3 of 3 Permanent 2nd Line Support Jobs in the North of England

/2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing … days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support ...

2nd Line IT Support & Field Engineer | Office-Based (Liverpool) + Regular Customer Site Travel | £30,000 – £34,000 DOE & Great Benefits | Full UK Driving Licence Essential Not your average Helpdesk role. We need a 2nd Line IT Support & Field Engineer … growing UK technical team, with a clear path toward a senior infrastructure or field-project role. What You'll Be Doing Resolving escalated 2nd-line tickets — hardware, software, networking, M365, AD, DNS/DHCP, VPNs, firewalls, VLANs, Wi-Fi Attending customer sites for reactive fixes, installs ...

supporting a global rollout of hardware and software and would be well suited to those with previous experience in end user computing/2nd Line IT support. This is a 3-month contract, with potential for extension, depending on the status of the project. Apply … during system integration and migration processes Logging, tracking, and resolving support tickets via the corporate ITSM platform; escalating complex issues to 2nd/3rd line teams Troubleshooting Virtual Machine (VM) access and virtualised application issues for end users Basic network diagnostics and escalation ...