IT Support Apprentice
Harrogate, North Yorkshire, England, United Kingdom
QA
channels – phone, email, messaging and video Provide timely first-line support for internal users and external clients Troubleshoot hardware, software and network issues using tools such as an RMM, Task Manager and Wireshark Work with documentation platforms (IT Glue, Halo PSA) to log support cases and maintain audit trails Learn to interpret technical documentation such as knowledge base articles More ❯
Employment Type: Full-Time
Salary: £18,000 - £20,000 per annum
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