3 of 3 Permanent Incident Manager Jobs in the North of England

Major Incident Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Role: Major Incident Manager Salary: Up to £45,000 Location:Sheffield or Nottingham Hours:Core hours … people- we would love to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is looking for a Major Incident Manager to join our Service Management Office Were looking for aMajor Incident Managerto take charge of critical incidents across our organisation and client base. Youll be the … and maximum communication. Your main duties will include: Lead the end-to-end management of major incidents across all in-scope organisations. Drive efficiency and effectiveness in the major incident process. Produce and analyse SLA/KPI reports to improve service quality. Facilitate and lead technical and managerial conference calls during incidents. Provide clear, timely, and accurate client communications. More ❯

Role Title: Global Incident Manager Duration: 6 Months Location: Sheffield 3 days a week on site Umbrella only £ 650 - £700 Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and … platforms. We are seeking an experienced and proactive Global Incident Manager to join our team in a shift-based role. This position is critical to ensuring the stability and resilience of services within a fast-paced financial services environment. The successful candidate will lead the end-to-end incident management process, leveraging deep expertise to minimize service … disruption and uphold regulatory and operational standards. Key Responsibilities: Incident Management Lead the incident management process across global operations, ensuring all incidents are logged, tracked, and resolved promptly. Apply deep knowledge of incident management frameworks within the financial services sector to reduce downtime and maintain service continuity. Backlog Management Support the resolution of the existing incident More ❯

working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be doing daily: Littlefish is seeking a Major Incident Manager to join our Service Management Office. You'll oversee critical incidents across our organization and client base, ensuring swift resolution and effective communication. Your main duties: Lead … the management of major incidents across all in-scope organizations. Enhance the efficiency of the major incident process. Produce and analyze SLA/KPI reports to improve service quality. Facilitate technical and managerial conference calls during incidents. Provide clear and timely communication to clients. Ensure smooth handover to Problem Management with actionable insights. Maintain and improve incident processes … and documentation. Act as an escalation point and deputy to the Major Incident Manager Lead. Participate in a rota covering core hours and on-call support outside these times. What we're looking for: Strong communication and stakeholder management skills. Ability to stay calm and professional under pressure. Proven ability to prioritize, multitask, and own tasks. Experience leading More ❯