for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (ConfigurationManagementDatabase), service reporting, and contract management for the execution layer. You will oversee the planning, coordination, and execution of service transition activities, ensuring services meet … team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configurationmanagement, and service reporting. Additionally, you will manage contracts with third-party providers responsible for the execution layer, ensuring they meet performance standards … or a similar fast-paced environment is a plus. Service Management: Practical experience in developing and implementing strategies for change management, release management, knowledge management, CMDB, configurationmanagement, and service reporting. Demonstrated ability to manage the planning, coordination, and execution of service transition activities, ensuring they meet quality standards and More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
business requirements to the specific way these are implemented within that platform Exposure to the following key modules are required: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Experienced in business and operational architecture design with a solid understanding of implications on adjacent business areas In-depth knowledge of the breadth More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Mastek
and AWS-related tooling, including custom applications, integrations, AI & flows. Develop applications and integrations across platforms such as ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre, Integration Hub, and observability tools (e.g., Datadog, Splunk, AWS CloudWatch, Prometheus, etc.). Ensure seamless interoperability between service operations tooling and cloud-native … service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and More ❯
Portsmouth, yorkshire and the humber, united kingdom
Guidant Global
of the CADM team. You are the 1st line of support and training for the Product Lifecycle Management (PLM) tool/ConfigurationManagementDatabase (CMDB) users. Responsibilities You are responsible for performing CM activities (identification, control and planning, change, status accounting, audit). You are responsible for recording, controlling, maintaining … of the CMDB. Control access to the CMDB. Support Project team members for CADM related queries, provide guidance on both Document and Data Management and CMDB use. Propose process improvements. Support the CADM team members. Report on activities, CMDB state and documentation/data status. Support CADM Team Leader. You … BOMs, Product Trees, Equipment Assembly trees, etc.). You support Project team members for CADM related queries and provide guidance on both ConfigurationManagement and CMDB use. You set up and run the CCB activities (Initiation, assessment, CCB facilitation, agenda and report). You develop CM processes & Tool improvements. Skill More ❯
this role you will manage a team of technicians and be responsible for IT Asset Management including the maintaining of a ConfigurationManagementDatabase (CMDB). About The Team The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in More ❯