16 of 16 Permanent Application Support Team Leader Jobs in the North of England

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services, they … now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs/… KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure More ❯