1 to 2 of 2 Permanent ICT Analyst Jobs in the North of England

Job Opportunity: ICT Service Desk Analyst at Suttons International Location: Hemel Hempstead (Hybrid) Salary: CIRCA £24k ? Suttons International are a long standing and successful global logistics provider and we have an exciting opportunity for an ICT Service Desk Analyst to join our fabulous team in Hemel … Hempstead! The Role As an ICT Service Desk Analyst you will provide incident and request resolution to ensure that personnel throughout the organisation can access and utilise the software and resources they need to conduct their daily activities. Key Accountabilities Provide expert 1st line Incident identification, support and … troubleshooting of all ICT Systems, Software and Hardware Take ownership of logged Incidents and Requests through to resolution if possible, escalate when all avenues have been exhausted Follow up the status of all assigned Tickets and ensure effective communication is provided at all stages Ensure Tickets escalated to more more »

Job summary Working Full Time: 37.5 Hours Per Week ICT Operations Junior Service Desk Analyst needed for 37.5 hours per week. We are looking for an enthusiastic, self-motivated and flexible individual to join our ICT Service Desk team.This post will be to answer incoming telephone calls … an I.T. service management system and provide basic technical support to end users. The post holder will work closely with the customer and all ICT Teams to ensure a satisfactory solution is provided. Main duties of the job The successful candidate will be based within the Service desk where … to the advertised date. Good luck with your application. Person Specification Qualifications Essential GCSE in Information Technology, ECDL or experience in customer service/ICT Desirable Qualified to NVQ level 3 and have experience in a Analyst/Developer role or equivalent data. Knowledge and Experience Essential Microsoft more »