Senior Software Configuration Analyst
skipton, yorkshire and the humber, United Kingdom
Perch Group
Perch Group are searching for a Software Configuration Analyst. At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution. Our annual mission is to empower hundreds of thousands of … lifecycle, including BPO services, debt collection, debt purchase, reconnection, and litigation services. Working as part of the Operational Transformation team, you will be managing configuration changes to our internal systems, ensuring they are planned and delivered in the agreed timelines. You'll make a major contribution by... System Configuration … forms and pages within the CRM to display different data to agents. · Troubleshooting and resolution of issues within our CRM platforms · Testing of new configuration changes Data Analysis & Reporting · Developing and running SQL queries to move accounts where necessary. · Using SQL to create reports that provide insights to the More ❯
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