1 to 25 of 147 Permanent Line Management Jobs in the North of England

the firm’s core practice areas by: Managing the legal technology support service provided by our team of technologists Providing technical expertise on complex legal matters and client solutions Line management of our team of technologists Collaborating with senior members of IDT and other senior legal and business stakeholders regarding their legal technology support needs Delivering the firm … The Team The IDT team is a central part of a wider transformation function with responsibilities for legal teams across EMEA and works in close collaboration with Legal Project Management team (LPM), the Legal Services Team (LST) in Newcastle, the Digital Solutions team (DS), IT and the Knowledge Management team (KM). The goals of the broader transformation … collaboration. Contribute to matter retrospectives and lead on continuous improvement based on any relevant lessons learned or other feedback received on the team’s services. Manage and collaborate Provide line management of the team’s group of technologists. This includes performance management, administration of line management tasks e.g. budget controls, and ensuring compliance with the More ❯

a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role combines hands-on service desk responsibilities with mentoring, quality assurance, and line management duties to ensure high standards of service delivery and continuous improvement. Please note, due to the nature of the role, this role will be part of an … including Windows 10/11, Office 365, Active Directory, SCCM/Intune, and remote access tools. Maintain ownership of high-priority tickets and ensure timely resolution or escalation in line with SLAs. Technical Escalation & Expertise Serve as the primary escalation point for Service Desk Analysts on technical issues. Lead root cause analysis and contribute to problem management processes. … Maintain and share technical knowledge through documentation and training sessions. Team Leadership & Line Management Provide day-to-day guidance and mentoring to Service Desk Analysts. Support onboarding and induction of new team members. Conduct regular performance check-ins and contribute to development planning. Assist the Service Support Manager in scheduling, workload balancing, and shift coordination. Quality & Continuous Improvement More ❯

work within the Engineering department based at our site in Hunmanby or Mansfield. They will be required to perform a hands-on role within the matrixed engineering team to line manage a subset of the engineering team in the delivery of new product developments and the maintenance of existing. Requirements: Expert in C/C++ for embedded systems Understanding … to commit and drive projects to completion Familiar with combined stage gated (waterfall)/agile development approaches Risk identification and mitigation techniques Comfortable communicating with both technical engineers and management Problem-solving and trouble-shooting capabilities Enthusiastic and optimistic 7 years+ experience as a senior engineer or team leader, with direct reports 7 years+ working as an embedded software … engineer, with a mixture of RTOS and Linux project exposure A background in electronics, possibly from degree education Relevant Bachelors’ Degree Key Duties & Responsibilities: Line management of a segment of DSE engineering team. Engineers are located at both the North Yorkshire and Sutton in Ashfield sites with some remote and hybrid working in place Line management More ❯

work within the Engineering department based at our site in Hunmanby or Mansfield. They will be required to perform a hands-on role within the matrixed engineering team to line manage a subset of the engineering team in the delivery of new product developments and the maintenance of existing. Requirements: Expert in C/C++ for embedded systems Understanding … to commit and drive projects to completion Familiar with combined stage gated (waterfall)/agile development approaches Risk identification and mitigation techniques Comfortable communicating with both technical engineers and management Problem-solving and trouble-shooting capabilities Enthusiastic and optimistic 7 years+ experience as a senior engineer or team leader, with direct reports 7 years+ working as an embedded software … engineer, with a mixture of RTOS and Linux project exposure A background in electronics, possibly from degree education Relevant Bachelors’ Degree Key Duties & Responsibilities: Line management of a segment of DSE engineering team. Engineers are located at both the North Yorkshire and Sutton in Ashfield sites with some remote and hybrid working in place Line management More ❯

work within the Engineering department based at our site in Hunmanby or Mansfield. They will be required to perform a hands-on role within the matrixed engineering team to line manage a subset of the engineering team in the delivery of new product developments and the maintenance of existing. Requirements: Expert in C/C++ for embedded systems Understanding … to commit and drive projects to completion Familiar with combined stage gated (waterfall)/agile development approaches Risk identification and mitigation techniques Comfortable communicating with both technical engineers and management Problem-solving and trouble-shooting capabilities Enthusiastic and optimistic 7 years+ experience as a senior engineer or team leader, with direct reports 7 years+ working as an embedded software … engineer, with a mixture of RTOS and Linux project exposure A background in electronics, possibly from degree education Relevant Bachelors’ Degree Key Duties & Responsibilities: Line management of a segment of DSE engineering team. Engineers are located at both the North Yorkshire and Sutton in Ashfield sites with some remote and hybrid working in place Line management More ❯

meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To … working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and More ❯

design services that meet identified user needs Advocate inclusive approaches and styles within UX design Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations Line management of interaction designers and advise other colleagues on how to get the best from UX design Support in recruitment, events, blog-writing and winning new business Promote … deliver people-centred services Experience of designing for diverse users, including those with accessibility or assisted digital needs Proven experience of championing UX and service design approaches Experience of line management or mentoring/training other UX designers Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and More ❯

Head of Process Management/ITIL Process Manager Leeds area, Hybrid role – As Head of Process Management/ITIL Process Manager you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful Head of Process Management/ITIL Process Manager will be responsible for … collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As Head of Process Management/ITIL Process Manager you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as Head of Process … Management/ITIL Process Manager would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you'll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯

Head of Process Management/ITIL Process Manager Leeds area, Hybrid role – As Head of Process Management/ITIL Process Manager you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful Head of Process Management/ITIL Process Manager will be responsible for … collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As Head of Process Management/ITIL Process Manager you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as Head of Process … Management/ITIL Process Manager would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯

relationships with clients and stakeholders, managing expectations and influencing direction. Champion inclusive and accessible design, including researching the needs of users requiring assisted digital solutions. Provide leadership through mentoring, line management, and coaching other researchers. Contribute to thought leadership, recruitment, events, and business development activities. Requirements Strong expertise in user research methodologies, applied in complex environments. Proven ability … to lead research within multi-disciplinary Agile teams. Experience of championing user-centred design and service design approaches. Strong stakeholder management skills, with the ability to manage conflict and deliver difficult messages sensitively. Experience in line management, mentoring, or training other researchers. Good understanding of accessibility needs, inclusive design, and how to apply these in practice. Strong More ❯

As a Senior SOC Analyst (Team Leader), you apply your advanced security operations expertise to lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to … handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and … when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team Leadership - You provide day-to-day leadership and line management for a team of SOC Analysts, conducting performance reviews, appraisals, one-to-one meetings, and development planning. • Quality Assurance - You own QA for the team’s outputs, ensuring consistency, accuracy, and completeness More ❯

As a Senior SOC Analyst (Team Leader), you apply your advanced security operations expertise to lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to … handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and … when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team Leadership - You provide day-to-day leadership and line management for a team of SOC Analysts, conducting performance reviews, appraisals, one-to-one meetings, and development planning. • Quality Assurance - You own QA for the team’s outputs, ensuring consistency, accuracy, and completeness More ❯

components. Driving continuous improvement in team processes, tooling, and development workflows. Coaching and supporting engineers in their technical growth, fostering a culture of learning and continuous improvement. Providing thoughtful line management for the engineering team - including goal setting, career development, performance feedback, and day-to-day support - tailored to individual strengths and aspirations. Champion a team culture rooted … following skills, then LETS TALK! Proven experience as a Technical Lead or Senior Engineer in designing and delivering complex, high-impact systems within a cross-functional environment. Experience in line management or team leadership, with a track record of developing and supporting engineers. AWS (Lambda, Glue, ECS, S3, etc.) Python and PySpark (data pipelines, APIs, automation) TypeScript and … React (frontend development) Excellent communication and stakeholder management skills. Demonstrated expertise in technical design and architecture of distributed systems. Familiarity with fraud detection models, anomaly detection, and rule-based systems. Clear understanding of secure coding practices and data privacy principles. Exposure to CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, CloudFormation). In return, you will More ❯

components. Driving continuous improvement in team processes, tooling, and development workflows. Coaching and supporting engineers in their technical growth, fostering a culture of learning and continuous improvement. Providing thoughtful line management for the engineering team - including goal setting, career development, performance feedback, and day-to-day support - tailored to individual strengths and aspirations. Champion a team culture rooted … following skills, then LETS TALK! Proven experience as a Technical Lead or Senior Engineer in designing and delivering complex, high-impact systems within a cross-functional environment. Experience in line management or team leadership, with a track record of developing and supporting engineers. AWS?(Lambda, Glue, ECS, S3, etc.) Python and PySpark?(data pipelines, APIs, automation) TypeScript and … React?(frontend development) Excellent communication and stakeholder management skills. Demonstrated expertise in technical design and architecture of distributed systems. Familiarity with fraud detection models, anomaly detection, and rule-based systems. Clear understanding of secure coding practices and data privacy principles. Exposure to CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, CloudFormation). In return, you will More ❯

data products and services. The Lead Data Engineer will be responsible for setting engineering standards, embedding best practices, and ensuring delivery aligns with strategic principles. The role also carries line management responsibilities, helping to build capability within the engineering community. Key Responsibilities Provide technical leadership and set the direction for engineering teams and communities, ensuring delivery adheres to … develop innovative solutions. Continually improve data engineering, automation, and scaling capabilities. Provide leadership and mentoring, helping to develop the skills and capabilities of the Data Engineer community. Carry out line management responsibilities, supporting the growth and development of Data Engineers. Ensure alignment and collaboration with teams across Digital Group, Data & Analytics, and Data Practice for consistency and scalability. More ❯

data products and services. The Lead Data Engineer will be responsible for setting engineering standards, embedding best practices, and ensuring delivery aligns with strategic principles. The role also carries line management responsibilities, helping to build capability within the engineering community. Key Responsibilities Provide technical leadership and set the direction for engineering teams and communities, ensuring delivery adheres to … develop innovative solutions. Continually improve data engineering, automation, and scaling capabilities. Provide leadership and mentoring, helping to develop the skills and capabilities of the Data Engineer community. Carry out line management responsibilities, supporting the growth and development of Data Engineers. Ensure alignment and collaboration with teams across Digital Group, Data & Analytics, and Data Practice for consistency and scalability. More ❯

expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view of all agreed client deliverables … and owning client relationships from a delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings (meeting minutes/outputs … produced in a timely manner in line with client agreements) Influencing and facilitating decisions; communicating at all levels to obtain 'buy-in' from both the business and technical organisations for delivery Identifying roadblocks before they occur and unblocking/turning them into opportunities Always questioning the 'why, what, when' and 'so what' – adding additional value to a client deliverable More ❯

ITIL Process Manager/Head of Process Management Leeds area, Hybrid role – As ITIL Process Manager/Head of Process Management you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful ITIL Process Manager/Head of Process Management will be responsible for … collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As ITIL Process Manager/Head of Process Management you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as ITIL Process Manager …/Head of Process Management would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you'll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯

ITIL Process Manager/Head of Process Management Leeds area, Hybrid role – As ITIL Process Manager/Head of Process Management you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful ITIL Process Manager/Head of Process Management will be responsible for … collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As ITIL Process Manager/Head of Process Management you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as ITIL Process Manager …/Head of Process Management would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯

Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL/another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in pushing through change, by identifying … from home. Essential Skills Required: Experience in managing a Service desk/IT helpdesk team Working with external customers within service delivery/service desk Proven experience in change management in a Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a must A … good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across a Service Desk Ideally More ❯

Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of … Responsible for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have line management responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes … with agreed timeframes. Responsible for ensuring on-call rotations are in place and be available to support if required. Responsible for the quality and standard of all NMC Incident Management outputs. You will be expected to deputise at the NMC Senior Leadership Team level for the Cyber Detect and Response Manager as required. This involves direct accountability to the More ❯

act as the product expert for Azure/M365 and on-premise systems, and lead on cyber security controls. Youll also play a key role in disaster recovery, risk management, and ensuring compliance with IT best practice. And its an exciting time to join us as youll be central in our next steps into moving our infrastructure to cloud. … ICT cyber security processes, including incident response Mentor and supervise the ICT Infrastructure Engineer and wider technology team Lead on data backup, replication, and disaster recovery testing Provide final line (4th line) technical support for escalated issues Scope, plan, and deliver ICT infrastructure projects Evaluate new technologies and recommend strategic solutions Ensure compliance with ICT policies, accreditations, and … risk management processes What Were Looking For Strong knowledge of ICT infrastructure (networking, virtualisation, messaging, storage, cloud, and security) Hands-on experience with Microsoft Azure/M365, including design, deployment, and maintenance Experience in high availability, multi-site environments Strong project planning and delivery skills Knowledge of disaster recovery, WAN/LAN design, and directory integrations Line management More ❯

will be responsible for the successful technical delivery of software projects to SeeByte’s customers, reporting progress to relevant internal and external stakeholders. You will be responsible for the line management of engineering staff providing through-career support and will be responsible for reviewing, developing and mentoring engineering staff. You will be part of SeeByte’s Engineering Management Team, overseeing key management functions such as resource management, training and recruitment. You will help review and mature SeeByte’s engineering function, defining and implementing new processes and innovative ways of working to ensure SeeByte tools and processes remain state-of-the-art, and are able to meet future business requirements. You will provide technical assistance to … international Eligible to apply for UK Security Clearance Desirable Experience You have experience working in the Defence sector, and/or have experience with secure by design principles Project Management experience in the areas of planning, scheduling, risk and budget management. Experience of software development using agile methodologies. Behaviours that make you brilliant for this role You are customer More ❯

on progress and providing feedback to team members and leadership Production of appropriate technical documentation Design of technical solutions, integrating COTS hardware and software Planning and Estimating development activities Management of technical risk Working with customers to support delivered systems and resolve issues Technical Management of tasks. Line Management & Mentoring of team members Development/Refinement More ❯

on progress and providing feedback to team members and leadership Production of appropriate technical documentation Design of technical solutions, integrating COTS hardware and software Planning and Estimating development activities Management of technical risk Working with customers to support delivered systems and resolve issues Technical Management of tasks. Line Management & Mentoring of team members Development/Refinement More ❯