of a permanent Change & Problem Manager. Overview Digital Services (DS) refer to the application of business and technical expertise to enable the creation, management, and optimization of or access to information and business processes. This function is the first point of contact for end user issues … for purpose Change and Problem process, policy and procedure which outlines the E2E lifecycle and aligns to industry best practice Responsible for the management of regular service reviews with key senior stakeholders to evidence progress toward defined KPI’s and ensure the adherence to the organisation’s standards … ensuring service delivery meets the agreed service levels for Major Incident and Change. Produce weekly reporting packs, lead regular service reviews with senior management/vendors and conduct ongoing trending/analysis to inform continual service improvement Help to lead post incident review meetings to capture lessons learned more »
Knutsford, England, United Kingdom Hybrid / WFH Options
ManpowerGroup
Engineer Location : Knutsford (Radbroke) Contract : Six Months Work Model : Hybrid working Job Description: The Infrastructure Engineer is responsible for the design, implementation, and management of the organization's infrastructure systems. The role involves analyzing requirements, maintaining security, and supporting business transformation initiatives by employing modern digital and technology … needs into technical specifications. Security : Maintain and enhance the security of infrastructure systems. Ensure systems meet compliance standards and risk management practices. System Data Modeling : Develop and maintain models for infrastructure data. Ensure data integrity and optimal performance. Strategic Thinking & Innovation : Drive innovation through infrastructure improvements. Develop … technical problems and devise efficient solutions. Collaboration : Work closely with multiple teams, including development, security, and business stakeholders. Communication : Ability to convey technical information to both technical and non-technical stakeholders. Leadership : Lead infrastructure projects and guide teams in implementing solutions. Qualifications: Experience in infrastructure engineering, systems design more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Hays Business Support
speak to candidates who are driven and happy to communicate with customers over the phone. The ideal candidate will have experience with case management, record maintenance and sales negotiation. Main duties and responsibilities: Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new … the company in exhibitions or conferences if required Negotiate/close deals and handle complaints or objections Create quotations for clients with accurate information and pricing … Gather feedback from customers or prospects and share with internal teams Maintain sales case records to a highest standards using the in-house CRM system Knowledge, Skills and Experience Required: This role requires a dedication to delivering outstanding customer service along with a good technical understanding. Polite and professional more »
across a number of practices within the IT industry. Expert working knowledge and understanding of Enterprise applications frameworks, Service Oriented Architecture, Enterprise architecture, Information modelling and design frameworks, Physical Infrastructure and deployment models, Architecture and design frameworks such as TOGAF, ZACHMAN etc Expert knowledge and understanding of Mainstream … understanding of implementing technical changes in existing legacy IT estates Possess a broad understanding of and experience in working within programme and project management methodologies and governance Experience of operating with and within hybrid support functions - internal and external/3rd party organisations Responsive to short-term challenges … Technology Architecture Develop, take ownership of, and maintain policies, procedures, guidance and standards that make up the IT Strategy & Enterprise Architecture managementsystem, evolving them in line with business drivers and goals to establish robust yet flexible and adaptive controls. Support the Enterprise Architect in refreshing and more »
across a number of practices within the IT industry. Expert working knowledge and understanding of Enterprise applications frameworks, Service Oriented Architecture, Enterprise architecture, Information modelling and design frameworks, Physical Infrastructure and deployment models, Architecture and design frameworks such as TOGAF, ZACHMAN etc Expert knowledge and understanding of Mainstream … understanding of implementing technical changes in existing legacy IT estates Possess a broad understanding of and experience in working within programme and project management methodologies and governance Experience of operating with and within hybrid support functions - internal and external/3rd party organisations Responsive to short-term challenges … Technology Architecture Develop, take ownership of, and maintain policies, procedures, guidance and standards that make up the IT Strategy & Enterprise Architecture managementsystem, evolving them in line with business drivers and goals to establish robust yet flexible and adaptive controls. Support the Enterprise Architect in refreshing and more »
Master Schedule (IMS) in the generation of the UK & international IMS across the programme lifecycle for key Enablers & PM Provide monthly updates of management reporting to internal & external management Support in the delivery of a coherent management update to the Programme Director on IMS … on the IMS Lead the generation of critical path and near critical path items for your areas Generation of high level manager reporting information (One Pager Pro) to support programme reviews Your skills and experiences: Relevant Project Management qualifications, or equivalent experience, eg APM or Prince … set out a bold vision of future combat air capability for the UK. It is embodied by Tempest, an international future combat air system (FCAS) that will pioneer new technology, capable of staying ahead of evolving threats, enabled by decades of expertise in a world leading industry. We're more »
Lancashire, Blackburn, Blackburn with Darwen, North West
BAE Systems
users with adopting and adapting to new ways of working, including Senior Leaders and Sponsors within the Digital Engineering Programme Developing business change management plans independently for the Digital Engineering Programme Carrying out business change activities including; Business Change Complexity Assessment, Impact Assessment and Business Readiness Assessment Providing … WebEx's, All Hands Briefings Conducting regular Culture Surveys & Customer Satisfaction Surveys with impacted employees to gain insights for improvements Ensuring business change management activities are incorporated and embedded into Project Lifecycle Management activities Your skills and experiences: Essential: Hold the APMG Business Change Management Foundation qualification Demonstrate relevant business change management experience Strong communication and engagement skills Ability to think analytically, to resolve problems and to identify solutions and causes Possess emotional intelligence, capable of understanding the impact of actions on others Experience of negotiating and influencing stakeholders Desirable: Hold more »
across a number of practices within the IT industry. Expert working knowledge and understanding of Enterprise applications frameworks, Service Oriented Architecture, Enterprise architecture, Information modelling and design frameworks, Physical Infrastructure and deployment models, Architecture and design frameworks such as TOGAF, ZACHMAN etc Expert knowledge and understanding of Mainstream … understanding of implementing technical changes in existing legacy IT estates Possess a broad understanding of and experience in working within programme and project management methodologies and governance Experience of operating with and within hybrid support functions - internal and external/3rd party organisations Responsive to short-term challenges … Technology Architecture Develop, take ownership of, and maintain policies, procedures, guidance and standards that make up the IT Strategy & Enterprise Architecture managementsystem, evolving them in line with business drivers and goals to establish robust yet flexible and adaptive controls. Support the Enterprise Architect in refreshing and more »
the Digital Project Solutions (DPS) Business Partner. You shall plan, implement and manage the use of digital tools to capture, share and use information to enhance project/contract delivery. This role is responsible for service delivery of project or contract informationmanagement and … and projects, in line with BAM governance, working with wider DPS. Contributes to DPS Competence Centres within areas of expertise. Manage the project information model for sharing with the project team and authorising with the client team aligned with project/contract exchange and security protocols. Ensure the … place and carry out regular reviews. Ensure that all parties are using the CDE in the agreed manner, as described in the BAM information protocol, client requirements, and that it is aligned with ISO 19650 (where required). Ensure that the building information model meets the more »
Skipton, North Yorkshire, Yorkshire, United Kingdom
Dechra Pharmaceuticals Limited
quality approaches and improvement initiatives to support future scale and evolving legislative compliance (high focus on quality mind-set creation and Quality Risk Management). Interrogation of current Licenses for compliance Act as a QA Trainer, Mentor and Assessor Act as QA SME for significant non-conformance investigations … your career. The following skills/experiences will stand you in good stead: Excellent organisational skills Ability to work cross functional Excellent Time Management skills Excellent training skills Leadership Skills Influencing Skills Attention to detail Considerable level of scientific experience Considerable level of experience in a GMP environment … of Quality Systems To be knowledgeable regarding the validation and operation of manufacturing processes and analytical methods and associated equipment, facilities, automation and informationmanagementsystems To be familiar with product development, manufacturing, quality assurance and quality control systems To be able to write standard GxP more »
visually verify the state of managed devices such as servers and network devices Desktop Support including special project activities as they arise Asset Management & Stock Management Managing the lifecycle of loan user equipment Working directly alongside the client … managing own workload whilst liaising with other teams or vendors to resolution Act as a central point of contact for the customer Software and system fault diagnosis, analysis and fix Take responsibility for stock used and follow the correct procedures regarding stock management Proactively keeping the customer …/MCSA/MCPs) Accredited in relevant manufacturers hardware qualification (HP)! Basic Network Knowledge (Patching, tracing switch information etc.) Service Now Ticketing System Experience more »
the SMR nuclear power plant ‘reactor island'. This covers the delivery of the complete design of the systems, spanning requirements gathering, development of system architecture, sub-system design and equipment specification, and design/selection to realise the final verified design of the systems in support of … island and applying a structured systems engineering approach to design. Working with Plant Process Engineers and other C&I Engineers to gather and develop system requirements. Translate these requirements into design specifications for the hardwired protection and accident management systems. Assess and substantiate that the design specification … standards in particular, IEC 61513, IEC61226 and IEC61508. Liaise with other disciplines to understand functional performance capabilities of components and systems to facilitate effective system design. Support to planning and implementation of policies and procedures related to the life cycle of the systems. Ensure that optimum solutions are provided more »
has arisen to join the Specialised Cancer and Specialised Medicine and Rehabilitation Care Group as a Business Analyst on a permanent basis. Line management for this post will be through Data Analytics Team which currently sits across 2 clinical Care Groups, Specialised Medicine & Rehabilitation and Specialised Cancer Services. … the delivery of clinical services. Main duties of the job The Business Analyst will be responsible for the provision of accurate, concise andclear information to support the Trust in its business and clinical processes. Analyseand manipulate complex data sets and wider information issues to produce highquality … managementinformation for senior managers and clinical staff in the SCS &SMR Care Groups. Provision of expertise and analysis to develop, interpret and advise on specialist information issues. Maintain, develop and enhance work systems to support reporting processes particularly with reference to contracting and more »
Job summary Working with the Information and Digital Transformation Officers to provide digital and IT Administrative support for the 4 NCPC practices in Workington/Whitehaven/Cleator Moor/Frizington/Egremont and Seascale. This role will support the Practice Managers and Information and Digital … systems, medical appliance software and social media and website content, working with practices to utilise the tools given to us, to deliver patient information, and any other related tasks. Hardware and Network support is supported by e-health. Your role will be to report any issues to the … utilisation of digital comms with patients and staff. Trouble shooting network, hardware and software issues. Ordering of new equipment. Setting up and ongoing management of user accounts on all systems used within practice. Working with the Information and Digital Transformation Officers to provide day to day more »
of ensuring the smooth and efficient running of the Trust's server and desktop infrastructure. Your key responsibilities will include: Proactive and Reactive Management : Oversee and manage our server and desktop infrastructure, ensuring everything runs seamlessly. Problem Management : Collaborate with specialist areas to tackle issues head … delivery of server, network, and telephony services. They will manage both proactive and reactive aspects of the server and desktop infrastructure, support problem management, and act as the escalation point for technical incidents. The role includes providing senior IT support, working weekends and unsociable hours when necessary, and … procedures, and client relations standards. Your strong technical expertise enables you to effectively identify and mitigate technological risks and deficiencies, analyse cyber and information security threats, and recommend improvements. Additionally, you have experience supporting proof of concept activities for new digital solutions. As an excellent communicator, youll be more »
the job To be responsible for the day-to-day functionality of the organisations IT systems, undertaking a wide range of IT systemsmanagement duties in support of the multidisciplinary team. Duties can include but are not limited to, leading the running of patient searches and requested reporting … Job responsibilities To be responsible for the day-to-day functionality of the organisations IT systems, undertaking a wide range of IT systemsmanagement duties in support of the multidisciplinary team. Duties can include but are not limited to, leading the running of patient searches and requested reporting more »
2nd Line Support Engineer ? We have an exciting opportunity for you to be a part of our dynamic and supportive team at Antar Information Technology. Join us and benefit from a competitive salary, regular social events, and cake Fridays! 1st/2nd Line Support Engineer Manchester, M33 Full … driving licence with your own vehicle is essential Please Note: Applicants must be authorised to work in the UK Founded in 1984, Antar Information Technology Ltd is a leading provider of IT Managed Services, Cyber Security, and Telecoms for diverse SME clients. Based in Sale, South Manchester, we … various network devices and services (e.g., Draytek, Netgear, HP, Watchguard) Use our Remote Management and Monitoring platform (RMM) for network maintenance and system upgrades Provide Level 1 and 2 support to resolve issues Collaborate with engineers to ensure excellent service delivery Support cloud-based telephony/SIP more »
to work in a thriving and energised environment where they proactively contribute to the ongoing maintenance, development, and support of the RNCMs Student Information Systems. Working with a range of technologies and systems, primarily UNIT-e, MSSQL, ASP.NET, Power Query. As someone who enjoys problem so lving, project … Key strengths that were looking for include: Proven experience in a similar role; or as a systems administrator/superuser of a large managementinformation system. Proficiency in configuring systems and processes that meet the diverse needs of multiple stakeholders. Ability to build highly effective working more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Hologic Europe
global presence, as well as a pipeline that responds to the unmet health and wellness needs of women, families and communities. Job description: Role: System Administrator Location: Manchester UK/hybrid working As a leading innovator of womens health, we at Hologic are empowering people to live healthier lives … to software engineers, the whole department comes together to implement cutting-edge technology solutions allowing our teams to do what they do best. As System Administrator you will play a vital role in collaborating on IT infrastructure projects across EMEA and globally. As part of a team, you will … Directory Troubleshoot/resolve hardware and software issues with Windows systems as needed Monitor Windows server performance and availability Provide metrics for capacity management purposes Monitor server load and implement load balancing when needed Identify, upgrade, and replace server hardware where appropriate Conduct periodic HA/DR planning more »
work to stringent deadlines. Main Responsibilities for Technical Support Officer (Compliance and Facilities): Assist with monitoring changes in the Sellafield Ltd ManagementSystem and keeping the NNL InformationManagementSystem (QPulse) compliant. Qpulse Administrator - support and manage documentation on the managementsystem and deliver guidance and act on issues regarding operational documentation. Compliance checks of all Safe Systems of Work (SSoW) procedures and reports/initiates any necessary remedial action. Administration of key operational committees including the production of quality minutes, notes for the record and meeting records … ability to work to stringent deadlines. Evidence of self-motivation with demonstrable levels of drive, energy and resilience. Strong communicator , able to elicit information from stakeholders at all levels. Logical and methodical approach. GSCE's (or equivalent) in Maths, English & Science grade 4 or above. Ability to obtain more »
the possibilities of data and technology, now and for generations to come. The opportunity We are looking for our next talented Organisational Change Management Consultant to join our team!? This role requires candidates to be security clearance eligible at SC level. Location: This role is UK based and … sectors. We deliver results for our clients by exploiting digital opportunities, ethically. We have delivered multiple award-winning projects recognized by the UK Management Consultancies Association. Our work is centered on corporate social responsibility, to ensure that what we deliver enables our clients and members of society to … German or Spanish. More reasons to apply: 25 days of Annual leave + an option to purchase more through our Flexible Benefits. Flex benefits system an exciting opportunity to choose your own benefits. Retail discounts. Pension - matching contribution up to 10%. Private Medical Scheme. Life Assurance. Enrolment in more »
visually verify the state of managed devices such as servers and network devices Desktop Support including special project activities as they arise Asset Management & Stock Management Managing the lifecycle of loan user equipment Working directly alongside the client … managing own workload whilst liaising with other teams or vendors to resolution Act as a central point of contact for the customer Software and system fault diagnosis, analysis and fix Take responsibility for stock used and follow the correct procedures regarding stock management Proactively keeping the customer …/MCSA/MCPs) Accredited in relevant manufacturers hardware qualification (HP)! Basic Network Knowledge (Patching, tracing switch information etc.) Service Now Ticketing System Experience more »
you will be responsible for effectively planning and coordinating the Companys work through communication with internal and external customers - as well as the management of the business and client database systems. Key Responsibilities You will take ownership of the workstreams, coordinating the work from receipt, through to job … provide customer service to both internal and external customers via telephone and webchat You will maintain timely and accurate input and uploading of information into the works managementsystems, ensuring that all issues are recorded and escalated You will ensure that all the client and operational … Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - https:/ more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Shortlist Recruitment
You'll design and implement end-to-end data architecture solutions, from data models to warehouses, ensuring accuracy, security, and accessibility. Enterprise Data Management: Establish frameworks to track and manage data assets and their usage across the business. Ensure our data architecture is always aligned with our strategic … ensuring security by implementing access restrictions, encryption, and privacy measures, while also ensuring full compliance with regulations and industry standards. Optimising Data Infrastructure: Monitor system health, define KPIs, and identify and solve bottlenecks to enhance data infrastructure agility. Collaboration: Work closely with stakeholders such as business analysts, data engineers … Experience & Expertise: Minimum 5 years of experience in data architecture, data modelling, or database design. Degree in a relevant field like Data Science, Information Technology, or Computer Science. Strong knowledge of SQL, NoSQL, big data technologies, and cloud storage solutions. Proficiency in formal architecture design methods such as more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Ad Warrior
The Role This technical specialist role of Business Intelligence Support Officer, offers you the chance to gain significant experience and responsibility in the ManagementInformation Services department within a busy customer focused data and funding team. There is a fantastic opportunity to support and develop further … the organisation. You will be responsible for the Helpdesk to ensure that assigned jobs are swiftly and satisfactorily resolved and will also involve troubleshooting system and network problems and diagnosing and solving hardware or software faults in relation to their data management systems. They recognise that this more »
Employment Type: Permanent, Part Time, Work From Home