2 of 2 Permanent Task Automation Jobs in North Yorkshire

channels – phone, email, messaging and video Provide timely first-line support for internal users and external clients Troubleshoot hardware, software and network issues using tools such as an RMM, Task Manager and Wireshark Work with documentation platforms (IT Glue, Halo PSA) to log support cases and maintain audit trails Learn to interpret technical documentation such as knowledge base articles More ❯

and caches (Redis) Troubleshooting alerts, incidents and platform performance issues Managing regular patching and upgrade cycles for Infrastructure and Software Managing security vulnerabilities and performing platform hardening activities Developing automation to remove manual tasks Developing and maintaining observability dashboards and alerting Collaborating with Software Engineers and Users across the business Your Qualifications Operational experience with Apache Pulsar or Kafka … Experience working with Kubernetes Experience in Linux system administration Familiarity with CI/CD pipeline tooling Comfortable with scripting for automation Preferred Skills Software development skills in any language (we use Go) Database administration - especially MySQL Previous experience with Percona, RabbitMQ & Redis Knowledge of Open Telemetry Experience working in an agile framework or method, i.e., Scrum, Kanban Our Commitment More ❯