20 of 20 Permanent Journey Map Jobs in the North of England

collaborative problem solving. We'll look to you to implement UX/UI best practice and apply a wide range of techniques such as: information architecture mapping, user journey mapping, workshop facilitation, ideation, prototyping. How will I add value in this role? Delivers impactful solutions that solve customer problems and move business metrics Ensure the UX process is More ❯

Service Design activities including facilitating stakeholder workshops, identifying customer pain points, business/technology opportunities and constraints in order to design excellent customer and colleague experiences Develop customer journey maps, service definitions, service safaris, service blueprints and user flows and work with the wider UX team and Business Analysts to design end-to-end services Collaborate with cross More ❯

in UX and CRO for digital products Strong understanding of user-centered design principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping user interfaces that balance user needs with business goals Strong analytical mindset with a data-driven approach to design decisions Proficient in A More ❯

in UX and CRO for digital products Strong understanding of user-centered design principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping user interfaces that balance user needs with business goals Strong analytical mindset with a data-driven approach to design decisions Proficient in A More ❯

Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring Strong background More ❯

Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring Strong background More ❯

Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring: Strong background More ❯

Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring: Strong background More ❯

help social housing providers to deliver a more consistent and equitable service What are we looking for? We are undertaking an exciting phase of the development and commercial journey at Mobysoft that requires an enthusiastic, curious and experienced UX researcher and designer. Sitting within the Product Management function key stakeholders within the business will include colleagues in Product … behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high … such as Figma or Sketch. Practical experience of prototyping, iterating, and validating designs Proven experience with various UX research methods such as usability testing, persona development, and user journey mapping. Desirable Comfort and Ease of/with: Working effectively with product management to define and manage design requirements. Finding and taking requirements from customers and stake holders, effectively More ❯

. You and your role We are looking for a talented and ambitious Content Designer who can take a high-level view of how a user's content journey maps to our business processes. We need you to ensure that life events and holistic user needs are driving the way we design user journeys. Our users are some More ❯

. You and your role We are looking for a talented and ambitious Content Designer who can take a high-level view of how a user's content journey maps to our business processes. We need you to ensure that life events and holistic user needs are driving the way we design user journeys. Our users are some More ❯

. You and your role We are looking for a talented and ambitious Content Designer who can take a high-level view of how a user's content journey maps to our business processes. We need you to ensure that life events and holistic user needs are driving the way we design user journeys. Our users are some More ❯

. You and your role We are looking for a talented and ambitious Content Designer who can take a high-level view of how a user's content journey maps to our business processes. We need you to ensure that life events and holistic user needs are driving the way we design user journeys. Our users are some More ❯

. You and your role We are looking for a talented and ambitious Content Designer who can take a high-level view of how a user's content journey maps to our business processes. We need you to ensure that life events and holistic user needs are driving the way we design user journeys. Our users are some More ❯

implement innovative research methods to keep the team ahead of the curve Facilitate research critique sessions and knowledge-sharing to drive best practice and team growth Own user journey analysis—identify pain points and improvement opportunities that influence product strategy and roadmap What We're Looking For Proven experience leading UX research teams in fast-paced digital environments … Deep expertise in qualitative and quantitative methods—interviews, usability testing, surveys, journey mapping, personas, etc. Strong command of tools such as UserTesting, UserZoom, Hotjar, ContentSquare, or similar A collaborative approach and track record of working closely with product, design, dev, and brand teams Passion for accessibility and inclusive research—ideally with hands-on experience testing with users with More ❯

Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey mapping, usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post More ❯

reduce failure demand and elevate value. Support the creation of future-state artefacts like press releases and FAQs. Visualise the customer experience - Create and iterate on visuals (e.g. journey maps, rich pictures) that communicate the future experience. Develop user stories that reflect real user needs and business value. Prioritise Product Owners and identify dependencies with delivery teams. Use … with the ability to analyse large datasets and simplify complex data into clear visualisations or summaries to support decision-making. Proficient in visual communication, using diagrams, flowcharts, and journey maps to represent complex systems, processes, or user interactions helping stakeholders quickly grasp key concepts and align on solutions. Solid understanding of modern technology stacks and digital platforms, including More ❯

strategic and tactical activity, contributing to our sales results and success. Key responsibilities Design and deliver high-performing outbound and nurture campaigns using HubSpot, aligned with the customer journey and lead generation objectives. Work closely with the Marketing team as one team to ensure clear and consistent communication and alignment in nurture campaigns. Build and maintain sales enablement … marketing, with a focus on demand generation and sales enablement. Proven expertise in HubSpot CRM and marketing automation. Strong understanding of digital marketing trends, lead nurturing, and customer journey mapping. Experience delivering measurable results through outbound and nurture campaigns. Excellent communication, collaboration, and influencing skills. Commercially aware with a data-driven and creative mindset. Self-motivated, resilient, and More ❯

strategic and tactical activity, contributing to our sales results and success. Key responsibilities Design and deliver high-performing outbound and nurture campaigns using HubSpot, aligned with the customer journey and lead generation objectives. Work closely with the Marketing team as one team to ensure clear and consistent communication and alignment in nurture campaigns. Build and maintain sales enablement … marketing, with a focus on demand generation and sales enablement. Proven expertise in HubSpot CRM and marketing automation. Strong understanding of digital marketing trends, lead nurturing, and customer journey mapping. Experience delivering measurable results through outbound and nurture campaigns. Excellent communication, collaboration, and influencing skills. Commercially aware with a data-driven and creative mindset. Self-motivated, resilient, and More ❯

strategic and tactical activity, contributing to our sales results and success. Key responsibilities Design and deliver high-performing outbound and nurture campaigns using HubSpot, aligned with the customer journey and lead generation objectives. Work closely with the Marketing team as one team to ensure clear and consistent communication and alignment in nurture campaigns. Build and maintain sales enablement … marketing, with a focus on demand generation and sales enablement. Proven expertise in HubSpot CRM and marketing automation. Strong understanding of digital marketing trends, lead nurturing, and customer journey mapping. Experience delivering measurable results through outbound and nurture campaigns. Excellent communication, collaboration, and influencing skills. Commercially aware with a data-driven and creative mindset. Self-motivated, resilient, and More ❯