deliver high-quality software solutions Lead and facilitate workshops, sprint planning, and user story refinement sessions Act as the voice of the customer within the development team Identify and manage dependencies, risks, and issues throughout the product lifecycle Ensure deliverables meet business More ❯

Delivery Facilitate agile ceremonies and ensure alignment with the Platform Change Framework (PCF), promoting team adherence and continuous improvement. Product Ownership & Backlog Management Define and prioritise user stories and acceptance criteria, manage the team product backlog, and collaborate with Customer Journey Managers to enhance customer experiences. Governance & Readiness Oversee end-to-end product change governance and business More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution … balance competing views as part of the design process Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance - active clearance or eligibility for such More ❯

on capacity and roadmap goals Balance delivery across new features, bugs, technical improvements, and internal tooling Collaborate on Ticket Creation Work with developers to flesh out user stories based on specs from the Product Manager Translate functional requirements, design specs, and wireframes into well-scoped JIRA tickets Clarify edge cases, dependencies, and estimate complexity collaboratively Stakeholder Updates … proficiency with Python and tools like Postman (for testing APIs and understanding technical integration work) Experience working in enterprise B2B SaaS , ideally for platforms with maps, analytics, or user-configurable forecasting tools (e.g. economic/financial/demographic forecasting) Exposure to geospatial or location data concepts (e.g. trade areas, POIs, cannibalization analysis, foot traffic) is helpful Demonstrated ability … to triage feedback , manage stakeholder expectations, and apply user empathy when shaping backlog priorities Bonus: Experience or familiarity with Generative AI concepts, especially prompting large language models (LLMs) and Agentic AI Workflows. Certified Scrum Product Owner (CSPO) or equivalent certification. Project Management Professional (PMP) or similar project management certification. Experience in UX Design for GIS application. Experience in More ❯

Experience testing APIs with tools like Postman. Ability to query multiple database tables for data validation and test data collection. Test automation experience. Scripting tests from user stories and acceptance criteria. Defect classification and management skills. Experience testing web, mobile, and desktop/mainframe applications. Excellent communication skills. About Us Sunbelt Rentals leads the equipment rental industry More ❯

integration detail with other enterprise systems.Your ability to communicate effectively with both technical and non-technical stakeholders will be essential in translating business requirements into technical user stories with supporting data mappings and acceptance criteria. Additionally, you will be responsible for identifying opportunities for continuous improvement and helping ensure Integration and Automation related projects are delivered to … the coordination of work where required. Collaborate with Change Leads and QA Analysts to ensure QA standards are met across performance and volume testing, systems integration testing and user acceptance testing. Manage key risks and issues, establishing risk mitigation or acceptance by accountable stakeholders.Manage the product backlog and prioritisation via backlog refinement sessions, ensuring we deliver and prioritise More ❯

meetings Monitoring competitors and market trends Collaborating with project management to ensure timely, on-budget delivery Requirements 2+ years' experience gathering requirements and writing epics/user stories Strong Jira expertise - boards, workflows, templates, dashboards Experience leading product delivery in Agile environments Comfortable presenting to internal and external stakeholders Nice to Haves Experience in Sports Betting, Sports More ❯

understanding of data management, data quality, master data management and other data governance principles. Familiarity with project governance tools and artifacts for product delivery (e.g. JIRA, Epic and User Story, Backlog). Practical experience with agile methodologies such as Scrum, Kanban, or SAFe frameworks. Storytelling/presentation skills with the ability to present technical and non-technical concepts More ❯

Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find … requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for … Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute More ❯

between stakeholders, UX designers and engineers. Responsibilities: Leading business and systems analysis for large-scale product and enterprise change projects. Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure … experience as a Product or Business Analyst in a digital or financial services environment. Strong background in agile product delivery, with excellent stakeholder and communication skills. Experience balancing user needs, technical feasibility and business goals. A proactive, delivery-focused mindset with the ability to get into the detail when needed. Good understanding of web/mobile technologies and More ❯

working closely with software development and project teams to deliver organisation-wide change. What You’ll Do Document requirements, business processes, and acceptance criteria, creating clear user stories Collaborate with Product Owners, UX designers, and stakeholders to align with business strategy Lead requirements-gathering workshops across the organisation Analyse and propose improvements to existing business processes Work More ❯

working closely with software development and project teams to deliver organisation-wide change. What You’ll Do Document requirements, business processes, and acceptance criteria, creating clear user stories Collaborate with Product Owners, UX designers, and stakeholders to align with business strategy Lead requirements-gathering workshops across the organisation Analyse and propose improvements to existing business processes Work More ❯

working closely with software development and project teams to deliver organisation-wide change. What You’ll Do Document requirements, business processes, and acceptance criteria, creating clear user stories Collaborate with Product Owners, UX designers, and stakeholders to align with business strategy Lead requirements-gathering workshops across the organisation Analyse and propose improvements to existing business processes Work More ❯