1 to 25 of 91 Permanent Customer Requirements Jobs in the North of England

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

ideas. Who are we looking for? At Gamma Enterprise, we support some of the most recognised Enterprise and Public Sector companies in the world for their business-critical networking requirements, across their MPLS, SASE, LAN and Wi-Fi estates . Within our Enterprise division we focus on solving real world communication problems by creating solutions. We apply knowledge, creative … day-to-day? The Solutions Architect will work alongside the sales team, Lead Solutions Architects and Solutions Consultants to gain new customers as well as increase penetration into existing customer accounts by using innovative and creative technical solutions. They will ensure effective; pre-sales and solutions support by providing good technical expertise across a wide range of Gammas Managed … development of their Managed Network requirements. Solution size will vary but focus will be on solutions for the larger Enterprise customers dealing directly with Gamma as a provider. Understand customer requirements and by displaying a strong level of knowledge of all the managed networks products and services, translate these requirements into functional, effective, and appropriate solutions . More ❯

this particular role. What you'll be doing: Supporting the Demand Management meetings to help route demand appropriately to delivery teams Undertaking business analysis with customers and eliciting their requirements Aligning incoming demand to the functional and overall strategic roadmap Defining Solution Options in line with customer requirements Producing Architecture Packs to communicate complexity surrounding customer … to gain quotations from the IT service provider and mobilise IT projects Production of weekly performance metrics for IT management Your skills and experiences: Competent in capturing and understanding customer requirements Competent in stakeholder management and engagement Knowledge and experience in modelling and solution architecture Knowledge and experience of The Open Group Architecture Framework (TOGAF) Competent in identifying … incentive. The IM&T Product Fulfilment team: By joining us in the team, you will have a fantastic opportunity to engage with multiple stakeholders across the business, determining their requirements, liaising with internal IT stakeholders and advising on IT solutions to meet them, while ensuring alignment with the functional and organisational strategy/roadmap. You will play a key More ❯

As a Solution Architect Specialist , you'll independently lead the design and delivery of technical solutions that are fit for purpose and aligned with business needs. You'll translate customer requirements into scalable, secure architectures and guide them through BT's governance and security sign-off processes. This is a role for someone who thrives on both technical … delivering secure, scalable infrastructure solutions that support BT's voice and messaging services. You'll work across teams to ensure our solutions are technically sound, repeatable, and aligned with customer needs. Your responsibilities will include: Designing infrastructure for voice communication services (VoIP) and messaging platforms (e.g. SMS, with a view to evolving toward WhatsApp-style messaging) Contributing to federated … login systems for government clients-enhancing security and reducing the need to store user credentials Leading the delivery of robust, repeatable technical solutions that meet customer requirements and drive positive outcomes Partnering with business and operational stakeholders to conduct technical discovery and align solutions with strategic goals Producing clear, actionable recommendations, proposals, and scopes of work-identifying critical More ❯

of our Enterprise Integration Team within our operational teams. In this pivotal role, you'll guide the strategic evolution of our integration solutions, ensuring seamless data flow and exceptional customer experiences. Your transformation challenge Team Leadership & Development: Lead and empower a team of talented Software Developers. Drive team development strategy: talent development, succession planning, and retention. Manage team capacity … corrective measures. Organize and lead regular team meetings to brief on achievements and objectives. Integration & Technical Excellence: Control achievement of company and department objectives relevant to Enterprise Integration. Manage Customer Technology contributions to strategic projects. Continuously transfer knowledge to global teams (EU, US, Asia). Assess and improve departmental tooling usage. Advise internal stakeholders on customer requirements … of-the-art technologies, including AI tools like Copilot/Cursor. Collaboration & Stakeholder Management: Coordinate closely with Software Development core teams, Professional Services, and Quality Assurance. Align regularly with Customer Care and Customer Technology Leads. Represent Customer Technology in internal forums and external customer meetings. Ensure continuity of support with balanced project delivery workload through careful More ❯

We are committed to building an inclusive, safe and supportive environm ent that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment proce ss. About us We're approaching our tenth birthday and have gone from being a little-known tech start-up to … teams. You will spend most of your time integrated into one of our software development or data science teams, acting as the link between the technical teams and the customer, collecting and managing requirements, supporting delivery, leading on acceptance testing and keeping a close eye on the end-to-end benefits management process. You will be supporting acceptance … are things that are likely to be used in the role and it is advised that you should have opinions on several of them. Core skills: Eliciting and analysing requirements - both functional and non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to More ❯

to successfully implement the software for customers within given timeframes and manage their expectations and budget throughout the implementation phases. You will also act as the "voice of the customer," helping to shape the direction of the product strategy and roadmap. Building strong working relationships with internal teams such as Sales, Software Development, and Helpdesk is also a key … part of the role. Key Responsibilities Conduct demonstrations and consulting sessions (on the phone and in-person). Document and validate customer business requirements and map them to Concerto functionality. Advise customers on best-practice implementation approaches. Plan, manage, and communicate project progress, achieving milestones and maintaining momentum. Configure the Concerto application to meet customer requirements … data collation and manipulation tools like Excel. Familiarity with the concept of Software as a Service (SaaS) and project management methodologies. Excellent communication skills and the ability to build customer relationships. The ability to multitask and engage with multiple projects and customers simultaneously. Core qualities and attributes include being a self-starter, highly organised, adaptable, and a collaborative team More ❯

the portfolio of solutions & services in existing & new Customers to achieve Individual GP targets long-term. Being responsible for creating and driving sales pipeline and growth Match solutions to customer requirements and assist customer in evaluation and comparison process. Regularly attend meetings at customer sites. Achieve and exceed sales targets Ensuring profitability while striving to improve … the customer's experience Follow up marketing activities and drive attendance to Bytes events/seminars and webinars. Attend Bytes Seminars/Marketing Events as a host for clients. Efficient use of CRM to manage opportunities and customer engagements. Complete all relevant Vendor Accreditation Exams Develop sustainable and scalable Sales Yield from Customers whilst providing excellent service and … the healthcare market - NHS ESSENTIAL An understanding of the Public Sector market including procurement frameworks ESSENTIAL Demonstrable experience presenting with external clients ESSENTIAL A proven track record of excellent customer service ESSENTIAL Good understanding of IT and Business IT challenges within the NHS ESSENTIAL Proven ability to achieve and exceed key performance indicator targets set ESSENTIAL TRAINING GIVEN Full More ❯

Functional Consultant to be part of our team. Our SAP Functional Consultants work directly with both clients and internal teams in a project environment to gather and analyse business requirements for the support and configuration of their specific SAP module(s). Works to understands the businesses functional area and participates in the configuration of product, implementation, maintenance and … and a client led environment. We are a virtual first company so you will be based at home with minimal travel. Essential Job Functions Gathers and analyses user business requirements and processes. Understands client requirements, needs, and functionality of the ECC and S/4 product module. Defines and documents business requirements and validates solutions with the … client. Works with business users to configure the module to translate business requirements into functional design specifications. Defines initial settings, module-relevant security settings and reporting options. Understands processes and reporting requirements and user interfaces impacted by the ECC/S/4 system. Identifies modifications and recommends and applies changes as appropriate. Provides ongoing SAP functional system More ❯

Manchester, M1 3BN office based Salary: circa 60k dependent on skills and experience+ Benefits Full Time Ciptex, a leader in bespoke cloud communication platforms, is seeking a skilled and customer-focused Solution Implementation Lead to take ownership of configuring, deploying, and supporting advanced Twilio Flex solutions for our clients. In this key role, you'll combine deep technical expertise … with strong communication skills to bridge the gap between customer requirements and successful technical delivery. From initial design and configuration to post-launch support, you'll be instrumental in ensuring each project meets our clients' business needs and runs smoothly in a live environment. Duties include but not limited to: Configure, deploy, and optimise Twilio Flex and Ciptex … RACE solutions to meet customer goals Translate high-level business requirements into clear technical specifications Deliver customer training programmes, including train-the-trainer sessions and user guides Provide early-life support and ensure a smooth handover to ongoing support teams Manage integrations, data migrations, and number porting activities with minimal disruption Collaborate with developers to ensure custom More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and detail-oriented Quality Engineer to join our established aerospace and defence organisation in York. The successful candidate will play a key role in ensuring compliance with quality standards, customer requirements, and regulatory frameworks, supporting the delivery of safe and reliable products and services. Key Responsibilities: Develop, maintain, and improve quality management systems and processes in line with … cross-functional teams (engineering, manufacturing, supply chain) to resolve quality issues and promote best practices. Analyse quality metrics and performance data, providing reports and recommendations to senior management. Review customer and regulatory requirements, ensuring projects meet all specifications. Support training initiatives and promote a strong culture of quality throughout the business. Skills & Experience: Degree or equivalent qualification in More ❯

products and ensure all data is correct and accurate. Process, check and approve specifications. Ensure all necessary and accurate legislative information is incorporated into the specifications, ensure compliance to customer policies for own label products and internal polices for branded products. Ensure all necessary information is presented in a pack copy format to enable the generation of a product … label which meets with all relevant legislation. Understand, maintain, and develop knowledge of retailer/foodservice plus other customer requirements to enable maintenance of customer specifications on their chosen systems/portals. Liaise with Suppliers, Technical, Procurement, Regulatory, R&D, Technical Account Managers, Marketing and Project Managers to ensure products are compliant and that the correct data … is used to complete customer and branded specifications. Generation of pack copy data and checking of artwork to ensure that it is compliant, correct, and reflective of the pack copy. Answering enquiries relating to the products managed including allergen, ingredient, and nutritional information What we offer you in return...? Competitive salary Up to 7.5% pension Life assurance Wide range More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets More ❯

nuclear. We are seeking a talented and detail-oriented Control Systems Engineer to join our engineering team. This role focuses on designing and developing bespoke automation software that meets customer requirements while adhering to industry standards. The ideal candidate will combine technical expertise with creativity to deliver solutions that enhance our reputation for excellence. Key Responsibilities Lifecycle : Understand … commissioning. Technical Documentation : Produce and maintain high-quality technical design documentation, such as Functional Design Specification (FDS), Software Design Specification, (SDS) internal and site testing records and user manuals. Customer Collaboration : Work closely with clients to interpret requirements, present design concepts, and incorporate feedback. Standards : Ensure designs meet relevant regulatory and safety standards and are consistent throughout the More ❯

nuclear. We are seeking a talented and detail-oriented Control Systems Engineer to join our engineering team. This role focuses on designing and developing bespoke automation software that meets customer requirements while adhering to industry standards. The ideal candidate will combine technical expertise with creativity to deliver solutions that enhance our reputation for excellence. Key Responsibilities Lifecycle : Understand … commissioning. Technical Documentation : Produce and maintain high-quality technical design documentation, such as Functional Design Specification (FDS), Software Design Specification, (SDS) internal and site testing records and user manuals. Customer Collaboration : Work closely with clients to interpret requirements, present design concepts, and incorporate feedback. Standards : Ensure designs meet relevant regulatory and safety standards and are consistent throughout the More ❯

including weekend work. Handling admin tasks and maintaining accurate records. You will: Diagnose and troubleshoot security alarm faults Use a broad range of monitoring and programming software Deliver excellent customer service to external residential and commercial customers Handle bespoke and high-security customer requirements with discretion Assist field engineers to ensure remote connectivity to alarm systems What … Essential Skills: An interest in problem-solving Excellent communication skills Ability to convey technical information to a non-technical audience Preferred Skills: Experience in technical problem-solving Experience providing customer service over the phone Background in customer service If you're ready to step into a role where you make a difference every day , apply now and become More ❯

you. Striving to support your team and identifying improvements in our processes, demonstrate initiative, judgement and certainty. The successful candidate will have a strong understanding or Pensions legislation, regulatory requirements and HMRC requirements. As a senior member of the team you will be required to take on additional responsibilities which include training, coaching and representing the team on projects. … and training to your colleagues is a big part of what you will be doing. Will be expected to have engagement with our client contacts helping to resolve complex customer enquiries based on competent working knowledge of customer requirements using pension's knowledge. The provision of technical guidance to your teams is going to be important, providing … swift support when required. Identifying process improvements in immediate area of work responsibility in order to improve output and customer service is also key. Skills, Attributes and Behaviour: A minimum of 12 months of experience in senior pensions administration is essential for this role. Excellent attention to detail and capable of following defined processes and procedures. Excellent communication skills More ❯

project management with a deep understanding of telematics systems. Key Responsibilities: Lead the hardware development process for vehicle and asset tracking telematics products, end to end, from receiving user requirements to ensuring successful market release. Responsibility for device management platforms, configurations and firmware releases. Having a deep understanding of configuration creation while maintaining accurate records of change log records … initiatives, ensuring compliance with industry standards and regulations. Hardware test plan creation, testing and validation of hardware and accessories, ensuring reliability and performance under various conditions that meet both customer requirements and validate supplier data sheets. Stay current with industry trends, emerging technologies, and best practices to continuously improve hardware design and functionality. Establish and maintain technical relationships More ❯

day of the role: Regulatory Compliance : Ensure all products comply with UK and European Safety Directives (EN71, EN14619) and other relevant standards. Stay updated with new or changing regulatory requirements and collaborate with UK Trading Standards and European Regulatory Authorities. Quality Assurance : Provide expertise throughout the product development process, oversee product testing and validation, and manage customer complaints … manufacturing processes. Collaboration & Project Management : Lead cross-functional project teams to ensure quality and safety targets are met. Act as the primary liaison with retail technologists and buying teams. Customer and Retailer Interaction : Serve as the main point of contact for customer feedback and complaints related to product safety and quality. Collaborate with customers and retailers to resolve … product safety concerns and ensure satisfaction. Product Development & Continuous Improvement : Review customer requirements, oversee the implementation of new standards, and drive continuous improvement in safety, quality, and environmental practices. Required Skills & Qualifications: Strong technical background in science or engineering, with a solid understanding of product safety and compliance requirements. Extensive experience in children's toy and scooter compliance More ❯

FTC- 6 months Shift: Monday - Friday , 20 hours per week ( flexibility for 9am-1pm/9.30am-1.30pm/10am-2pm) Remote based- Flexibility is required for business needs and requirements, including one week on site for training & induction and Spec team days * Benefits include pension, flexible benefits, 25 days holiday plus 8 bank holidays ( pro rata) Why join us … About the role. We are looking to recruit a Specifications Technologist to join our Technical team. Completion of finished product specifications to meet the critical path and/or customer requirements ensuring right first time. Review and completion of finished product artwork checks to ensure the finished product critical path is met. To ensure all retailer online systems … are reviewed and the housekeeping of finished product specifications/site details are kept up to date and accurate. To ensure the customer interface internally and externally are managed professionally and in a timely manner and contribute to customer audits and visits leading in areas of expertise. To conduct audits as part of the internal audit team. Administration More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks … Youll make sure solutions are high quality, cost-effective, and on time. Strong communication is key as youll work closely with suppliers and join client calls. Youll also interpret customer requirements to shape delivery expectations. What youll do: Youll review supplier designs to ensure they meet customer guidelines and compliance standards. Youll check the quality and accuracy … of documents, provide technical advice, and liaise with customer delivery teams to get designs approved. The role involves working with suppliers, other organisations (e.g., for power supplies or regulations), and internal teams like Acquisition and Build. Youll ensure designs meet safety standards, capture planning requirements, support QMS processes, and chair client meetings on design matters. Whats in it More ❯