IT Training and Process Support Analyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best practice. Responsibilities … include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal or professional services) Proven processimprovement A people person passionate about skill development A professional that can liaise with More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Titan Wealth Holdings Limited
least 4 days per week. Travel maybe required to the Peterborough and London offices when needed. Responsibilities Lead and mentor the client service team. Drive a culture of continuous improvement and efficient ways of working so that the team can support the Investment Management team and external IFA's as the Client base grows and they work collaboratively together. … able to carry out the day-to-day tasks in Client Services to ensure the team are adhering to the regulatory requirements including our CASS obligations. Be responsible for process change and processimprovement, working with the Client Service Manager to review processes between the teams so that they are fit for purpose and deliver the most More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Robert Half
and more. The Role: You will serve as the operational lead for two core business systems used for purchasing and financial management. The role combines technical administration, user support, processimprovement, and training delivery. You will work with both internal stakeholders and external software providers to ensure these systems remain efficient, reliable, and user-friendly. This is a … records and ensure appropriate user access and permissions. Deliver systems training across teams and support a 'train the trainer' model. Create and maintain clear and concise user guidance and process documentation. Liaise with the software supplier to manage updates, resolve technical issues, and raise development requests. Support departments in embedding efficient, consistent processes and ensuring systems are used effectively. … Monitor performance, identify areas for improvement, and contribute to wider systems strategy and governance. Requirements: Experience administering or supporting business systems (e.g., financials, procurement, or operational platforms). Strong understanding of system lifecycle activities, including upgrades, access controls, and user support. Able to communicate effectively with colleagues at all levels and explain technical processes clearly. Experience delivering user training More ❯
direct project costs and departmental spending. Collaborate with FP&A and commercial finance teams to provide insights and analysis that inform business decision-making. Support the year-end audit process, liaising with external auditors to provide required analysis and backup on cost-related accounts. Drive continuous improvement in reporting quality and efficiency, including potential involvement in finance systems … or process enhancement projects. Profile We're looking for; A recognised accounting qualification such as ACCA, CIMA, or ACA. Solid experience in management accounting within a corporate setting. Strong analytical skills with the ability to interpret financial data effectively. Proficiency in financial systems and Excel for reporting and analysis. Excellent attention to detail and organisational skills. A proactive approach … to problem-solving and process improvement. Capability to communicate financial information clearly to non-financial stakeholders. Job Offer Salary of £50,000 plus benefits A permanent role within a stable and growing organisation Opportunities for professional growth and career development Potential additional benefits to be confirmed during the interview process. If you are looking to take the next step More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed timescales. • Effective management of issues and risks ensuring … wherever possible. • Positive, proactive attitude and approachable nature. Desirable • Knowledge and experience of working in a DevOps/SRE environment. • Evidence of taking a pro-active approach in evolving process improvements. • Experience of account and service management. • Awareness of business process modelling More ❯
York, Beckwithshaw, North Yorkshire, United Kingdom
The Bridge IT Recruitment
the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed timescales. • Effective management of issues and risks ensuring … wherever possible. • Positive, proactive attitude and approachable nature. Desirable • Knowledge and experience of working in a DevOps/SRE environment. • Evidence of taking a pro-active approach in evolving process improvements. • Experience of account and service management. • Awareness of business process modelling More ❯
Are you passionate about IT and technology? Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing … service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with IT … to incidents both during and outside of standard business hours. What We're Looking For: A solid foundation in IT with a genuine passion for technology and a continuous improvement mindset. Strong problem-solving abilities, a keen attention to detail, and a professional, methodical approach to work. Excellent communication skills with the ability to manage conflict effectively and a More ❯
Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing … service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with IT … to incidents both during and outside of standard business hours. What We're Looking For: A solid foundation in IT with a genuine passion for technology and a continuous improvement mindset. Strong problem-solving abilities, a keen attention to detail, and a professional, methodical approach to work. Excellent communication skills with the ability to manage conflict effectively and a More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
OSMIUM PARTNERS LTD
digital and operational change initiatives. Key Responsibilities Collaborate with finance and IT stakeholders to gather and document business requirements. Translate business needs into functional and non-functional specifications. Perform process mapping and gap analysis to identify areas for improvement. Support the implementation of finance systems, ensuring smooth transitions and minimal business disruption. Facilitate workshops, meetings, and stakeholder engagement to … Collaborate closely with development and testing teams to ensure solutions meet business expectations. Desirable Experience Proven experience in a Finance Business Analyst role. Strong background in requirements gathering and process improvement. Experience supporting or leading finance systems implementation projects. Exposure to Microsoft Dynamics 365 Business Central is highly desirable but not essential. Excellent communication and stakeholder management skills. Why More ❯
Harrogate, North Yorkshire, United Kingdom Hybrid / WFH Options
Context Recruitment
who's eager to develop within a professional and fast-paced environment. You'll play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes. Key Responsibilities: Handle customer incident escalations and provide timely updates Monitor VIP and sensitive tickets to prevent SLA breaches Document incident reports and contribute to processMore ❯
while developing valuable skills for a career in sales operations or commercial support. Role Profile: • Assist in the creation and preparation of new and renewal order forms • Generate and process customer order documentation with accuracy and efficiency• Upload contracts to e-signature platforms (e.g., DocuSign, PandaDoc) and track progress to completion• Maintain accurate contract records and update CRM systems … creation and filing of MNDAs and other sales-related agreements• Work closely with Sales, Finance, Legal, and Customer Success teams to ensure documentation accuracy and compliance• Contribute to internal process improvements and documentation initiatives• Participate in onboarding and training on CRM and sales tools• Identify opportunities to enhance workflow efficiency and support continuous improvement Person Specification: Essential:• A … recent graduate (any discipline) with strong organisational and communication skills• Excellent attention to detail and a process-driven mindset• A proactive, customer-centric approach and a willingness to learn• Comfortable working with digital tools and managing multiple tasks• Strong written English and time management skillsDesirable:• Experience with Salesforce, DocuSign, or similar platforms• Basic understanding of business operations, customer service More ❯
We’re seeking a technically capable and customer-focused individual to join our dynamic team, with the opportunity to expand into other areas of IT—such as training, systems improvement, and beyond. In this role, you'll be the first point of contact for technical issues, ensuring staff receive efficient and friendly support across a range of hardware and … members to identify opportunities for IT enhancements. Contribute to user onboarding and training, with scope to take on a larger training role over time. Participate in IT projects and process improvements. What We’re Looking For: Experience in an IT support or service desk role. Strong communication and interpersonal skills—able to explain tech clearly to non-technical users. More ❯