Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
and in turn develop your technical skills by supporting some challenging and interesting products and technologies. Key Responsibilities: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Incident and Queue Management- Implementing first time fixes and resolving technical issues at a 3rd line support level- Providing first point contact support … to our users and maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Liaising with colleagues and stakeholders to ensure that services are being delivered effectively and efficiently Job Requirements: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Providing first point contact support … to our users and maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Exceptional customer service skills- Active Directory/Microsoft Entra ID- MicrosoftOffice 365 Administration Desirable Skills & Experience - MicrosoftOffice 365 Administration- Windows Server 2016-2022 Administration- Microsoft SQL Server Administration (Database support, maintenance More ❯
Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT. Based in the heart of Manchester City Centre, the company are in some of the … computing. Hands on experience in general computing and IT services. Previous experience in a customer facing role. General understanding of PCs, servers, email, telephony, and Backup. Experience with Windows, MicrosoftOffice, Microsoft Teams and Microsoft 365. Good technical knowledge. Excellent customer service and communication skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A More ❯
Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: 25,000- 30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of MicrosoftOffice 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in MicrosoftOfficeMore ❯
Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of MicrosoftOffice 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in MicrosoftOfficeMore ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Alethia Talent Limited
the perfect opportunity for you. Benefits of the Sales Development Representative Role £30,000£35,000 base + uncapped commission Hybrid working model (3 days in the Manchester office) Clear progression path into Account Management or Business Development Opportunity to work with leading IT vendors and a fast-growing MSP Support from a collaborative, high-performance sales environment … Demonstrable experience leading or mentoring a sales team including KPI management, motivation, and performance improvement Confident communicator with strong written, verbal, and interpersonal skills Experience using Salesforce CRM and MicrosoftOffice Suite Commercially driven with the ability to research markets, understand customer pain points, and align solutions to business needs Ambition to progress into Account Management or … Demonstrable experience leading or mentoring a sales team including KPI management, motivation, and performance improvement Confident communicator with strong written, verbal, and interpersonal skills Experience using Salesforce CRM and MicrosoftOffice Suite Commercially driven with the ability to research markets, understand customer pain points, and align solutions to business needs Ambition to progress into Account Management or More ❯
and ensure the IT asset register is accurate. Install, configure, and maintain hardware including laptops, desktops, VoIP systems and RAM. Set up and configure software applications and accounts, including Microsoft 365, MicrosoftOffice Suite, RingCentral, and SharePoint. Work with both wired and wireless network devices, setting up connections and developing a strong understanding of network operations. More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location : Buttershaw/Hybrid Working (1-2 days office a week Bradford). Work type: Permanent. 37 hours per week, Monday Friday. We have an exciting opportunity for three Master Data Analysts to join the Finance team at … for master data processes, particularly when system changes are implemented. Working with process SMEs to agree the data types required to address specific business challenges. Strong demonstrable skills with MicrosoftOffice Suite/Office 365. Able to work under pressure and deliver to deadlines. Excellent verbal and written communication skills with the tenacity to independently More ❯
unique energy needs are met with precision. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program … commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in MicrosoftOffice (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with … environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MSOffice skills, particularly Excel, Word, and PowerPoint. More ❯
Management Systems (BEMS) IT solutions, including Networks, hosting infrastructure and integration. Degree, or equivalent experience in an IT related discipline or Project Management Qualification Stakeholder management experience Experience with MicrosoftOffice applications and Microsoft Project Experience of Budget Management Desirable Experience of IT Software Development Projects and/or Organisational Change Projects Experience of OT (Operational More ❯
Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum £30-£32k + Skill development & Caree
Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯
Batley, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Pro-Connexions Ltd
Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯
Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum £30-£32k + Skill development & Caree
IT support levels. Job Requirements: Relevant 2nd Line/Desktop support experience within medium or large businesses. Excellent telephone manner and face-to-face communication skills. Strong knowledge of Microsoft-based operating systems, focusing on Windows desktop technologies (Windows 10/11). Experience with asset and software management. Experience in a multi-domain environment. Proficiency in using and … troubleshooting MicrosoftOffice, including Word, Excel, and PowerPoint. Knowledge of Office 365, Identity Manager, Mobile Device Management, and build deployment solutions. Experience troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation). Understanding of PC hardware setup and configuration. Basic understanding of network concepts. Excellent interpersonal skills, with the ability to inspire user More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Picture More
and progression opportunities? In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including MicrosoftOffice 365, Windows 11, and specialist legal applications. Based in their Liverpool office (with the flexibility to work from home 1 day per week), you … day WFH per week) Exposure to varied technologies and IT projects Your experience: 2+ years’ experience within an IT Service Desk or Deskside support role Experience supporting Office 365, Active Directory, Windows 11, and MS Exchange Knowledge of hardware support (laptops, monitors, mobile devices) Experience in a legal or professional services environment If this sounds of interest, hit More ❯
Gateshead, England, United Kingdom Hybrid / WFH Options
C&C Group
Business Analyst Location: Hybrid working - Gateshead, Tyne and Wear (Expectation is to be in the office for 2 days per week Hours: Full Time 37.5 hours per week Salary: £45,000 - £55,000pa depending on experience Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy and water company throughout Great … and templates in line with industry standards. More about you: Must have: Demonstrable experience of capturing and documenting customer requirements, creating detailed, clear, unambiguous, and complete software specifications. Excellent MicrosoftOffice skills, particularly Visio, Excel, Word and PowerPoint. Experience of using Microsoft Azure DevOps to capture requirements. Experience writing user stories and acceptance criteria in Agile More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
C&C Group
Business Analyst Location: Hybrid working - Gateshead, Tyne and Wear (Expectation is to be in the office for 2 days per week Hours: Full Time 37.5 hours per week Salary: £45,000 - £55,000pa depending on experience Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy and water company throughout Great … and templates in line with industry standards. More about you: Must have: Demonstrable experience of capturing and documenting customer requirements, creating detailed, clear, unambiguous, and complete software specifications. Excellent MicrosoftOffice skills, particularly Visio, Excel, Word and PowerPoint. Experience of using Microsoft Azure DevOps to capture requirements. Experience writing user stories and acceptance criteria in Agile More ❯
planning, and financial oversight. Direct and motivate project teams, co-ordinate resources, and lead key workshops (scoping, kick-off, and review meetings). Produce and maintain project plans in Microsoft Project, along with weekly status reports. Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams. Support customers in preparing for … skills, with the ability to present confidently and lead customer workshops. PRINCE2 Practitioner qualification. Strong commercial awareness and ability to manage expectations in an IT project environment. Proficiency in MicrosoftOffice suite, including Word, Excel, PowerPoint, and Microsoft Project. Full UK driving licence and ability to travel as required. We Want You to Bring Your Whole More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
Support Engineer Location: Newcastle Salary: £28,000 - £32,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy, professional services … person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Active Directory, MicrosoftOffice 365, Entra, Citrix, VMware, vSphere Documenting incidents and resolutions clearly and accurately. Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands More ❯
Office, hybrid working with regular national and regional travel as required. Main duties of the job Deliver engaging in-person and online training on digital tools, including Microsoft 365, EPR systems (e.g., Tableau, SystmOne), e-rostering, and digital communication platforms. Build digital skills and confidence across all staff groups, ensuring inclusivity and accessibility. Design and produce learner … field. Professional teaching/training qualification. Leadership/management qualification or willingness to work towards. Strong understanding of adult learning theory, training needs analysis, and evaluation frameworks. Proficiency in Microsoft 365, Learning Management Systems (LMS), and training software. Ability to troubleshoot technical issues during training and support. Proven experience in designing and delivering high-quality learning programmes for diverse … facilitation, and interpersonal skills. Knowledge of equality, diversity, and inclusion principles in learning design. Ability to work independently with excellent planning, prioritisation, and organisational skills. Advanced IT proficiency, including MicrosoftOffice, Canva, and/or Articulate Rise. Desirable Project management or coaching qualification. Experience leading multiple projects/workstreams. Ability to develop business cases and improvement plans. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
work in collaborative, multi-disciplinary environments Ability to adapt to rapidly changing circumstances and to think creatively to solve client issues Degree qualified or equivalent experience Excellent ability in MicrosoftOffice, particularly in Powerpoint and Excel Knowledge of business design and business architecture practices or cost transformation Knowledge of both digital transformation and Local Government Reform Experience … ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences More ❯
Tattenhall, Chester, Cheshire, England, United Kingdom
QA
to-day tasks and project work Handling inbound customer calls, providing first-line technical support Troubleshooting technical issues, escalating when necessary and ensuring timely resolution Desirable Skills Experience with MicrosoftOffice, especially Excel Familiarity with Windows and Linux operating systems Experience in building and repairing computer hardware and peripherals Strong communication skills Attention to detail Organisation and … an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: This is an office-based role, working Monday to Friday, 9am to 5pm. Benefits: Free onsite parking Office staff sometimes finish early on Fridays Auto-enrolment pension scheme for employees aged More ❯
Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
and enthusiastic Previous experience in an IT support capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and MicrosoftOffice applications along with peripherals Supporting and configuring server solutions including Windows, Exchange and virtualisation e.g. VM Ware Active Directory, DNS, DHCP and Group Policy Back up … solutions and principles Preventative maintenance on PCs, networks and servers Office 365 Network devices such as wireless routers and firewalls Excellent progression is available for the right candidates. More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Beaverbrooks
highest quality standards. You will collaborate with various stakeholders, including development teams and technology business partners, to facilitate smooth change implementations and maintain operational excellence. This is an office-based role, with the occasional opportunity to work from home. Main Responsibilities Assess, document, and manage change requests related to technology systems and applications. Conduct risk and impact analyses … family & friends Wellbeing scheme Employee & family support & counselling in partnership with the Retail Trust A variety of different schemes to help you support charities close to your heart Office profit share bonus The Ideal Candidate ESSENTIAL SKILLS Ability to demonstrate the values and behaviours of the Beaverbrooks Way - The Beaverbrooks Way Proven experience in change management and quality … change requests and executing quality assurance processes. Strong knowledge of software testing methodologies, tools, and processes. Familiarity with change management frameworks (e.g., ITIL) and project management practices. Proficiency in MicrosoftOffice Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills, with the More ❯
on Service Desk operations What We’re Looking For • Experience in a Customer Service, Helpdesk, or Service Desk role • Strong understanding of IT systems and troubleshooting techniques • Familiarity with MicrosoftOffice and IT Service Management (ITSM) tools • Knowledge of Cisco networking equipment • Understanding of ITIL frameworks • Excellent communication skills in English (written and verbal) • Strong organisational skills More ❯