Software Asset Management Analyst(Temporary)
aberdeen, north east scotland, united kingdom
Bilfinger
beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of … over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Main Responsibilities Software Asset/Lifecycle Management 70% • Handle software requests that come in to the IT ticking system • Developing whitelist/blacklist applications • Purchase and deploy software • License compliance • Manage software licence procurement, Track software license … technical support; answering support queries either onsite or via phone or email • To maintain a high degree of customer service for all support queries and adhere to all service management principles • To take ownership of user problems and be proactive when dealing with user issues • To log all calls on the call logging system and maintain full documentation • Respond More ❯
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