online. Job title: Ecommerce Manager Summary This is a new position, to enable us to accelerate the growth of our online presence and adoption of Ecommerce amongst our growing customer base. As Ecommerce Manager, you will develop the strategy and roadmap for our online stores and digital retail platform. You will be responsible for defining, prioritising, and delivering features … that enhance the customer experience, increase conversion rates, and drive profitable sales growth. This role requires a blend of strategic vision, customer focus, strong data analysis skills, and technical ability, while working effectively with cross-functional teams. You will report to the Managing Director and work alongside the website manager and with the Sales and Marketing teams. Key … responsibilities Strategy and roadmap: Define and execute the ecommerce product strategy. Develop and maintain a clear product roadmap that aligns with company goals and customer needs. User research and analysis: Conduct qualitative and quantitative research to understand customer behaviour, pain points, and needs. Use insights to inform product decisions and drive innovation. Develop a strong understanding of the More ❯
middlesbrough, yorkshire and the humber, united kingdom
Detectamet Detectable Products
online. Job title: Ecommerce Manager Summary This is a new position, to enable us to accelerate the growth of our online presence and adoption of Ecommerce amongst our growing customer base. As Ecommerce Manager, you will develop the strategy and roadmap for our online stores and digital retail platform. You will be responsible for defining, prioritising, and delivering features … that enhance the customer experience, increase conversion rates, and drive profitable sales growth. This role requires a blend of strategic vision, customer focus, strong data analysis skills, and technical ability, while working effectively with cross-functional teams. You will report to the Managing Director and work alongside the website manager and with the Sales and Marketing teams. Key … responsibilities Strategy and roadmap: Define and execute the ecommerce product strategy. Develop and maintain a clear product roadmap that aligns with company goals and customer needs. User research and analysis: Conduct qualitative and quantitative research to understand customer behaviour, pain points, and needs. Use insights to inform product decisions and drive innovation. Develop a strong understanding of the More ❯
the following: - Successful project delivery - Plan and direct the overall project of work through driving a clear vision and goals. - Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. - Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. - Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management - Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. - Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. - Ability to estimate and forecast progress accurately. - Ability to translate ideas and solutions to clear tasks and models. - Experience in working across the full customer engagement lifecycle. - Ability to identify and manage risk, dependencies and constraints. Knowledge - Proven experience of systems integration and implementation projects - Experience of public/private Cloud technologies and associated More ❯
