1 to 25 of 34 Permanent Customer Insight Jobs in the North of England

Customer Insight Analyst Manchester (Hybrid – 2x Days a Week in Office) £45,000-£55,000 Are you passionate about using data to transform learning experiences and drive real educational outcomes? We're working with a leading education provider undergoing a curriculum transformation and looking to bring in a Learning Analyst to sit within their high-performing Insight function. Reporting into a Senior Insight Manager, this role is a great opportunity to combine analytics, modelling, and experimentation to shape how thousands of learners engage with digital products! THE ROLE You’ll be joining a growing team (currently 8, will be 10 by end of year) and will work closely with Learning & Curriculum, Product, and IT teams More ❯

Customer Insight Analyst Manchester (Hybrid - 2x Days a Week in Office) £45,000-£55,000 Are you passionate about using data to transform learning experiences and drive real educational outcomes? We're working with a leading education provider undergoing a curriculum transformation and looking to bring in a Learning Analyst to sit within their high-performing Insight function. Reporting into a Senior Insight Manager, this role is a great opportunity to combine analytics, modelling, and experimentation to shape how thousands of learners engage with digital products! THE ROLE You'll be joining a growing team (currently 8, will be 10 by end of year) and will work closely with Learning & Curriculum, Product, and IT teams More ❯

Geospatial Insight & Analytics Manager Location: Leeds (Hybrid, 3 days per week in the office) Salary: £65,000 + £5,700 car allowance + 13.5% bonus The Company A nationally recognised retail and logistics business is looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data … to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of how geospatial analytics supports core strategic decisions in a business that owns and operates hundreds of sites across the UK. You will manage … one analyst and work closely with senior stakeholders across marketing, operations, and commercial teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics More ❯

and they need analytical minds to support that journey. The Role This is a specialist analytics role focused on evaluating and improving learning performance. You'll sit within the Customer Insight function but work closely with the Learning & Curriculum team. Your day-to-day remit will involve analysing how learners interact with digital products and content, recommending behavioural … by SQL and Python-based ETL pipelines.- Help shape a centralised Learning Analytics Framework that tracks key KPIs on learner success, engagement, and satisfaction.- Translate complex analysis into accessible insight for stakeholders across product, learning, curriculum, and academic teams.- Collaborate with IT to ensure data quality and integrity across Microsoft Fabric environments.- Document and manage data models, analysis logic … and reports to support repeatable, scalable insight generation.- Contribute to predictive modelling projects focused on personalising learning journeys and improving learner retention. Skills & Experience Essential:- Strong SQL skills for data extraction and transformation.- Proficiency with Power BI for reporting, dashboarding, and data storytelling.- Comfortable using Python (or R) for analysis and statistical testing.- Knowledge of Microsoft Fabric or similar More ❯

Insight Analyst Location: Hybrid – 2x per week in Manchester Salary: Up to £51,000 The Company This is an opportunity to join one of the world’s largest and most recognised education providers. Operating in over 30 countries, this organisation is on a mission to improve learner outcomes through innovation, data, and evidence-based practices. As part of their … and they need analytical minds to support that journey. The Role This is a specialist analytics role focused on evaluating and improving learning performance. You’ll sit within the Customer Insight function but work closely with the Learning & Curriculum team. Your day-to-day remit will involve analysing how learners interact with digital products and content, recommending behavioural … by SQL and Python-based ETL pipelines. - Help shape a centralised Learning Analytics Framework that tracks key KPIs on learner success, engagement, and satisfaction. - Translate complex analysis into accessible insight for stakeholders across product, learning, curriculum, and academic teams. - Collaborate with IT to ensure data quality and integrity across Microsoft Fabric environments. - Document and manage data models, analysis logic More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid£75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email, etc. … . Collaborate with IT and marketing teams to assess ROI on tech investments, platform upgrades, and digital campaigns. Lead monthly performance reviews and provide forward-looking insight to influence decision-making. Develop and manage digital KPIs, dashboards, and financial models that support commercial decisions. Contribute to budgeting, forecasting, and long-range planning cycles, ensuring alignment with business strategy. Support More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid £75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email, etc. … . Collaborate with IT and marketing teams to assess ROI on tech investments, platform upgrades, and digital campaigns. Lead monthly performance reviews and provide forward-looking insight to influence decision-making. Develop and manage digital KPIs, dashboards, and financial models that support commercial decisions. Contribute to budgeting, forecasting, and long-range planning cycles, ensuring alignment with business strategy. Support More ❯

close prior to the specified closing date. Please apply as soon as possible if interested. About the role We are looking for an analytics leader to take our extensive Customer data and develop it into a strong strategic asset right at the heart of our business. As our Customer Analytics Manager, you and your team wont just analyse … data, you will create key insight that drives everything we do. This is a high impact role, where you will be a strategic partner to the entire business. You will lead the measurement and optimisation of customer behaviour, online performance and marketing effectiveness, ensuring every insight you uncover contributes directly to our long term goals. The role … talented analysts, fostering a culture of curiosity and commercial focus. Your leadership will be pivotal in shaping their careers and ensuring their work directly drives business successes. Drive our Customer Data Strategy: Working closely with key business stakeholders, you will play a driving force in shaping and delivering our customer data strategy. You will be responsible for enhancing More ❯

close prior to the specified closing date. Please apply as soon as possible if interested. About the role We are looking for an analytics leader to take our extensive Customer data and develop it into a strong strategic asset right at the heart of our business. As our Customer Analytics Manager, you and your team wont just analyse … data, you will create key insight that drives everything we do. This is a high impact role, where you will be a strategic partner to the entire business. You will lead the measurement and optimisation of customer behaviour, online performance and marketing effectiveness, ensuring every insight you uncover contributes directly to our long term goals. The role … talented analysts, fostering a culture of curiosity and commercial focus. Your leadership will be pivotal in shaping their careers and ensuring their work directly drives business successes. Drive our Customer Data Strategy: Working closely with key business stakeholders, you will play a driving force in shaping and delivering our customer data strategy. You will be responsible for enhancing More ❯

close prior to the specified closing date. Please apply as soon as possible if interested. About the role We are looking for an analytics leader to take our extensive Customer data and develop it into a strong strategic asset right at the heart of our business. As our Customer Analytics Manager, you and your team wont just analyse … data, you will create key insight that drives everything we do. This is a high impact role, where you will be a strategic partner to the entire business. You will lead the measurement and optimisation of customer behaviour, online performance and marketing effectiveness, ensuring every insight you uncover contributes directly to our long term goals. The role … talented analysts, fostering a culture of curiosity and commercial focus. Your leadership will be pivotal in shaping their careers and ensuring their work directly drives business successes. Drive our Customer Data Strategy: Working closely with key business stakeholders, you will play a driving force in shaping and delivering our customer data strategy. You will be responsible for enhancing More ❯

close prior to the specified closing date. Please apply as soon as possible if interested. About the role We are looking for an analytics leader to take our extensive Customer data and develop it into a strong strategic asset right at the heart of our business. As our Customer Analytics Manager, you and your team wont just analyse … data, you will create key insight that drives everything we do. This is a high impact role, where you will be a strategic partner to the entire business. You will lead the measurement and optimisation of customer behaviour, online performance and marketing effectiveness, ensuring every insight you uncover contributes directly to our long term goals. The role … talented analysts, fostering a culture of curiosity and commercial focus. Your leadership will be pivotal in shaping their careers and ensuring their work directly drives business successes. Drive our Customer Data Strategy: Working closely with key business stakeholders, you will play a driving force in shaping and delivering our customer data strategy. You will be responsible for enhancing More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

difference. What You'll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

to identify trends, opportunities, and risks that drive strategic growth initiatives Partner with senior stakeholders across multiple departments to provide analytical support and expertise for growth optimisation Proactively identify customer improvement opportunities through data analysis and customer insights Transform complex data into clear, actionable recommendations for senior leadership Validate business hypotheses through rigorous data analysis and testing Lead More ❯

simplicity and transparency to complex financial decisions. The mission-driven approach focuses on supporting customers while maintaining the highest standards of integrity and service. We're seeking a Senior Insight Analyst to join the expanding analytics team. This is a pivotal role where you'll drive data-driven decision making across the organisation, working closely with senior leadership to … to identify trends, opportunities, and risks that drive strategic growth initiatives Partner with senior stakeholders across multiple departments to provide analytical support and expertise for growth optimisation Proactively identify customer improvement opportunities through data analysis and customer insights Transform complex data into clear, actionable recommendations for senior leadership Validate business hypotheses through rigorous data analysis and testing Lead More ❯

setup and research to ideation, prototyping, and final high-fidelity design. Work closely with Product Design Manager, UX designers, product owners and stakeholders, ensuring outputs align with brand guidelines, customer insights, and our Design systems. Conduct in-depth UX research to inform and validate design decisions. Analyse data and metrics to bolster design decisions. Facilitate interactive sessions with product More ❯

Job Title: Data Scientist (Modelling & Insight) Location: Manchester (hybrid working) Role Overview Markerstudy Group are looking for an experienced Data Scientist to join a fast growing company in developing ambitious solutions across a range of insurance lines, by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Scientist, you will use your advanced analytical … skills to directly influence insurer panel performance, ensuring our broking arm maintains a competitive edge through data-driven strategies and advanced analytics. Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy’s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing support of the … Data Insight and Enrichment integration strategy across the group Work collaboratively with other areas to increase overall company performance Your ideas and solutions will enable improvements to products, prices and processes giving Markerstudy a critical advantage in the increasingly competitive insurance market. As part of your Data Science career you will be expected to further advance a wide range More ❯

Job Title: Data Scientist (Modelling & Insight) Location: Manchester (hybrid working) Role Overview Markerstudy Group are looking for an experienced Data Scientist to join a fast growing company in developing ambitious solutions across a range of insurance lines, by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Scientist, you will use your advanced analytical … skills to directly influence insurer panel performance, ensuring our broking arm maintains a competitive edge through data-driven strategies and advanced analytics. Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy’s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing support of the … Data Insight and Enrichment integration strategy across the group Work collaboratively with other areas to increase overall company performance Your ideas and solutions will enable improvements to products, prices and processes giving Markerstudy a critical advantage in the increasingly competitive insurance market. As part of your Data Science career you will be expected to further advance a wide range More ❯

Customer Insights Analyst Up to £51,000 Hybrid - Manchester (2x days in the office) THE COMPANY We have partnered with a global organisation operating in the education sector to source a Customer Insights Analyst. THE ROLE The role involves analysing customer performance and satisfaction data to uncover trends and identify opportunities for improvement. You will assess how More ❯

Customer Insights Analyst Up to £51,000 Hybrid - Manchester (2x days in the office) THE COMPANY We have partnered with a global organisation operating in the education sector to source a Customer Insights Analyst. THE ROLE The role involves analysing customer performance and satisfaction data to uncover trends and identify opportunities for improvement. You will assess how More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯