CRM & Loyalty Manager - THG Nutrition
- Hiring Organisation
- The Hut Group
- Location
- Manchester, Greater Manchester, United Kingdom
- Salary
- £ 60 K
break boundaries; to power and empower those who want more. Role OverviewThe CRM & Loyalty Manager is responsible for owning and optimising the full customer lifecycle across CRM channels for Myprotein within THG Nutrition, driving retention, repeat purchase, and lifetime value through data-led, multi-channel marketing at scale.Key ResponsibilitiesLifecycle … Ownership Own the end-to-end CRM customer lifecycle across acquisition, onboarding, retention and reactivation, defining key lifecycle moments that enhance engagement and customer experience.Optimise CRM journeys across web and app using personalised communications, segmentation and engagement strategies to drive loyalty, repeat purchase behaviour and customer ...