Bolton, Greater Manchester, UK Hybrid/Remote Options
Perch Group
debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics function. … Lead your own and the team's analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy: Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and segmentation: Build customersegmentation, leveraging and influencing the output of our Decision Science team. Comfortable optimising for commercial and customer outcomes and building testing frameworks. MI and Reporting: Use SQL and Power BI to build your own reports, guiding strategic decision making.Comfortable working with stakeholder to refine requirements and independently to leverage our own insight. Team Development More ❯
debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics function. … Lead your own and the team's analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy: Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and segmentation: Build customersegmentation, leveraging and influencing the output of our Decision Science team. Comfortable optimising for commercial and customer outcomes and building testing frameworks. MI and Reporting: Use SQL and Power BI to build your own reports, guiding strategic decision making.Comfortable working with stakeholder to refine requirements and independently to leverage our own insight. Team Development More ❯
Manchester, England, United Kingdom Hybrid/Remote Options
Perch Group
resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics function. … Lead your own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and segmentation : Build customersegmentation, leveraging and influencing the output of our Decision Science team. Comfortable optimising for commercial and customer outcomes and building testing frameworks. MI and Reporting : Use SQL and Power BI to build your own reports, guiding strategic decision making.Comfortable working with stakeholder to refine requirements and independently to leverage our own insight. Team Development More ❯