2 of 2 Permanent Incident Management Jobs in North Yorkshire

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...

Digital & Data, as Senior IT Technician, your main responsibilities will be to: Implement and oversee technical aspects of Microsoft and third party system management and security and lead on developing reports from these key systems Lead with providing technical support to the IT Apprentice including setting targets and developing … Core Systems 1. Work with the Head of Digital and Data to implement and oversee appropriate technical aspects of Microsoft and third-party system management and security including administration of users, roles, change requests and incident management. 2. Lead on the development of reporting from the key systems ...