2 of 2 Permanent Cohort Analysis Jobs in the North of England

that helps THG’s Beauty division understand and grow its customer base. Working across acquisition, retention, CRM, marketing and loyalty, you will build the analysis, models and insight that enable the business to make better decisions about how it acquires and retains customers. You are expected to work largely … Customer (Beauty) , you will: Customer Analytics Own analytical projects across the customer lifecycle — acquisition, retention, CRM, loyalty, marketing performance and personalisation Build customer segmentations, cohort analyses and behavioural models that the business can act on Analyse marketing channel performance — understanding what drives efficient acquisition Support development of the Beauty ...

sharp. Message supply & consistency — feeding other channels so product messaging lands everywhere. Cross-functional orchestration — working across Customer Success, Account Management and Product. Data & cohort analysis — fluency in NRR, retention and NPS. Commercial empathy — understanding the renewal and expansion conversation. What we offer Company paid medical cashplan Enhanced ...