11 of 11 DemandTrendPermanent ITIL Jobs in North Yorkshire

Directory administration, security, and risk management • 3+ years Demonstrated experience in banking or financial services industry Nice-To-Have Skills: • Strong understanding of IT governance frameworks such as COBIT, ITIL, and NIST • Knowledge of identity governance and administration (IGA) solutions • Experience with risk assessment methodologies and tools • Knowledge of cybersecurity frameworks including NIST Cybersecurity Framework and ISO 27001 • Understanding of More ❯

role. Demonstrated success in designing and executing IT strategies, roadmaps, and related systems/processes. Post-secondary degree in IT, Computer Science, or a related field. Relevant certifications (e.g., ITIL, CISSP, PMP) are highly desirable. Deep knowledge of IT infrastructure, cloud-based solutions, cybersecurity, and enterprise applications. Proven ability to assess and implement new technologies to meet evolving business needs. More ❯

of 5 years work experience in Network Operations/Production environment, or • CCNP certified with minimum of 3 years work experience in Network Operations/Production environment. • CCDP and ITIL certifications are a definite asset to this position. Must Have: CCNP (R&S) Cert (CCNP certified with minimum 3 years of troubleshooting experience OR CCNA certified with min 5 years More ❯

goal setting. Person Specification Education & Qualifications Bachelor’s degree in Computer Science, IT, or a related field (required). Master’s degree and/or relevant certifications (e.g. PMP, ITIL, CISSP) are advantageous. Skills & Abilities Strong strategic thinking and business alignment. Ability to lead cultural and technological change within teams. Excellent communication and leadership capabilities. Experience At least 5 years More ❯

being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber security and cyber … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Behaviours We'll assess you More ❯

Lead vendor selection processes and coordinate between multiple service providers Oversee day-to-day IT operations and manage incident, request, and change processes Drive continuous improvement initiatives aligned with ITIL frameworks Microsoft 365 Governance Work with service providers to ensure M365 is configured, secured, and optimised Develop governance policies and promote best practices across the business Monitor compliance with licensing … Strong knowledge of Microsoft 365 capabilities, security, and administration Experience managing outsourced IT providers and vendor relationships Solid understanding of ISO 27001 and ISMS implementation Knowledge of ITSM frameworks (ITIL) and service delivery best practices Strong vendor management and stakeholder engagement abilities Proactive, solutions-oriented mindset with excellent problem-solving skills Desirable Qualifications ISO 27001 Lead Implementer or Auditor certification … Microsoft certifications (MS-100, MS-101, Security-focused) ITIL Foundation or higher certification Experience in medium-sized business or scale-up environment If this sounds like the job for you, make sure to apply today! NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the More ❯

integrations. Strong working knowledge of CMDB design, Discovery, Event Management, and Service Mapping. Deep understanding of platform tools: Flow Designer, IntegrationHub, Scripting (JavaScript, Glide), Scoped Apps. Solid understanding of ITIL processes and experience with ITIL-aligned implementations. Experience managing and mentoring technical teams in an Agile or DevOps environment. Exposure to Performance Analytics and ServiceNow Data Foundations. Working knowledge of More ❯

PowerShell or Python. Collaborate with teams to understand business needs and deliver practical, scalable solutions. Contribute to system upgrades, migrations, and performance improvements. Work with ITSM tools and follow ITIL-aligned processes to ensure high-quality service delivery. What We're Looking For Experience working with Microsoft Azure services and enterprise systems. A good understanding of system integration, APIs, and …/CD pipelines. Strong communication and problem-solving skills. A collaborative mindset and willingness to learn and grow. Desirable (but not essential) Experience with Microsoft Dynamics 365 Knowledge of ITIL practices and ITSM tools Relevant Microsoft certifications (e.g., Azure Administrator Associate) Benefits: Competitive salary and performance bonuses. Comprehensive health, dental, and vision insurance. Generous pension scheme. Opportunities for professional development More ❯

s policies and procedures Handling and protection of Redcentric information Reporting of security events Implementing appropriate policies and procedures Preferred Competencies ITILv3/v4 qualified or experience within an ITIL environment BPSS Security Clearance (Identity, Right to Work, Employment History & DBS Check) Key Skills & Competencies We would expect the successful candidate to have an attitude for learning, with a proactive … and experience, which are not necessary, but would benefit you within a role on our Service Desk team: Experience of working in a customer service environment. Knowledge of the ITIL framework. Good experience with Microsoft Office applications (Word, Excel, PowerPoint) Efficient and accurate keyboard skills. Possible Progression Paths Technical Support Analyst (1st Line) Service Desk Team Leader. Incident Management Analyst. More ❯

to facilitate and chair meetings, including the Change Advisory Board and Change Review Meetings. • A reasonable understanding of a Technical Infrastructure such as Networks, Servers, Desktops, Storage and Applications. • ITIL 4 Foundation Certificate. • Understanding of the Financial Services Industry. Desirable • ITIL Change Management Practitioners Certificate • Understanding of the Vocalink processes and systems • Commercial understanding Corporate Security Responsibility Every person working More ❯

function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative AI. Our 24x7 Operations squads support the health, stability and scalability of our customers' network infrastructure, routing, switching and firewall environments. As a … TCP/IP, DNS, DHCP, BGP, OSPF. Some exposure to firewall technologies (e.g. Cisco ASA, Palo Alto). Experience using monitoring tools such as LogicMonitor or PRTG. Familiarity with ITIL principles and change control. Clear and methodical troubleshooting skills. Excellent verbal and written communication. Eligibility for UK Government Security Check (SC) clearance. Desirable Skills and Experience Cisco CCNP certification or More ❯