25 of 25 Permanent Customer-Centricity Jobs in the North of England

issues appropriately while ensuring timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or similar compliance-driven sectors, ensuring high service standards. Customer-Centric Approach – A commitment to delivering exceptional service to customers and service providers, ensuring issues are resolved effectively. As part of a leading ...

issues appropriately to ensure timely resolution. Regulated Industry Experience Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part ...

business planning Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. ...

Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. ...

servicing, collections, retention, and digital channels. Own the product roadmap, ensuring transparency, stakeholder alignment and clear prioritisation criteria. Ensure Product Owners define customer‐centric product visions, value propositions, OKRs, and clear backlogs. Drive innovation and optimisation in the mortgage product experience, collaborating with risk, compliance, underwriting ...

Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding ...

environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product ...

Customer Analytics Manager £40,000-£50,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture ...

environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga ...

combine deep technical expertise across Java, AWS, and modern JavaScript frameworks (Angular) with strong leadership capability and a passion for data-driven, customer-centric platforms . Role Overview Lead design and delivery of full stack, microservices-based solutions (Java, Angular, AWS) Stay hands-on with coding ...

solving skills and the ability to think strategically and analytically. Resilient, adaptable, and comfortable managing multiple priorities in a fast-paced environment. Customer-centric mindset with a solutions-focused approach and a knack for building long-term client relationships. If you re ready to take ...

hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are looking for a Senior Software Engineer ...

machine learning pipeline by using robust test-driven development (TDD) approaches to maximise performance and robustness, and improve company performance and our customer-centric offerings across Motor, Home and Commercial Lines businesses. The successful candidate will also enjoy opportunities for leading, coaching, and mentoring more junior ...

driving measurable value. Experience owning and optimising platform budgets, including licensing, support contracts, and environment/hosting costs. Personality Profile: Highly customer-centric with a strong focus on delivering results. Skilled influencer with the ability to build and maintain strong relationships. Strategic thinker with a forward ...

following skills: Familiarity with Microsoft Excel, Word and PowerPoint Familiarity with using business web applications Good documentation and communication skills Familiarity with customer-centric and collaborative approaches Time and task management skills with a proactive approach to work Entry requirements: Standard entry: Level 3 qualification (apprenticeship ...

manage third-party IT service providers effectively. Excellent communication skills with the ability to translate technical concepts into business language. A customer-centric mindset with a focus on delivering exceptional service. Desirable Skills & Experience Experience working in a manufacturing environment or hybrid project/BAU settings. ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...

leadership (business + technical) delivery model Strong understanding of organisational readiness and change management The Company This organisation is a well-established, customer-centric business that partners with major UK brands to deliver innovative engagement, loyalty, and acquisition solutions. With a strong focus on growth, customer ...

sound, and aligned to wider business objectives. Lead and develop service desk, service delivery, and engineering leadership teams, fostering a high‐performance, customer‐centric culture across all service functions. Hold full accountability for 24×7 managed service operations across UK and near‐shore teams, ensuring resilience ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...

gain the support and commitment from others Customer-focused. Builds strong customer relationships and delivers customer-centric solutions Planned and aligned. Plans and prioritises work to meet commitments aligned with organisational goals Are You Ready to Invest in Your Future ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive click apply for full job details ...

support some globally renowned brands as well as some flourishing SME’s and want to build on this success, whilst harnessing that customer centric and flexible approach to working. If you're looking to embark on the next phase of this exciting journey, then apply with ...

advocate of your clients internally, ensuring their objectives are clearly represented and aligned with internal teams. This role requires a balance of customer-centric thinking and commercial development, ensuring clients are advocates, achieving measurable value, and investing further in solutions that support their continued success. … they need. Ability to quickly grasp and understand the technical capabilities and limitations of marketing automation, integrations and related technologies. A genuine customer-centric approach combined with strong commercial awareness. Proven ability to lead ARR expansion and project-based commercial conversations. Confident leading commercial discussions ...