Customer-Centricity Jobs in the North of England

Customer-Centric
England > North of England

The table below provides summary statistics for permanent job vacancies advertised in the North of England requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 214 297 196
Rank change year-on-year +83 -101 +87
Permanent jobs citing Customer-Centricity 131 91 291
As % of all permanent jobs advertised in the North of England 1.14% 0.52% 1.69%
As % of the Processes & Methodologies category 1.20% 0.62% 1.74%
Number of salaries quoted 46 63 123
10th Percentile £22,425 £27,000 £39,200
25th Percentile £30,625 £28,500 £58,750
Median annual salary (50th Percentile) £45,000 £37,500 £70,000
Median % change year-on-year +20.00% -46.43% -2.29%
75th Percentile £63,125 £59,375 £72,500
90th Percentile £92,500 £70,000 -
England median annual salary £55,000 £46,958 £70,000
% change year-on-year +17.13% -32.92% +3.70%

All Process and Methodology Skills
North of England

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North of England.

Permanent vacancies with a requirement for process or methodology skills 10,925 14,586 16,705
As % of all permanent jobs advertised in the North of England 95.01% 83.43% 96.85%
Number of salaries quoted 5,720 11,195 8,014
10th Percentile £25,480 £27,500 £31,250
25th Percentile £38,750 £37,000 £40,000
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +10.00%
75th Percentile £62,500 £65,000 £70,000
90th Percentile £78,658 £80,000 £82,500
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer-Centricity
Job Vacancy Trend in the North of England

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Customer-Centricity in the North of England

Customer-Centricity
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Customer-Centricity in the North of England.

Salary trend for Customer-Centricity in the North of England

Customer-Centricity
Salary Histogram in the North of England

Salary distribution for jobs citing Customer-Centricity in the North of England over the 6 months to 14 May 2025.

Salary histogram for Customer-Centricity in the North of England

Customer-Centricity
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the North of England region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +123 88 £51,250 +5.13% 68
North West -5 43 £45,000 +28.57% 104
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.76%) Microsoft Exchange
1 1 (0.76%) Oracle SOA Suite
1 1 (0.76%) SharePoint
Applications
1 5 (3.82%) Microsoft Office
2 1 (0.76%) Adobe After Effects
2 1 (0.76%) Adobe Creative Suite
2 1 (0.76%) Adobe Illustrator
2 1 (0.76%) Chatbot
2 1 (0.76%) InDesign
2 1 (0.76%) Microsoft Excel
2 1 (0.76%) Photoshop
Business Applications
1 1 (0.76%) Dynamics NAV
1 1 (0.76%) Oracle EBS
Cloud Services
1 11 (8.40%) Microsoft 365
2 10 (7.63%) Azure
3 9 (6.87%) SaaS
4 8 (6.11%) AWS
5 4 (3.05%) GitHub
6 2 (1.53%) Figma
6 2 (1.53%) Google Analytics
7 1 (0.76%) Amazon EKS
7 1 (0.76%) Cloud Computing
7 1 (0.76%) Dynamics 365
7 1 (0.76%) Entra ID
7 1 (0.76%) GCP
7 1 (0.76%) IaaS
7 1 (0.76%) OCI
7 1 (0.76%) OpenShift
7 1 (0.76%) PaaS
7 1 (0.76%) Power Platform
Communications & Networking
1 4 (3.05%) LAN
1 4 (3.05%) WAN
2 2 (1.53%) Internet
3 1 (0.76%) Cisco IPT
3 1 (0.76%) Firewall
Database & Business Intelligence
1 2 (1.53%) SQL Server
2 1 (0.76%) Oracle ODI
2 1 (0.76%) PostgreSQL
2 1 (0.76%) Power BI
Development Applications
1 5 (3.82%) JIRA
2 4 (3.05%) Jenkins
3 1 (0.76%) Git
3 1 (0.76%) GitLab
General
1 38 (29.01%) Social Skills
2 10 (7.63%) Pharmaceutical
3 7 (5.34%) Influencing Skills
3 7 (5.34%) Marketing
4 6 (4.58%) Finance
5 4 (3.05%) Analytical Skills
5 4 (3.05%) Inclusion and Diversity
5 4 (3.05%) Organisational Skills
5 4 (3.05%) Retail
6 3 (2.29%) Banking
6 3 (2.29%) Manufacturing
7 2 (1.53%) Games
8 1 (0.76%) Agriculture
8 1 (0.76%) Automotive
8 1 (0.76%) Health Technology
8 1 (0.76%) Law
8 1 (0.76%) Legal
8 1 (0.76%) Public Sector
Job Titles
1 72 (54.96%) IT Manager
2 13 (9.92%) Analyst
3 11 (8.40%) 1st Line Support
3 11 (8.40%) IT Analyst
3 11 (8.40%) IT Support
3 11 (8.40%) Lead
4 10 (7.63%) 1st Line Support Analyst
4 10 (7.63%) IT Support Analyst
4 10 (7.63%) Support Analyst
5 5 (3.82%) Support Manager
6 3 (2.29%) AWS Engineer
6 3 (2.29%) Cloud Engineer
6 3 (2.29%) Cloud Security Engineer
6 3 (2.29%) Customer Support Manager
6 3 (2.29%) Designer
6 3 (2.29%) Security Engineer
6 3 (2.29%) Senior
6 3 (2.29%) Service Desk Team Leader
6 3 (2.29%) Team Leader
7 2 (1.53%) Senior UX Designer
Libraries, Frameworks & Software Standards
1 2 (1.53%) React
2 1 (0.76%) .NET
2 1 (0.76%) DCOM
2 1 (0.76%) JSON
2 1 (0.76%) Node.js
2 1 (0.76%) Spring Boot
2 1 (0.76%) XML
Miscellaneous
1 10 (7.63%) EPoS
2 4 (3.05%) Cloud Native
2 4 (3.05%) Hybrid Cloud
2 4 (3.05%) Product Ownership
3 3 (2.29%) Wiki
4 2 (1.53%) Distributed Systems
4 2 (1.53%) Educational Technology
4 2 (1.53%) Learning Management System
4 2 (1.53%) Management Information System
4 2 (1.53%) PropTech
5 1 (0.76%) Algorithms
5 1 (0.76%) e-Learning
5 1 (0.76%) Graphic Design
5 1 (0.76%) IoT
5 1 (0.76%) Legacy Systems
5 1 (0.76%) Private Cloud
5 1 (0.76%) Public Cloud
5 1 (0.76%) Social Media
5 1 (0.76%) Virtual Team
Operating Systems
1 5 (3.82%) Windows
2 2 (1.53%) Windows 10
2 2 (1.53%) Windows Server
3 1 (0.76%) Linux
Processes & Methodologies
1 71 (54.20%) Computer Science
2 26 (19.85%) Problem-Solving
3 17 (12.98%) Customer Service
4 16 (12.21%) CRM
5 15 (11.45%) Service Delivery
6 14 (10.69%) Roadmaps
7 11 (8.40%) DevOps
8 10 (7.63%) Agile
8 10 (7.63%) Customer-Centric Approach
8 10 (7.63%) Time Management
9 9 (6.87%) ITIL
10 8 (6.11%) Continuous Improvement
10 8 (6.11%) Customer Experience
10 8 (6.11%) User Experience
11 7 (5.34%) Analytics
11 7 (5.34%) Mentoring
12 6 (4.58%) Coaching
12 6 (4.58%) Software Engineering
12 6 (4.58%) Strategic Planning
12 6 (4.58%) Strategic Roadmap
Programming Languages
1 8 (6.11%) Python
2 4 (3.05%) Java
2 4 (3.05%) SQL
3 2 (1.53%) JavaScript
3 2 (1.53%) VBA
4 1 (0.76%) C#
4 1 (0.76%) C++
4 1 (0.76%) Go
4 1 (0.76%) PowerShell
4 1 (0.76%) VB
Qualifications
1 71 (54.20%) Computer Science Degree
1 71 (54.20%) Degree
2 3 (2.29%) Microsoft Certification
3 1 (0.76%) Azure Certification
3 1 (0.76%) DBS Check
3 1 (0.76%) ITIL Certification
3 1 (0.76%) ITIL Foundation Certificate
3 1 (0.76%) SC Cleared
3 1 (0.76%) Security Cleared
Quality Assurance & Compliance
1 6 (4.58%) Cyber Essentials
2 2 (1.53%) QA
System Software
1 3 (2.29%) Virtual Desktop
2 2 (1.53%) Active Directory
2 2 (1.53%) Docker
Systems Management
1 7 (5.34%) Terraform
2 5 (3.82%) Ansible
2 5 (3.82%) Microsoft Intune
3 3 (2.29%) Kubernetes
4 2 (1.53%) Grafana
5 1 (0.76%) Prometheus
5 1 (0.76%) SCCM
Vendors
1 11 (8.40%) Microsoft
2 4 (3.05%) Aruba
2 4 (3.05%) Cisco
2 4 (3.05%) Fortinet
2 4 (3.05%) Mellanox
2 4 (3.05%) NVIDIA
2 4 (3.05%) Palo Alto
3 2 (1.53%) Google
3 2 (1.53%) IBM
3 2 (1.53%) Oracle
3 2 (1.53%) ServiceNow
3 2 (1.53%) Zoho
4 1 (0.76%) Adobe
4 1 (0.76%) Logitech
4 1 (0.76%) OneTrust
4 1 (0.76%) Workday