1 to 25 of 35 Permanent Client Onboarding Jobs in the North of England

we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to … meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals … communication. Proactively share relevant product/service updates and industry insights to clients. Communicate complex technical information in an easy-to-understand way for clients, ensuring alignment on objectives. Client Retention & Growth: Monitor client health, identify risks, and proactively address concerns to ensure long-term retention. Identify opportunities for upselling or cross-selling additional services/products to More ❯

Implementation Consultant Manchester hybrid Implementation Consultant, Onboarding, SaaS, Data, Integrations, Consulting, Communication My client is a leading software provider, and they are looking to recruit an Implementation Consultant to manage the full implementation life cycle & data migration for a retained client list. This role involves managing the onboarding and implementation of their software. The … management to ensure customers are reaching full potential from their software services. You will guide customer through configuration, onboarding, training and internal adoption strategies. Core responsibilities: Providing client onboarding and delivery Leading end-to-end implementation projects including discovery, configuration, UAT and go-live Coordinate with internal technical teams and provide project and stakeholder management … software implementation Facilitate onboarding workshops, walkthroughs, and regular status updates Provide product configuration and testing Core experience: Strong SaaS implementation, onboarding/consulting experience Excellent client-facing experience Experience managing concurrent project Experience with data integrations and some configuration tasks Experience with API integration is desirable Project Management certification is desirable This is an excellent More ❯

strong relationships with internal and external stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and client onboarding/offboarding. Driving continuous improvement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point … objectives to agreed standards and timescales; andd. constantly challenging and balancing timescales, project deliverables, resources and governance considerations to meet difficult challenges presented by changes in policy, ICT capabilities, client priorities and the wider context while maintaining productive collaborative working relationships.2. Leading in successfully developing and managing customer expectations ensuring mutual understanding of business needs through regular and effective … communication, working collaboratively with internal and external stakeholders to achieve shared goals. 3. Providing expertise in relation to best practice for project and change management and building excellent working client relationships internally and externally, with system and service suppliers, customers and other organisations, representing the NHSBSA in local and external user groups. 4. Leading on all aspects of relevant More ❯

Head of Global Contractor Administration (Onboarding & Compliance) Full Time Monday-Friday, Newcastle Global HQ (Hybrid - after training) Who: Tenth Revolution Group... https://careers.tenthrevolution.com/What : Head of Global Contractor Admin (Onboarding & Compliance) Where: Global HQ Office in Newcastle (hybrid after training period) When : ASAP Oct/Nov ideally (will consider later start with seniority … regions, while adapting to local requirements. Compliance & Risk Control Make sure all contractor onboarding activities meet local legal, tax, and immigration requirements. Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk. Support audits and maintain accurate reporting and documentation. Stakeholder & Contractor Support Collaborate with recruitment, sales, billing and operational teams to … align onboarding with client needs. Serve as the main escalation point for complex onboarding or compliance issues. Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors). Continuous Improvement Track KPIs such as onboarding turnaround times, accuracy, and contractor satisfaction. Identify process bottlenecks and recommend practical improvements. Support implementation of More ❯

Head of Global Contractor Administration (Onboarding & Compliance) Full Time Monday-Friday, Newcastle Global HQ (Hybrid - after training) Who: Tenth Revolution Group... https://careers.tenthrevolution.com/What : Head of Global Contractor Admin (Onboarding & Compliance) Where: Global HQ Office in Newcastle (hybrid after training period) When : ASAP Oct/Nov ideally (will consider later start with seniority … regions, while adapting to local requirements. Compliance & Risk Control Make sure all contractor onboarding activities meet local legal, tax, and immigration requirements. Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk. Support audits and maintain accurate reporting and documentation. Stakeholder & Contractor Support Collaborate with recruitment, sales, billing and operational teams to … align onboarding with client needs. Serve as the main escalation point for complex onboarding or compliance issues. Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors). Continuous Improvement Track KPIs such as onboarding turnaround times, accuracy, and contractor satisfaction. Identify process bottlenecks and recommend practical improvements. Support implementation of More ❯

Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site. - On-Site Visits: Travel to client offices around Scotland as needed (pool car or mileage reimbursement provided). - Ticket & Documentation Management: Log issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and … remediate alerts. - Project Support: Assist senior engineers with IT projects such as new client onboarding, Office 365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work in the UK: Legal authorisation to work in the UK is required. - MSP Experience: Previous experience in an MSP More ❯

The Project Manager will drive end to end delivery of projects to customers, maintaining communication with all stakeholders to ensure efficient and successful project delivery across the full client engagement lifecycle within scope, schedule, budget and quality parameters. Key responsibilities: Duties will include, but are not restricted to the following: - Successful project delivery - Plan and direct the overall project More ❯

Online platform solutions using a consultative approach and truly understanding clients needs, presenting solutions based upon their needs and fully explaining our value proposition and online product portfolio. Manage client on-boarding processes while maintaining an exemplary customer experience. Required profile: Qualifications & Skills Proven Sales and analytical skills for successful business generation. Previous outbound business-to-business phone marketing More ❯

SMB customers, ensuring strong relationships and driving excellent customer experience and satisfaction. Engage proactively and reactively to maximize product usage, identifying opportunities for additional solutions to increase revenue. Lead client onboarding with approved tools, presentations, and timelines, while training clients on TotalJobs products and solutions. Serve as the subject matter expert on product utilization and performance. Identify … risks and employ effective strategies to mitigate them. Qualifications 1+ years experience in a similar B2B account management role managing large portfolios of client accounts Demonstrable experience of balancing multiple competing priorities Prior experience in using technology to deliver automated customer journeys and experience Demonstrable experience of working proactively to help clients utilise the products and services they've … purchased Experience in onboarding clients desirable Additional Information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical More ❯

Consistently meet or exceed activity KPIs as well as opportunity creation and revenue targets. Collaboration Partner with Business Development Managers and Operations to ensure effective handovers and smooth onboarding of new customers. Market Awareness Stay informed on industry trends, competitor activity, and customer challenges to deliver relevant, value-led conversations. Our ideal Sales Development Representative will have: Resilient More ❯

Consistently meet or exceed activity KPIs as well as opportunity creation and revenue targets. Collaboration Partner with Business Development Managers and Operations to ensure effective handovers and smooth onboarding of new customers. Market Awareness Stay informed on industry trends, competitor activity, and customer challenges to deliver relevant, value-led conversations. Our ideal Sales Development Representativewill have: Resilient, motivated More ❯

a seamless customer experience.This position is ideal for professionals who enjoy dynamic environments, have strong ownership, and are passionate about using technology to solve complex business challenges. Key Responsibilities Client Relationship Management Build and maintain trusted advisor relationships with clients, stakeholders, and executive sponsors. Serve as the main point of contact for all technical aspects of assigned accounts. Technical … Consultation Understand client business goals and recommend tailored technical solutions. Provide product demonstrations, solution design, and best practice guidance. Onboarding & Implementation Lead clients through technical setup, configuration, and deployment. Coordinate with cross-functional teams to deliver smooth on boarding and project execution. Issue Resolution & Escalation Manage technical escalations, collaborating with internal teams to resolve issues quickly. Account … feedback, providing insights to internal teams for product and service improvements. Act as a customer advocate within the organisation. Renewal & Retention Support renewals by demonstrating ongoing value and addressing client concerns. Work to maintain high retention and minimise churn. Industry Expertise Stay informed about industry trends, emerging technologies, and the competitive landscape. Personal Attributes Empathy - Strong customer focus with More ❯

Client Our client is a rapidly growing Series A funded Green-Tech SaaS business. With offices spanning mainland Europe and the UK they're currently in hyper-growth mode and disrupting the logistics space. This business offers an unparalleled software solutions built around sustainability and efficiency savings. Environment Culture is everything here. As they're planning to double … re looking for creative thinkers, who can adapt to the ever-changing life that is start up and want to join them on their mission! Role As a Customer Onboarding Manager you will play a critical role in the success of newly acquired customers. You will be tasked with the responsibility of ensuring smooth onboarding and … implementation for all new customers. You'll be in close contact with our client's customers to understand their existing workflows and their needs Be the first point of contact if a client needs support and you’ll have regular check ins You'll be looking for continuous improvement in processes or resource that could benefit customers Assist More ❯

value. Working in the Sales department you will work on the entire sales process from prospecting potential customers, outreach and selling our suite of online recruitment products through to client on-boarding into the account management team. You will play a vital role as we reimagine the labour market to make it work for everybody. Your responsibilities: Generate, negotiate More ❯

Immediate start available – candidates with proven project coordination experience and strong IT/communication skills are highly encouraged to apply. • To apply, please email oliver.light@searchability.com Who are the client? Our client is a trusted UK-based IT solutions provider with a strong track record in delivering complex infrastructure projects across education and commercial environments. They pride themselves … or technology-related projects Compliance • Eligibility to work in the UK and ability to pass Right to Work checks • Willingness to undergo an Enhanced DBS check (essential due to client sectors) • Commitment to safeguarding and protecting the welfare of children and young people (for education sector projects) To Apply... Please apply through this advert or send your CV directly … to oliver.light@searchability.com. By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS – Project Coordination, IT Projects, Resource Scheduling, Client Engagement, Communication, Documentation, KPI Reporting, Microsoft Office, Organisation, Education Sector, Commercial IT Projects, Compliance, Enhanced DBS More ❯

role sits at the heart of product development, working closely with Leadership and the wider development team. This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery. The opportunity: Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives. Turn customer insights into … ups, retrospectives, and other Agile ceremonies. Conduct UAT and QA testing to validate new features and maintain quality standards. Contribute to the design and improvement of customer self-onboarding processes. Develop materials such as user guides, FAQs, and tutorials to enhance the user experience. Provide domain expertise and technical support to both customers and internal teams. You’ll More ❯

role sits at the heart of product development, working closely with Leadership and the wider development team. This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery. The opportunity: Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives. Turn customer insights into … ups, retrospectives, and other Agile ceremonies. Conduct UAT and QA testing to validate new features and maintain quality standards. Contribute to the design and improvement of customer self-onboarding processes. Develop materials such as user guides, FAQs, and tutorials to enhance the user experience. Provide domain expertise and technical support to both customers and internal teams. You’ll More ❯

your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative platform in a … way that will best enable customers to achieve their objectives Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements Requirements One of the below: Experience of implementing & configuring bespoke customer SaaS … Ability to work closely with customers at all levels, investigator to C Suite Have ability to handle multiple streams of work simultaneously Show ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service Learn more about the LexisNexis Risk team and how we work here More ❯

your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative platform in a … way that will best enable customers to achieve their objectives Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements Requirements One of the below: Experience of implementing & configuring bespoke customer SaaS … Ability to work closely with customers at all levels, investigator to C Suite Have ability to handle multiple streams of work simultaneously Show ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service Learn more about the LexisNexis Risk team and how we work here More ❯

for key clients, combining technical expertise with first-class account management skills to ensure long-term success. What You'll Be Doing * Be the trusted advisor - build strong, lasting client relationships and serve as the go-to contact for all technical needs.* Solve real business challenges - understand customer goals and translate them into innovative technical solutions.* Drive onboarding … sell opportunities while ensuring renewals and retention.* Influence the future - collect feedback and shape the roadmap of next-generation solutions. What We're Looking For * Experience in a technical, client-facing role (TAM, Solutions Engineer, Customer Success, etc.)* Strong technical knowledge across areas such as cloud, SaaS, networking, cybersecurity, or business applications* Exceptional communication skills - you can make the … fast-paced environment* Customer-first mindset with excellent problem-solving and strategic thinking skills* Comfortable with tools like CRM, ticketing systems, and productivity platforms* Flexibility to travel occasionally for client meetings and industry events What's in It for You? £45,000 salary + £10,000 OTE Hybrid working model (office & remote flexibility)?? Career progression into senior account management More ❯

for key clients, combining technical expertise with first-class account management skills to ensure long-term success. ?? What You'll Be Doing * Be the trusted advisor - build strong, lasting client relationships and serve as the go-to contact for all technical needs. * Solve real business challenges - understand customer goals and translate them into innovative technical solutions. * Drive onboarding … sell opportunities while ensuring renewals and retention. * Influence the future - collect feedback and shape the roadmap of next-generation solutions. ? What We're Looking For * Experience in a technical, client-facing role (TAM, Solutions Engineer, Customer Success, etc.) * Strong technical knowledge across areas such as cloud, SaaS, networking, cybersecurity, or business applications * Exceptional communication skills - you can make the … fast-paced environment * Customer-first mindset with excellent problem-solving and strategic thinking skills * Comfortable with tools like CRM, ticketing systems, and productivity platforms * Flexibility to travel occasionally for client meetings and industry events ?? What's in It for You? ?? £45,000 salary + £10,000 OTE ?? Hybrid working model (office & remote flexibility) ?? Career progression into senior account management More ❯

and support service delivery Advise on UK payroll legislation and contribute to process improvements Collaborate with internal and external teams for seamless service delivery Participate in UAT and onboarding of new clients Requirements: Experience with … Oracle HR and Payroll (Cloud or E-Business Suite) Strong UK payroll knowledge and legislation understanding Excellent communication and problem-solving skills Ability to work in a fast-paced, client-facing environment Based in or commutable to Manchester city centre More ❯

daily activity including prospecting, CRM usage, pipeline management, and conversion rates. Ensure consistent adoption of the sales methodology across all stages: Prospecting & data generation Appointment setting Pitching & closing Onboarding and customer retention Analyse sales performance trends, identifying coaching opportunities and corrective actions. Operational Excellence Maintain accurate reporting through CRM and sales dashboards. Collaborate with HR, Marketing, and Operations … to ensure smooth onboarding of customers and team members. Uphold compliance, ethical selling practices, and Handepays values at all times. Implement best practice from across the region to maximise team effectiveness. Commercial Impact Maximise revenue and commission opportunities within the area by driving quality sales. Work with Senior Leaders to shape territory planning and resource allocation. Provide feedback More ❯

agency grows, balancing the conversion of inbound opportunities with developing fresh relationships, targeting the right brands, and contributing to long-term commercial direction. Why this role? Shape the agencys client acquisition and growth strategy as their first dedicated commercial hire Convert warm inbound leads while building tactical growth outside the existing pipeline Drive opportunities across performance marketing, web development … Building and qualifying your own pipeline using tools like HubSpot and ZoomInfo Leading outreach strategies across email, events, Linked In, and phone Targeting prospects aligned to the agencys ideal client profile Representing the agency at networking events and industry meetups Using AI-powered tools to support lead generation, optimise outreach, and streamline your sales process Supporting onboarding and ensuring smooth client handover to delivery teams Does this sound like you? Some experience in business development or client acquisition, ideally in an agency setting Confidence managing the sales process from prospecting to close or a clear appetite to learn Commercial instinct and ability to spot opportunities Excellent communication and presentation skills written, verbal, and More ❯

agency grows, balancing the conversion of inbound opportunities with developing fresh relationships, targeting the right brands, and contributing to long-term commercial direction. Why this role? Shape the agencys client acquisition and growth strategy as their first dedicated commercial hire Convert warm inbound leads while building tactical growth outside the existing pipeline Drive opportunities across performance marketing, web development … Building and qualifying your own pipeline using tools like HubSpot and ZoomInfo Leading outreach strategies across email, events, Linked In, and phone Targeting prospects aligned to the agencys ideal client profile Representing the agency at networking events and industry meetups Using AI-powered tools to support lead generation, optimise outreach, and streamline your sales process Supporting onboarding and ensuring smooth client handover to delivery teams Does this sound like you? Some experience in business development or client acquisition, ideally in an agency setting Confidence managing the sales process from prospecting to close or a clear appetite to learn Commercial instinct and ability to spot opportunities Excellent communication and presentation skills written, verbal, and More ❯