with ITIL and Microsoft certifications. Duties Include but not limited to: and capacity monitoring of systems and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware … is crucial Windows Platforms – Windows 10/11, Server 2012, 2016, 2019 IT Hardware Active Directory PowerShell M365/Teams/SharePoint/OneDrive Antivirus software Intune Endpoint Manager Cloud based technologies (Azure/AWS) Autopilot Cloud Based Telephony ITSM Tools Knowledge and experience in the following will be … advantageous. Hyper V VPN, RDP Mobile devices – iPhone, iPad Google Suite Apple Business Management Multi-Tenant administration Experience in tenant migration more »
Device Management Engineer Join our client's fast-growing business as a Device Management Engineer. You'll manage and administer over 12,000 devices, handling escalated incidents, software deployments, and day-to-day device administration. Key Responsibilities: Incident Management: Resolve device-related incidents escalated by the IT … Service Promotion: Advocate for services like Office 365 and Adobe Creative Cloud. On-site Support: Assist with device installations, including occasional travel. Requirements: Device Management Experience: Microsoft, Android, or Apple devices in an enterprise setting. Technical Skills: Experience with Jamf, Soti, or SCCM/MECM, as well as mobile … and deployment methods. Office 365: Experience supporting Office 365. Networking: Understanding of DNS and DHCP. Security Applications: Familiarity with enterprise anti-virus products. Asset Management: Knowledge of asset management for hardware and software. Skills: Problem-Solving: Strong IT problem-solving skills. Communication: Excellent verbal and written communication skills. more »
West Yorkshire, England, United Kingdom Hybrid / WFH Options
Revoco
hosted Infrastructure and Applications (Azure). Experience/Exposure to other Tech (Including but not limited to); Active Directory, Anti-spam, Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. more »
will have experience with: Microsoft Office Suite Active Directory/Group Policies VoIP Phone System PowerShell Cloud - Azure and/or AWS Anti-virus management Remote Desktop Solutions Support of CRM/ERP systems MDM Technologies Day-to-day: Effectively manage your own workload including backup management, data … inputting, software deployments, mobile management, basic networking support, permissions, configurations, documentation (and more!) Provide a high level of IT Support to users internally To be the escalation point for junior engineers including mentoring Support colleagues across the groups server & network infrastructure To ensure the business systems, comms platforms, servers more »
