13 of 13 Permanent ITIL Certification Jobs in the North of England

being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL More ❯

Education and Certifications: Qualified in relevant technical subject i.e. degree in Telecommunications or Electronic Engineering Cisco/Juniper/Fortinet Certifications - Minimum associate level, but Professional level is preferred ITIL certifications Optional Desired Skills: A point-of-sale (POS), ATM, banking or finance industry background is preferred Has worked with financial applications Presentation Skills, able to communicate at all More ❯

to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. Interested? Apply More ❯

to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires … your employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication More ❯

to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires … your employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication More ❯

to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires … your employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication More ❯

to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires … your employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication More ❯

to promote equality in opportunity, employment and service delivery Desirable Experience of working within a large scale programmes and service management structure Practitioner level PRINCE2, MSP and/or ITIL qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯

troubleshoot complex configuration issues and recommend solutions. Accuracy in maintaining records and ensuring compliance with processes. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ITIL frameworks (Information Technology Infrastructure Library) particularly Configuration management process A solid understanding of IT systems, infrastructure and services, particularly in relation to Configuration management tools and processes. Previous experience … in a Configuration management role Proficiency in ITSM tools and software ITIL certification or relevant industry qualifications. Leadership skill: should be able to manage the resources, set priorities and make decisions about the configurations that impact multiple teams. Diversity and inclusion are a priority for us as we continue to support our members and represent the communities we More ❯

oHMG Information standards and best practice oWorking in a number of complimentary security roles oSystem and security architecture design oManagement of a significant ICT implementation Desirable 1.TOGAF/SABSA Certification or equivalent, or willing to work towards this certification 2.CESG Certified Professional (CCP) Senior IA Architect Experience of working in an agile environment and experience with agile methodologies … such as Scrum, Kanban I 3.ITIL Certification 4.SO27001 Implementer/Auditor Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest Way Newcastle upon Tyne NE15 8NY Employer's website https://careers.nhsbsa.nhs.uk/ More ❯

to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the … and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata More ❯

to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the … and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata More ❯

to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the … and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata More ❯