1 to 25 of 137 Permanent ITIL Jobs in the North of England

o Proven BI development experience with ServiceNow expertise. o Familiarity with relational databases. o Proficiency in data modelling and reporting tools. o Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP. Skills: JavaScript, MySQL, HTML, CSS, AngularJS. This is an urgent requirement, so please apply ASAP if you are interested. more »

with MYSQL or similar databases, project/people management experience. Skills and Abilities: Proficiency in GITHUB deployment, strong organizational and communication skills, experience with ITIL/Prince2 or equivalent methodologies, ability to work under pressure and lead a team. Education/Qualification: Degree in Computer Science/Maths/Statistics more »

of quality and professionalism. • Excellent Time management skills. • Team Player – ability to work as part of the team to deliver operational excellence. • Awareness of ITIL methodologies and best practice. • Previous employment in a similar role. • Ability to show flexibility to help the changing needs of the team. • Adhere to company more »

a Technical Consultant or similar role, with a focus on IT policy development and implementation. Strong understanding of IT governance frameworks, such as COBIT, ITIL, and ISO 27001. Working knowledge of Linux, Windows and MacOS Technical background with solid experience in maintaining systems and hardware Proficiency in troubleshooting and incident more »

future. What will I be doing? Provide strong leadership, as you’ll be responsible for supporting colleagues across the UK and globally. Managing the ITIL-based service function, managing SLAs and KPIs. Ensure that platforms are built and maintained to meet the required security standards. Provide support services to the … infrastructure services, as well as any future changes. What do I need? Proven experience in an infrastructure/IT management role. Strong expertise in ITIL-based service management Experience and understanding of Windows, AD, 365 Cloud, Networks (WAN, Firewalls, Wireless), Virtualisation etc. Experience in infrastructure/network security and implementation. … ITIL Certified is desirable. Cisco CCNP or CCNA Certified is desirable. Apply now to Callum Berrigan or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of more »

a team and collaborating with others to achieve a goal Experience of supporting enterprise networks Knowledge and understanding of best practice framework (such as ITIL & ISO) for the delivery of IT services Qualifications GCSE Maths and English - Grade 4 minimum Service Desk Institute ITIL Foundation This is an office based more »

Infrastructure, you will expertly manage customer tickets, meeting defined SLAs and KPIs through diverse channels like Phone, Email, or Web portals. Working within the ITIL framework, you will ensure clear ticket updates, managing your own ticketing queue and helping your team where possible. Requirements for the 3rd Line Azure Cloud more »

Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »

and Management Skills Required - In-depth knowledge of Hybrid Solutions, Cloud Technologies, Virtualisation and Server Administration Cisco networks - architecture and deployments Network & Infrastructure Architecture ITIL Experience Experience in managing an IT Team - whether at Manager or Team Leader level Microsoft 365, Office 365, Autopilot and Intune End-user computer support more »

present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional written more »

systems Application Support Skills Good all round knowledge of IT Good appreciation of service excellence Desirable SQL Server 2008R2 & 2012 DBA Knowledge Familiarity of ITIL best practises Experience of working in a Service Orientated Environment Experience of supporting mobile workforce What we offer: 26 days holiday (plus bank holidays) Life more »

consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance as will the other service components of ITIL. To provide … Manager. Maintenance and administration of telephony systems across the group Report Writing and analytical analysis. Administration of MS Dynamics Nav, Office 365, Windows 10 ITIL Promote, champion and drive the use of ICT Infrastructure Library (ITIL) (BS15000, ISO20000) best practices across the ICT function. This will include the responsibility for … owning and developing some of the ITIL processes. Work in conjunction with the Group Service Delivery Manager and the Service Management Specialist to facilitate the development of the Incident/Problem/Change Management process to manage the Service Delivery against defined service level agreements and improve call resolution times. more »

particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps Development experience in another language i.e. C++, Java, .NET. Knowledge and expertise in ITIL service support. Incident, Problem, Change and Release management. Experience of supporting business applications. Interpersonal skills: Strong troubleshooting and problem-solving skills. Excellent communication and customer more »

ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs · Understanding of ITIL And how you will be using them day to day: This role has touch points with all areas of the business including senior leadership and more »

Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm … Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days more »

full days – for P1/P2 incidents only) Experience required Minimum 3+ years’ experience of working within a Technology Infrastructure engineer role or similar. ITIL Foundation would be highly desirable. A keen interest & understanding of Infrastructure technologies is advantageous. Training and relevant certification would be provided. Technical Competencies Server Virtualisation more »

o Proven BI development experience with ServiceNow expertise. o Familiarity with relational databases. o Proficiency in data modeling and reporting tools. o Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP. • Skills: JavaScript, MySQL, HTML, CSS, AngularJS. more »

a full stack IT infrastructure, including mobile devices, laptops, tablets, firewalls, Azure, and remote hosted servers Familiarity with MDM, ideally Microsoft Intune Knowledge of ITIL is desirable Proficiency in Windows desktop/server environments with some Linux experience Progression: Our client is a rapidly growing business and support employees, you more »

in application support and troubleshooting Prior line management experience, including conducting 1-2-1s and performance reviews Some knowledge of security standards and ITIL practices Knowledge of the following technologies: Microsoft SQL Server (essential) MS Azure Platform (essential) Knowledge of SAP 4HANA CRM (desirable) Scripting & Automation (desirable) MCSE or more »

our services with the knowledge and skills to provide first-time-fix call resolution Recording, triaging and classification of Incidents & Service Requests using the ITIL incident management process Management of High Severity Support Incidents and communication with end users relating to the availability of the live service Desktop support and … service management processes in place which operate across the Departmental structure. A Continual Service Improvement Programme is in place which aims to develop other ITIL processes and improve existing ones to ensure that the service delivered meets the business requirements of the Trust. Our 24x7 teams are required to work … English and Mathematics Grade A-C (or Equivalent) HNC Level or equivalent in an IT related field (Equivalent to A Level Grade A-C) ITIL v3 Foundation Desirable Further ITIL Qualifications CompTIA Network+ Microsoft/Unix/Linux System Administration or equivalent handson experience SDI - Service Desk Foundation (SDF) SDI more »

and end-user computing device management. Knowledge & experience of cloud solutions including Azure and 365. An ability to prioritise and manage time effectively utilizing ITIL best practice methodology. Experience in project management and in delivering projects within budget and to deadlines. Preferably qualified to 2nd line minimum or equivalent industry … certification such as ITIL, Microsoft, or Cisco. Bachelor's degree or higher in Computer Science, or a related field, or equivalent work experience. If you are interested in this role, click 'apply now' and a member of our team will be in touch more »

Influence and instil confidence at a senior level through exercised ownership of programmes and delivery of positive outcomes. Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences Essential … Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme release. ITIL certification What To Do Now Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you more »

IT knowledge and experience, strong leadership skills and a comprehensive understanding of IT Service Management principles. Significant experience and knowledge of working in an ITIL aligned service environment, with a dedicated focus on best practice and working/operating to best practice guidance and service standards. Candidates must have a … appropriate to ensure contractual obligations are achieved and escalations/complaints are minimised. The successful candidate will have excellent organisational and communication skills, good ITIL knowledge and will ideally have worked in an IT environment with Specialist knowledge of IT Service Management principles. You will need to be a proven … of experience in an IT Service Desk/Service Delivery area. Knowledge Essential Knowledge of industry standards/frameworks/best practice such as ITIL and SDI. Skills Essential Ability to manage client expectations, especially when dealing with dissatisfied customers Certificate of Sponsorship Applications from job seekers who require current more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

starter attitude with capability of prioritising workload within an assigned schedule. Work experience on various ticketing tools like Jira, SNOW, HP. Understanding of the ITIL Framework and related IT Governance. Operating Systems knowledge: Microsoft Windows (7, 10) Good to have: In House ITIL Certification A Yellow belt Certification No Shift more »