Senior CustomerExperienceManager, EU AMZL Concessions DESCRIPTION Please note: This position can be based in any of the following corporate offices: MAN11 Manchester, MAD15 Madrid, LHR35 London, LIN11 Milan, MUC11 Munich or CDG10 Paris Are you passionate about improving the customerexperience? Do you … strive to design and deploy customer-centric solutions that drive measurable results? Does coordinating across teams and countries sound exciting? If so, the AMZL EU Concessions team is looking for a Senior CustomerExperienceManager to manage large-scale programs that improve the customerexperience and find ways to positively surprise our customers with our services. As Senior CX Manager, you will be responsible for developing and implementing programs that improve both customerexperience and efficiency by process improvements. Achieving such aspirational goals will require insisting on the highest standards, developing More ❯
Senior CustomerExperienceManager, EU AMZL Concessions Job ID: Amazon UK Services Ltd. Please note: This position can be based in any of the following corporate offices: MAN11 Manchester, MAD15 Madrid, LHR35 London, LIN11 Milan, MUC11 Munich or CDG10 Paris Are you passionate about improving the customerexperience? Do you strive to design and deploy customer-centric solutions that drive measurable results? Does coordinating across teams and countries sound exciting? If so, the AMZL EU Concessions team is looking for a Senior CustomerExperienceManager to manage large-scale programs that … improve the customerexperience and find ways to positively surprise our customers with our services. As Senior CX Manager, you will be responsible for developing and implementing programs that improve both customerexperience and efficiency by process improvements. Achieving such aspirational goals will require insisting More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
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company is headquartered in New York, with a global team of nearly 1,800 people in 36 countries. We are seeking a Senior Account Manager to join our high-performing team at Teads. This role is ideal for a strategic and client-focused professional with a proven track record … of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long-term client relationships, overseeing campaign strategy and performance, and identifying opportunities for business expansion. … overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account expansion through strategic upselling and cross-selling. Performance Optimization : Improve campaign effectiveness and ROI, demonstrating More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Outbrain
company is headquartered in New York, with a global team of nearly 1,800 people in 36 countries. We are seeking a Senior Account Manager to join our high-performing team at Teads. This role is ideal for a strategic and client-focused professional with a proven track record … of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long-term client relationships, overseeing campaign strategy and performance, and identifying opportunities for business expansion. … overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account expansion through strategic upselling and cross-selling. Performance Optimization : Improve campaign effectiveness and ROI, demonstrating More ❯