IT Service Delivery Manager
- Location
- Newcastle upon Tyne, England, United Kingdom
running of the service desk, maintaining and improving our ITIL-aligned processes and helping us keep our ISO 20000-1 certification in good shape. Your contributions will be crucial in shaping our internal IT capabilities and the service our people receive. This is a hands … Delivering support and training to end users for core IT services. ITIL 4 Foundation or higher. Experience of working within, or supporting, an ISO 20000-1 or ISO 27001 certified environment. Some experience administering or supporting Salesforce, or a willingness to learn. Experience with ...