14 of 14 Permanent Case Management Jobs in the North of England

Role As part of the Business Systems Team, you will be involved in the development, support and continuous improvement of the firm's Practice Management, Case Management and Document Management systems. Your responsibilities will include: Developing and maintaining legal case management workflows and business … APIs. Developing and maintaining SQL databases, reports and dashboards. Producing and maintaining document templates. Completing scheduled system maintenance and upgrades. Creating technical and change management documentation. Supporting the delivery of IT training to colleagues. Working with stakeholders to identify opportunities for process improvement and automation. Assisting with wider ...

North East are seeking a talented Business Systems Developer to join the team and take charge of designing, developing, and maintaining the case management system, as well as the iManage Document Management System for all departments within the organisation. As the Business Systems Developer, you will collaborate … Additionally, you will provide application-specific support to users and contribute to end-user training. Main Responsibilities: Assist in designing, developing, and maintaining Practice Management, Case, and Document Management systems. Streamline processes, improve productivity, and ensure compliance through case management workflow analysis. Create and maintain ...

currently recruiting for a Software Development Manager to join our legal sector client's team in Manchester. We are looking for someone with strong case/practice management system experience (e.g. Visualfiles, Proclaim, Clio Operate/ShareDo, Actionstep, LEAP etc) who either has experience managing small teams … projects are delivered on time, within scope, and to agreed quality standards. Oversee the design, development, support, and continuous improvement of enterprise applications, including case and practice management systems. Define and maintain software architecture, development standards, and technical best practices. Collaborate with technical teams and business stakeholders ...

infrastructure and hybrid server environment. Ensure IT systems support current and future business requirements. Manage IT budgets, forecasting and cost control. Oversee IT risk management, disaster recovery and backup processes. Maintain network, data and communications security, including Cyber Essentials Plus accreditation. Provide second and third-line support across hardware … operating systems, software, telephony and printing. Manage Microsoft Azure, Microsoft 365 and associated cloud services. Maintain and develop the case management system, including workflows, forms and documentation. Produce reporting and data insights using SQL, Excel, audit logs and Power BI. Manage telephony systems and mobile communications. Lead ...

company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company … capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. ...

Software Development Manager - Law - Manchester £700-850/day Inside - 12-month contract We are looking for an experienced Software Development Manager with legal case management experience to lead the development and delivery of solutions with a particular focus on the migration to a new case management ...

technical and hands‐on QA & Stability Technical Lead to join a high-profile Global Markets programme responsible for a mission‐critical workflow and task management platform. The system processes 8–9 million emails per month, supports hundreds of concurrent users, and is being modernised to scale to thousands … quality, stability, performance, and release assurance. The successful candidate will be expected to lead by example, actively contributing to test automation, performance testing, environment management, and defect investigation. About mthree Since 2010, mthree has been helping clients solve their business and technological challenges. We are a technology and business ...

. AI Solutions & Automation Identify and deliver high‐value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI‐assisted case triage, talent insights, and conversational self‐service. Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD. … standards. Establish AI performance monitoring and responsible AI frameworks for HR use cases. 4\. Data Architecture & Governance Design HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams. Enable secure, governed access to HR data for analytics (Power ...

everything we do. Were more than a team were a community of passionate, talented professionals committed to delivering excellence in mental health care, case management and service development. Job description Job responsibilities Key Responsibilities Digital strategy and transformation pipeline Lead the identification, due diligence, and structured assessment … England priorities (e.g., interoperability, digital-first care, data-driven planning). Identify opportunities to introduce specific digital tools to optimise triage, screening, waiting list management, assessment and follow-up care models. End-to-end project delivery and service implementation Act as the end-to-end project manager ...

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni‐channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead ...

Terraform, Docker, PowerShell, bash, XML, and XSL.* Own CI and CD through Azure DevOps pipelines, including quality gates and deployment automation.* Run structured release management using established CD systems, disciplined tagging/versioning, and Jira release management.* Integrate and support third-party components, packages, and integrations.* Follow established patterns … .NET and SQL Server capability.* Comprehensive scripting capability in PowerShell and bash for build, deployment, operations, and troubleshooting.* Proven CI/CD and release management capability (including tagging/versioning and Jira release practices).* Strong ownership mindset, proactive communication, and high personal organisation.* Demonstrated ability to mentor others ...

optimisation of Salesforce Field Service capabilities Supporting the introduction and adoption of Agentforce Driving integration with Microsoft 365 and other enterprise systems Improving case management, workflow automation and resource allocation processes Mentoring Salesforce engineers and developers to enhance technical capability across the function This is a predominantly remote ...

Office Administration: Manage, update, and troubleshoot Windows 10/11 environments, handle M365 mailbox/group admin, and support core Office applications. User Access Management: Administer Active Directory, including creating/modifying groups, managing permissions, and handling basic Windows Server tasks. Infrastructure & Backups: Monitor and troubleshoot basic networking, routing … excellent communication skills, and a strong appetite to learn new technologies. Nice to Have Legal Tech: Previous IT experience supporting legal environments or Proclaim Case Management software. Virtualisation: Prior exposure to Citrix or Azure Virtual Desktop (AVD) environments (cross-training into Citrix will be provided). Support Tools ...

ensuring that personal and organisational information is protected and managed in line with legal and regulatory requirements. The role includes policy development, compliance monitoring, case management, risk assessment and the provision of information governance advice. You will work with teams across the organisation to ensure information risks ...