1 of 1 Permanent Applications Support Consultant Jobs in the North of England

brand behind the brand for insights and analytics for many major UK and international software vendors. Due to continued growth, we have an exciting opportunity to join their Support Team. Education Requirements Graduate Calibre Industry Business Intelligence Job Location 2 Globe Road, Leeds Qualifications Any BI Qualifications Desirable Work Hours 9am - 5.30pm Responsibilities Managing the support … helpdesk at all times, ensuring calls are dealt with swiftly and professionally Learning, installing, and configuring the Analytics software Prioritising and managing many open cases at one time Support for internal IT issues Troubleshooting system and network problems, as well as diagnosing and solving hardware or software faults Building relationships with external customers and internal teams, sharing knowledge … up new skills quickly and to be able to work in a fast moving, demanding environment Great team work and customer service skills Knowledge Any Knowledge of Business Intelligence applications, i.e. Qlikview, Tableau, MS Reporting Services. Exposure and knowledge of BI tools would be beneficial Knowledge of network administration is desirable Helpdesk Software ZenDesk, Jira, SQL, PL/SQL More ❯