Greater Manchester, England, United Kingdom Hybrid / WFH Options
Apply Recruitment
ApplicationsSupport Engineer – Hybrid Working – Manchester. £40k to 48k plus 30% (paid at 97% last year) – 10% non contrib pension and a range of other benefits. Applicationssupport engineer required to work for the is critical infrastructure client based in the North West of … you to get on with your role in what is an experienced applicationssupport team. The key accountabilities for this applicationsupport role will include: Provide 3rd line applicationsupport, managing incidents and escalations through to resolution Provide proactive support & maintenance … an IT Service Management Tool (e.g. SCSM, Service Now) Ability to engage and communicate effectively with the business and customer Experienced in an applicationsupport role The following experience would be a bonus but is absolutely not essential to the role, there will be the opportunity to add More ❯
Sheffield, Ecclesall, South Yorkshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week £25,000 – £28,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank … + Analytical thinking and attention to detail + Experience in working to deadlines and prioritizing competing workloads. + Proficient in the use of Microsoft Applications, Services and Android + Ability to work independently and as part of a team. + Demonstrable planning and organisational skills + Willingness to conduct … SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft ApplicationsSupport, Tech Support, Customer Support. Application notice... We take your privacy seriously. As you might expect you may be contacted More ❯
ApplicationsSupport Engineer – Hybrid Working – Manchester. £40k to 48k plus 30% (paid at 97% last year) – 10% non contrib pension and a range of other benefits. Applicationssupport engineer required to work for the is critical infrastructure client based in the North West of … you to get on with your role in what is an experienced applicationssupport team. The key accountabilities for this applicationsupport role will include: Provide 3rd line applicationsupport, managing incidents and escalations through to resolution Provide proactive support & maintenance … an IT Service Management Tool (e.g. SCSM, Service Now) Ability to engage and communicate effectively with the business and customer Experienced in an applicationsupport role The following experience would be a bonus but is absolutely not essential to the role, there will be the opportunity to add More ❯
bradford, yorkshire and the humber, United Kingdom
DGH Recruitment
Legal ApplicationSupport Analyst/Applications Analyst A fantastic opportunity has arisen for an ApplicationSupport Analyst to join our Leeds based law firm on a permanent basis. Legal ApplicationSupport Analyst/Applications Analyst Summary: The Application Analyst will work as … performing the role will configure, test and document modules conforming to analysis and design specification in accordance with company policies and procedures. Legal ApplicationSupport Analyst/Applications Analyst Key Responsibilities: • Providing applicationssupport function for users across a range of business applications • Manage vendor relationship relating to product and problem management • Investigate and provide solutions to errors reported with existing systems Legal ApplicationSupport Analyst/Applications Analyst Attributes/Skills: • Proven expertise working with iManage, iManage Work 10 and Intapp Walls • Understanding of SQL databases and the More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
DGH Recruitment
Legal ApplicationSupport Analyst/Applications Analyst A fantastic opportunity has arisen for an ApplicationSupport Analyst to join our Leeds based law firm on a permanent basis. Legal ApplicationSupport Analyst/Applications Analyst Summary: The Application Analyst will work as … performing the role will configure, test and document modules conforming to analysis and design specification in accordance with company policies and procedures. Legal ApplicationSupport Analyst/Applications Analyst Key Responsibilities: • Providing applicationssupport function for users across a range of business applications • Manage vendor relationship relating to product and problem management • Investigate and provide solutions to errors reported with existing systems Legal ApplicationSupport Analyst/Applications Analyst Attributes/Skills: • Proven expertise working with iManage, iManage Work 10 and Intapp Walls • Understanding of SQL databases and the More ❯
Bodycote plays a critical role in the global manufacturing supply chain, with over 4,800 employees across 22 countries and 155 locations. The Enterprise ApplicationsSupport Analyst will focus on providing daily support for key software applications and multiple ERP platforms in use throughout … involves collaborating with global colleagues and active engagement with our ERP System and Project Management teams. Key Responsibilities: Daily monitoring and management of enterprise applications within the business, with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes … Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required Qualifications, Experience, and Skills: 3 years’ experience in delivering ApplicationSupport in a complex corporate environment. Minimum 12 months’ hands-on experience with Microsoft Navision (versions 3.7 to 4.0, including client version 2009) is More ❯
warrington, cheshire, north west england, United Kingdom
Bodycote
Bodycote plays a critical role in the global manufacturing supply chain, with over 4,800 employees across 22 countries and 155 locations. The Enterprise ApplicationsSupport Analyst will focus on providing daily support for key software applications and multiple ERP platforms in use throughout … involves collaborating with global colleagues and active engagement with our ERP System and Project Management teams. Key Responsibilities: Daily monitoring and management of enterprise applications within the business, with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes … Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required Qualifications, Experience, and Skills: 3 years’ experience in delivering ApplicationSupport in a complex corporate environment. Minimum 12 months’ hands-on experience with Microsoft Navision (versions 3.7 to 4.0, including client version 2009) is More ❯
ApplicationSupport/Product Engineer, Aberdeen We have an excellent opportunity for a highly motivated and skilled ApplicationsSupport/Product Engineer to join our team in Aberdeen . In this role, you will deliver support and maintenance services for the product portfolio … covering both operations and project deliverables, and you’ll ensure that applications are maintained in line with product roadmaps and business requirements. This is a hybrid role, requiring a minimum of 3 days onsite per week (3/2 pattern). Additionally, you will provide out-of-hours support … scheduled maintenance and project activities via the on-call support rota. What you’ll do Provide level 1 and level 2 applicationsupport and maintenance services Installation, configuration, administration, support, maintenance and troubleshooting of the application portfolio Engagement with 3rd party vendors as part More ❯
ApplicationSupport/Product Engineer, Aberdeen We have an excellent opportunity for a highly motivated and skilled ApplicationsSupport/Product Engineer to join our team in Aberdeen . In this role, you will deliver support and maintenance services for the product portfolio … covering both operations and project deliverables, and you’ll ensure that applications are maintained in line with product roadmaps and business requirements. This is a hybrid role, requiring a minimum of 3 days onsite per week (3/2 pattern). Additionally, you will provide out-of-hours support … scheduled maintenance and project activities via the on-call support rota. What you’ll do Provide level 1 and level 2 applicationsupport and maintenance services Installation, configuration, administration, support, maintenance and troubleshooting of the application portfolio Engagement with 3rd party vendors as part More ❯
bradford, yorkshire and the humber, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
wakefield, yorkshire and the humber, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
doncaster, yorkshire and the humber, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
sheffield, south yorkshire, yorkshire and the humber, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
preston, lancashire, north west england, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
warrington, cheshire, north west england, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
bolton, greater manchester, north west england, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
Okta Resourcing
This is a newly created role for an experienced Software ApplicationsSupport Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and Services … they now want to expand their team with the addition of a highly experienced Software ApplicationsSupport Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence and growth. Define and manage SLAs …/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue More ❯