12 of 12 Permanent Knowledge Management Jobs in the North of England

memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Role Description: The L&D Knowledge Manager is responsible for overseeing an L&D Academy’s knowledge management strategy, ensuring that knowledge is effectively captured, shared … utilized across the Academy community. This role involves managing knowledge repositories (e.g. B.Learn, ServiceNow, Slack, Confluence or equivalent), facilitating knowledge sharing, and promoting a culture of continuous learning and improvement. Key Job Responsibilities and Duties: L&D Knowledge Management Strategy: To support in the development ...

description The Programme Information Management Officer plays a critical role in ensuring the effective management, governance, and utilisation of programme information and records. Synergy is a major programme, generating documents and other material of significant and long-term value. Synergy information includes contracts, decisions, design documents, planning material … Data Protection Acts as well as Government audit and transparency standards. Key tasks include but are not limited to: Review the Programme’s information management arrangements Review the Programme’s current information handling arrangements, implementing and delivering an improvement plan if required. Support Synergy colleagues with training and communications ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Cloud Technical Support Engineer, you will provide support for our customers solutions. You will handle complex troubleshooting, assist with escalations, and contribute to knowledge management whilst working under the direction of Head of Support. Role & Responsibilities Technical Support & Problem Resolution Deliver First & Second line Cloud Technical Support … issues Implement fixes for a wide range technical queries and issues as they arise. Escalate particularly complex issues to Senior Engineers as necessary. Documentation & Knowledge Management Create technical documentation for common support scenarios Develop knowledge base articles covering frequently encountered queries/questions. Update troubleshooting guides based ...

roles or responsibilities – either delivery or technically focussed – within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching and mentoring junior software developers, setting an example for them … identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It Would Be Great ...

roles or responsibilities – either delivery or technically focussed – within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching and mentoring junior software developers, setting an example for them … identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It Would Be Great ...

roles or responsibilities – either delivery or technically focussed – within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching and mentoring junior software developers, setting an example for them … identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It Would Be Great ...

roles or responsibilities – either delivery or technically focussed – within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching and mentoring junior software developers, setting an example for them … identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It Would Be Great ...

problems that truly matter. Your Impact: What You'll Be Doing Troubleshoot and Resolve Customer Issues: Take ownership of escalations, applying deep product domain knowledge to troubleshoot issues as part of a Root Cause Analysis to ensure the core problem is identified. You'll reproduce customer issues, investigate … excellent judgment. Champion Continuous Improvement: Build strong relationships with stakeholders in Engineering and Support to drive improved customer and support outcomes. You will leverage knowledge of customer success and support teams to identify areas of the product which generate a large number of queries . This data is then ...