ISO/IEC 20000 Job Trends in the North of England

ISO/IEC 20000 (supersedes BS 15000)
England > North of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the North of England requiring ISO/IEC 20000 skills. It covers permanent job vacancies from the 6 months leading up to 18 January 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Jan 2026
Same period 2025 Same period 2024
Rank 260 267 291
Rank change year-on-year +7 +24 +129
Permanent jobs citing ISO/IEC 20000 1 9 2
As % of all permanent jobs in the North of England 0.009% 0.099% 0.022%
As % of the Quality Assurance & Compliance category 0.11% 0.58% 0.15%
Number of salaries quoted 1 3 2
10th Percentile - £73,750 £28,325
25th Percentile £41,250 £75,625 £28,813
Median annual salary (50th Percentile) £42,500 £82,500 £30,750
Median % change year-on-year -48.48% +168.29% -41.43%
75th Percentile £43,750 £88,125 £32,813
90th Percentile - £89,250 £33,375
England median annual salary £55,484 £82,500 £45,196
% change year-on-year -32.75% +82.54% -24.67%

All Quality Assurance and Compliance Skills
North of England

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the North of England.

Permanent vacancies with a requirement for quality assurance or compliance skills 945 1,557 1,316
As % of all permanent jobs advertised in the North of England 8.55% 17.12% 14.27%
Number of salaries quoted 516 619 973
10th Percentile £28,750 £29,750 £27,000
25th Percentile £33,000 £36,250 £35,000
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
75th Percentile £65,000 £64,130 £63,750
90th Percentile £80,000 £81,250 £82,500
England median annual salary £58,000 £60,000 £57,500
% change year-on-year -3.33% +4.35% -

ISO/IEC 20000
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings citing ISO/IEC 20000 relative to all permanent IT jobs advertised in the North of England.

ISO/IEC 20000 job vacancy trend in the North of England

ISO/IEC 20000
Salary Trend in the North of England

Salary distribution trend for jobs in the North of England citing ISO/IEC 20000.

Salary distribution trend for jobs in the North of England citing ISO/IEC 20000

ISO/IEC 20000
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the North of England region over the 6 months to 18 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire -12 1 £42,500 -48.48%
ISO/IEC 20000
England

ISO/IEC 20000
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Excel
Cloud Services
1 1 (100.00%) Power Platform
Database & Business Intelligence
1 1 (100.00%) Power BI
Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Analytical Skills
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) IT Analyst
1 1 (100.00%) ITSM Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Management Analyst
Processes & Methodologies
1 1 (100.00%) BCP
1 1 (100.00%) Business Continuity
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Change Management
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Major Incident Management
1 1 (100.00%) Problem Management
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Root Cause Analysis
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (100.00%) ISO/IEC 27001