4 of 4 Permanent 2nd Line Support Jobs in the North of England

Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer to join its team.This … support a range of customers, troubleshoot technical issues and get involved in IT installations and infrastructure projects. Key Responsibilities: Provide 2nd line support and resolve technical issues. Troubleshoot Windows, Microsoft 365, servers and user accounts. Diagnose network issues involving firewalls, switches, routers ...

/2nd Line IT Support Engineer - £30,000 - £35,0000 + Great Benefits and Progression This opportunity combines hands-on technical support with customer engagement in a growing Managed Service Provider (MSP) environment who are looking to further expand their team. … requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support ...

your expertise with the team, and play a key role in maintaining a reliable and efficient IT service. What youll be responsible for Providing 2nd line technical support, diagnosing and resolving a wide range of hardware, software and end-user issues. Configuring, deploying and supporting … service. Ensuring all work is carried out in line with IT security standards, policies and best practice. Taking part in the 2nd Line on-call rota (approximately one weekend in every five) to provide out-of-hours support when required. Were looking ...

/2nd Line IT Support Engineer - £30,000 - £35,0000 + Great Benefits and Progression This opportunity combines hands-on technical support with customer engagement in a growing Managed Service Provider (MSP) environment who are looking to further expand their team. ...