1 to 25 of 118 Permanent Customer Insight Jobs in the North of England

education experts. The Role We are looking for a commercially minded Content & Email Marketing Manager to create high-quality B2B content and build connected customer journeys that generate demand, support conversion and drive long-term customer and member growth. This is a hands-on role combining B2B content … marketing, lifecycle marketing, CRM automation and email. You will turn customer insight, research, product expertise and internal knowledge into compelling content, while using customer and behavioural data to deliver relevant communications at every stage of the relationship. You will create content that attracts and educates prospective customers ...

Work on customer-focused products, digital experiences and strategic partnerships, helping shape solutions used by millions of people across the UK. Duration – 2 years Salary –£42,000 + fantastic benefits Locations –North West (Manchester & Chester), South West (Bristol & Cardiff), West Yorkshire (Leeds & Halifax) and Edinburgh. Hybrid working: minimum … Qualifications – Chartered Banker qualificationopportunityplus structured training and development. Shape products and partnerships used by millions Banking is changing faster than ever. New technologies, changing customer expectations and the rise of AI are transforming how people manage, save, spend, invest and borrow money. To stay ahead, we need talented people ...

Description Shape products and partnerships used by millions Banking is changing faster than ever. New technologies, changing customer expectations and the rise of AI are transforming how people manage, save, spend, invest and borrow money. To stay ahead, we need talented people who can turn customer insight … products and experiences. Our Product and Partnerships Graduate Scheme is designed to develop the next generation of product leaders: curious thinkers, data explorers and customer-first creators who can turn insight into innovation. You’ll learn how products are created, prioritised, launched and continually improved. You’ll work ...

ambitious organisation at a pivotal stage of its development. The business has experienced significant growth over recent years and is now investing in its customer service and customer experience capability to ensure it can scale successfully, integrate future growth and continue delivering exceptional outcomes for customers. As Head … Customer Service you will have the opportunity to build, influence and transform a function with genuine executive visibility and long-term career potential. This role will be office based in North Yorkshire. About the role: Reporting into the senior leadership team, you will take ownership of a customer ...

tech and our industry to discover innovative new ways to connect, sell and grow. About the role We are looking for a Senior Insight Executive to join our Morrisons Media Group (MMG) Team. Turn customer and campaign data into actionable insights that shape brand strategy and marketing investment. … Help leading brands make smarter, data-driven marketing decisions using Morrisons customer insights. Become the subject matter expert for MoreViu, Morrisons' customer insight platform, driving its adoption across the business. Deliver insight-led recommendations that identify growth opportunities and improve campaign performance. Support strategic planning ...

tech and our industry to discover innovative new ways to connect, sell and grow. About the role We are looking for a Senior Insight Executive to join our Morrisons Media Group (MMG) Team. Turn customer and campaign data into actionable insights that shape brand strategy and marketing investment. … Help leading brands make smarter, data-driven marketing decisions using Morrisons customer insights. Become the subject matter expert for MoreViu, Morrisons' customer insight platform, driving its adoption across the business. Deliver insight-led recommendations that identify growth opportunities and improve campaign performance. Support strategic planning ...

Account Manager – Techtelligence We’re looking for a commercially minded, proactive and customer‐focused Account Manager to join Today Digital and support the growth of our Techtelligence product. This is an exciting role for someone who enjoys working with customers, understanding their goals, and helping them get real value … discounts + more What You’ll Be Doing Sales Support & Product Demos – work closely with the Commercial team to support the sales process; join customer calls and product demos; tailor demos around each prospect’s market, target accounts, competitors, campaigns and commercial priorities; answer questions during the sales process ...

experienced customer service leader who is passionate about improving service, developing high-performing teams and delivering better outcomes for customers? Residential Management Group (RMG) is looking for a Customer Service Manager to provide end-to-end leadership across our 24/7 Customer Service Centre, IT Service … resolution. You'll bring teams and service areas together, translate strategic priorities into effective day-to-day delivery and lead improvements across performance, quality, customer satisfaction and first-time resolution. You'll also play an important role in how we use customer insight, technology, automation ...

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This ...

meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption … hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right ...

meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption … hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right ...

meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption … hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right ...

intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor. Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product … assets. We are currently looking a Head of Product Management, who will lead and develop our Product team, helping turn product strategy into meaningful customer and commercial outcomes across a complex and evolving platform. This is a deeply hands-on leadership role, you will stay close to the product ...

Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally … days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with ...

Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally … days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with ...

technology for sport, media and entertainment. Our platform powers experiences for the NBA, Premier League, Formula 1, Sky and more. We are hiring a Customer Success Lead who can build strong customer relationships and turn them into increased adoption of Monterosa’s products. As part of the Success … will own the daily relationship with a portfolio of customers - understanding their goals translate data into strategic recommendations that drive platform adoption and customer health. You will work closely with Account Management and Commercial to focus on renewals and identify expansion opportunities. Key Responsibilities: Customer Relationships ...

Monterosa we're looking for a Customer Success Lead to join our team. Full-time · London or Liverpool About Us At Monterosa, we create powerful audience engagement experiences that connect some of the world’s biggest brands with their fans in real time. With over two decades of technical … with a growing international presence, we’re a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional customer experiences. About the job As part of the Success and Support team, you will own the daily relationship with a portfolio of customers - understanding their goals translate ...

Customer Success Manager – Umbrella & Payroll £45,000–£50,000 + Benefits | Stockport | Full-time | Office Based Umbrella/contractor payroll experience required If you understand umbrella payroll, contractor payroll and the temporary labour market, we want to hear from you. Accomplish Today is recruiting a Customer Success Manager … established and growing payroll technology business serving the umbrella, contractor and temporary workforce sectors. This isn't a generic SaaS Customer Success position. We're looking for someone who already understands the world our clients operate in. Someone who can talk confidently about payroll, understand the pressures facing umbrella ...

Head of Customer Service role will manage a multi site, multi team operation spanning Customer Service, Order Management, Inbound Supply and distribution across the business. The role will also focus on the implementation of new EDI & CRM Systems Client Details Our Client is a market-leading manufacturing … nationwide footprint, supplying thousands of customers through a complex multi-site production, warehousing and distribution network. Their success is built on operational excellence, customer focus and a commitment to delivering outstanding service across every stage of the supply chain. Description Develop and execute the customer service strategy across ...

/80/1199 Contract Type: Permanent £60,000 per year Location: West Yorkshire Closing Date: 11/10/2026 Job Category: Customer Experience Centre Region/Division: Yorkshire Job Introduction Join us in our mission to help us make digital services easier, simpler and better … home. We're looking for a Digital Experience Lead to help shape and improve the digital services our customers use every day. From our Customer Portal to our Knowledge Platform and customer-facing systems, you'll make sure our digital channels work brilliantly, solve real customer problems ...

call home.We're looking for a Digital Experience Lead to help shape and improve the digital services our customers use every day. From our Customer Portal to our Knowledge Platform and customer-facing systems, you'll make sure our digital channels work brilliantly, solve real customer problems … talk about improvements. You'll lead them.Working as part of a small, ambitious team, you'll take ownership of digital products, coordinate delivery, use customer insight and performance data to identify opportunities, and make sure every change delivers a better experience for our customers. What ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

join our IT & Dev team in Newcastle. This is a senior, hands-on role with ownership of the quality, performance and maintainability of our customer-facing Shopify experience. The successful candidate will translate commercial and creative priorities into fast, accessible and engaging storefront experiences; lead theme architecture and front … engineering standards; and use data, experimentation and sound technical judgement to improve conversion and customer experience. Our e-commerce operation is centred on a multi-store Shopify Plus environment serving multiple international markets. The storefronts integrate with marketing, analytics, review, customer service, logistics and mobile-app platforms, with ...