2 of 2 Permanent Customer Services Manager Jobs in the North of England

Full-time This is a new and exciting opportunity to lead two critical elements of the post-sales Customer Services offering for our global clients in the automotive R&D sector. The Customer Services Manager will oversee both the Applications Support … ensuring support is prompt, effective, and aligned with performance targets. Service and Repairs (RMA): Customers return their equipment for various reasons: upgrades, annual calibration services, or for maintenance or repair, with much of the workload being generated through the Applications Support team. The team is small yet efficient ...

Ecommerce & Customer Service Manager Manchester BBF Up to £40,000 Full Time, Permanent Purpose of the Role To manage the website on a full-time basis, ensuring a smooth, engaging and commercially effective online shopping experience. To act as the primary point of contact … customer service queries across the DTC channel, protecting brand reputation and customer satisfaction at every touchpoint. To work closely with the CEO and wider team to drive online sales, optimise site performance and ensure the ecommerce operation runs efficiently day to day. Key Accountabilities Manage ...