11 of 11 Permanent Desktop Support Jobs in the North of England

Role: Desktop Support Technician Location: Hull, UK Complete Onsite Inside IR35 Contract Role Overview: We are seeking a skilled and dedicated IT Support/Desktop Support/Help Desk Technician to join our team. The ideal candidate will be responsible for providing technical assistance and … support to end-users, resolving hardware and software issues. Key Responsibilities: Technical Support: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Installation and Configuration: Install, configure, and maintain desktop … User Assistance: Assist users with software applications, operating systems, and network connectivity issues. Qualifications: Experience: Minimum of 3-5 years of experience in IT support, desktop support, or help desk technician roles. Technical Skills: Proficiency in Windows and Mac operating systems, Microsoft Office Suite, and common IT More ❯

IT Desktop Support Technician - £30,000/£35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktop support technician to join their team. In this role you will play a vital part in supporting … days a week (Monday-Friday) Key Responsibilities: Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related … Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a Desktop Support Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be More ❯

IT Desktop Support Analyst - Active SC Clearance required - Manchester - Contract My client who are leaders in their field are looking for a Desktop Support Analyst who will be responsible for the resolution of all 2nd Line incident and service requests within their region. They will have … customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT … and maintain equipment rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now Stock Rooms' and ownership of goods receipting More ❯

Position: Desktop/IT Support Specialist Position Type: Contract (Onsite) Location: Darlington, United Kingdom Job Description: Support the networking projects and changes by providing input from infra (VMWare, OS and desktop) perspective. Supporting and dealing with Vendors coming for hands and feet support to the … manufacturing site Support for end point interaction with manufacturing and office networks; network switches, routers, firewalls, wireless access points, printers, battery backups, digital signage, security cameras, security intercoms, card access, time clocks, PLCs Management of physical network infrastructure of manufacturing and office locations; MDFs, IDFs, data closets Support … network environments relating to office, manufacturing, warehouse, development, test cells, security. Help and troubleshooting with VoIP devices. Network administration: IP addressing, routing, etc. CGD Support: Identify and resolve user hardware/workstation problems. Support installation/configuration/troubleshooting of Cisco IOS LAN Switches. Coordinates and/or More ❯

Deskside & Technology Support Analyst Fully Onsite – Manchester 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. … all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment More ❯

opinions and much more · Employee Assistance Programme where you can access free webinars for stress awareness and counselling sessions · Group Income Protection which will support you with an income if you are unable to work long term, as a result of an illness or injury · Health and Wellbeing Programmes More ❯

Deskside & Technology Support Analyst (Contract) – Manchester 🔧 📍 Location: Manchester (on-site, 5 days/week) 📅 Duration: 6 months (ASAP start) 💷 Rate: £35/hour (Inside IR35, on payroll) 🛡 Clearance Required: Active SC Clearance My client is seeking a highly motivated Deskside & Technology Support Analyst to join their team in … Manchester. This is a site-based temporary role supporting end-users and managing 2nd line technical support within a fast-paced, professional environment. What you’ll do: • Manage and resolve all 2nd line incidents and requests in line with SLAs • Troubleshoot desktop computing and telephony issues • Deploy, track … as needed • Set up new sites or projects in the local region • Maintain equipment rooms and conference facilities • Act as an escalation point and support other team members • Use ServiceNow for stock and ticket management • Support the Desk Side Team Lead and provide holiday/absence cover What More ❯

diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer’s process and procedures. Positively promote the IT Team to develop … service delivery meets their expectations. Ensure that high standards of service are maintained and improved upon to ensure continuous improvement. Investigate and resolve common desktop issues in order to ensure business continuity Thoroughly investigate issues in order to accurately assess what further action is required and whether the issue … needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and able to prioritise workloads and workflows. Approachable and demonstrate outstanding customer service skills. Self-starter More ❯

diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer’s process and procedures. Positively promote the IT Team to develop … service delivery meets their expectations. Ensure that high standards of service are maintained and improved upon to ensure continuous improvement. Investigate and resolve common desktop issues in order to ensure business continuity Thoroughly investigate issues in order to accurately assess what further action is required and whether the issue … needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and able to prioritise workloads and workflows. Approachable and demonstrate outstanding customer service skills. Self-starter More ❯

diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer’s process and procedures. Positively promote the IT Team to develop … service delivery meets their expectations. Ensure that high standards of service are maintained and improved upon to ensure continuous improvement. Investigate and resolve common desktop issues in order to ensure business continuity Thoroughly investigate issues in order to accurately assess what further action is required and whether the issue … needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and able to prioritise workloads and workflows. Approachable and demonstrate outstanding customer service skills. Self-starter More ❯

Location : Dundee Scotland, UK. Employment type : Contract Work type : Onsite. Key Skills : SCCM - Client troubleshooting Windows OS/Application troubleshooting JD : Technical Requirements · Phone support experience necessary. · Technical Service desk or technical call center experience is necessary. · Disciplined, systematic problem solving skills required. · Windows Operating systems · Clients: Windows XP …/2012/2016 · Knowledge of Active Directory · ITSM ticketing tools such as Service now , Remedy, HP Service Center, Peregrine Service Center · Remote desktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook … MS Project, and MS Visio · Internet browsers (e.g. Explorer, Chrome, Firefox), · VPN and remote dial-in users · Support for laptop, desktops, and printers all models · PDA and blackberry support · Others: Adobe Acrobat and other common desktop applications like WinZip, etc More ❯