Analyst Knowledge, Sills and Experience: • Strong work ethic with a keen attention to detail. • Must possess strong interpersonal skills, including telephony skills, communication skills, activelistening, and client care. • Provides exceptional customer service by actively listening, showing empathy, and paying attention to detail. • Proactively follows up on … problems and anticipates customer concerns. • A good understanding and working knowledge of Microsoft solutions, including - but not limited to - Active Directory, Exchange Online Mailbox administration, Microsoft 365 applications and technologies, NTFS share permissions. • A good understanding of supporting end users within Citrix environments. IT Service Desk Analyst/1st more »
worked and thrive on a professional setting: Where success is built upon your telephone skills : your confidence responding to volunteers emotions effectively, and your activelistening, empathy, professionalism and courtesy are essential to succeed That is fast-paced and changing priorities rapidly , where last minute deadlines are not more »
Crewe, Cheshire, North West, United Kingdom Hybrid / WFH Options
Assurant
Customer Service Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought about more »
Crewe, England, United Kingdom Hybrid / WFH Options
Mphasis
/Own CAB meetings & MI Bridges Change Lifecycle Mgmt./Incident lifecycle Mgmt. Effective Business Communication Excellent spoken and written English language skills Excellent activelistening skills Attitude to feedback/willing to learn Positive attitude to change Team Player Confident and ability handle/own client meetings more »