1 of 1 Permanent Help Desk Team Lead Jobs in the North of England

Helpdesk Team Leader I’m recruiting for a well-established MSP who needs a technically strong Helpdesk Team Leader to run their busy service desk. This isn’t just a team leader role — you’ll stay hands-on, get stuck into escalations, and be the go-to technical expert for the team. If you … DHCP, VPN, firewalls) Windows Server and Active Directory environments What We’re Looking For Ideally experience leading or being an escalation point within a service desk/helpdesk team (MSP experience highly preferred) Strong troubleshooting skills across Unify, Google Workspace, and M365 environments Confident in handling escalated technical issues and staying hands-on Excellent communication skills and … to improving service delivery What’s On Offer Competitive salary + benefits Hands-on technical exposure to a wide range of clients and technologies Opportunity to shape the service desk and influence technical standards Career progression within a growing MSP More ❯