2 of 2 Permanent ISO/IEC 20000 Jobs in the North of England

priorities simultaneously A customer-first mindset with a commitment to service excellence Desirable: ITIL Foundation (ITIL v4 preferred) or equivalent Experience in a 24 / 7 or on-call environment Exposure to automation or AI-driven incident tools Experience within ISP, telecoms or service-led environments Knowledge of ISO … standards (e.g. ISO 20000, ISO 27001) If you’re an experienced Incident Manager looking for a role where you can take real ownership, shape a function and operate with genuine impact, we’d love to hear from you. Apply today or contact Elevation Tech ...

data skills. Essential: Proven experience managing live service operations in a managed services environment. Previous experience in and ISO 20000 / 27001. Strong hands-on experience operating ITSM processes using ServiceNow. Experience supporting cloud hosted (Azure) or Modern Workplace services (Microsoft M365) in live operation. ...