for overseeing the delivery of professional services to customers overseeing the field service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per … week working from our office in Congleton. Job Responsibilities: Customer Relationship Management: Serve as the main point of contact between the company and back-to-base customers for service-related matters. Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as a trusted advisor, understanding … customer needs and ensuring services are delivered to meet those needs. Service Delivery Management: Oversee the delivery of professional services, ensuring that all projects are completed on time as scheduled, within scope, and within budget. Monitor the quality of service provided, ensuring high standards are met. Manage multiple projects More ❯
functionalities. 2. Development of Core Features Build key marketplace features such as: User authentication and authorization. Service listings (adding, editing, searching, filtering, etc.). Ordermanagement (placing, tracking, completing orders). Payment gateways (integrating secure payment systems like PayPal, Stripe, etc.). Messaging system (real-time chat between … and sellers). Review and rating system. Develop APIs to connect the backend to the front-end and mobile applications. 3. Database Design and Management Design efficient, normalized database schemas to handle: User data. Service listings. Transactions and order history. Reviews and messages. Optimize database queries for performance. … new Laravel features and PHP advancements. Critical Skills (must have). PHP8+ and the Laravel framework. MySQL. Proficiency in Laravel Solid understanding of server management (e.g., Linux, Docker, Nginx/Apache). Knowledge of Agile/Scrum methodologies. Outcome of the Role A smooth and secure platform experience for More ❯
Subject Matter Expert (SME) in your domain, you will be a key team member responsible for the operation and integration of specific eCommerce or OrderManagement capabilities, including technical ownership of the domain and third-party SaaS integrations. You will collaborate proactively with other teams and third-party More ❯
domain, you will be one of the key team members upholding the big picture focus of 'how' a specific product domain providing eCommerce or OrderManagement capabilities will function. This will include technical ownership of the domain and the relevant 3rd party SaaS integrations. With all our Digital More ❯
be open to recent graduates who would like to explore a career within our very unique market sector. Collaboration with the sales department in order to provide technical solutions for incoming enquires Creating general assembly and detailed fabrication drawings using SolidWorks Preparing bills of materials for manufacturing using the More ❯
such as Java, C++, or C# including object-oriented design - Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations PREFERRED QUALIFICATIONS - Bachelor's degree in computer science or equivalent - Experience contributing to the architecture and design (architecture, design More ❯
Programming with Rockwell Studio5000, RSLogix5000 Programming in RLL, SFC, and ST languages HMI Programming with Rockwell FTView, Inductive Automation Ignition, or others SQL database management Additional Preferences: Experience with Sortation systems. Benefits: 401(k) with match and prompt enrollment Comprehensive medical, dental, and vision coverage Generous paid time off More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Coburg Banks Limited
admin tools, infrastructure and cyber security-while directly enabling performance in ecommerce, operations, and marketing. You will also lead the rebuild of the internal ordermanagement and admin system, replacing a monolithic Laravel setup with a scalable, well-architected alternative. You will manage both a UK and Indian More ❯
the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high customer satisfaction. You will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities … day activities of the Tech Support team, including Level 2 support, to ensure efficient resolution of customer cases. * Act as a point of escalation. * Order Processing: Manage and track orders through the entire provisioning lifecycle, ensuring deadlines are met. * Project Management: Develop project timelines and ensure milestones are … collaborate with the support team to resolve customer issues efficiently. * Process Improvement: Identify opportunities to streamline provisioning processes and implement best practices. Work with management to develop strategies for improving departmental performance. Skills & Knowledge * Leadership: Strong ability to motivate and guide a team. * Project Management: Excellent skills in More ❯
the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high customer satisfaction. You will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities … day activities of the Tech Support team, including Level 2 support, to ensure efficient resolution of customer cases. * Act as a point of escalation. * Order Processing: Manage and track orders through the entire provisioning lifecycle, ensuring deadlines are met. * Project Management: Develop project timelines and ensure milestones are … collaborate with the support team to resolve customer issues efficiently. * Process Improvement: Identify opportunities to streamline provisioning processes and implement best practices. Work with management to develop strategies for improving departmental performance. Skills & Knowledge * Leadership: Strong ability to motivate and guide a team. * Project Management: Excellent skills in More ❯
warrington, cheshire, north west england, united kingdom
Reed Technology
the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high customer satisfaction. You will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities … day activities of the Tech Support team, including Level 2 support, to ensure efficient resolution of customer cases. * Act as a point of escalation. * Order Processing: Manage and track orders through the entire provisioning lifecycle, ensuring deadlines are met. * Project Management: Develop project timelines and ensure milestones are … collaborate with the support team to resolve customer issues efficiently. * Process Improvement: Identify opportunities to streamline provisioning processes and implement best practices. Work with management to develop strategies for improving departmental performance. Skills & Knowledge * Leadership: Strong ability to motivate and guide a team. * Project Management: Excellent skills in More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Mandata Limited
This role will be responsible for ensuring the success of multiple assigned accounts. Mandata provides integrated transport management software solutions to road transport businesses operating throughout the UK and Ireland. Haulage operators of all sizes use our suite of products to manage their operations from orders to invoice. Our … into Salesforce. The Customer Success Manager is a champion for their accounts into Mandata. This may include taking lead roles in major incidents, problem management, change and release management. The CSM role provides focus for production systems and is not intended to duplicate any project functions that will remain … quarterly/annual contract renewals and whether they are invoiced on time and cash collection is maximised. Responsible for effective cost control and time management in the performance of the duties. Any other ad hoc duties that may be assigned from time to time. Knowledge and expertise that matter More ❯
Builds/implementations Amending existing contracts to reflect upgrades, site moves, contract changes, and cancellations.. Collaborating closely with internal stakeholders, providing regular and accurate management information. Driving customer satisfaction by managing expectations and keeping them informed about their orders, updates, and potential setbacks. What will you bring to the … table? The company is seeking an individual with: Proven experience in a Delivery Coordinator/Order Analyst or similar role, working with Fibre (FFPT, FTTC, Dark Fibre etc) MSP, ISP, service provider experience highly desirable Experience in managing third-party suppliers and ensuring accountability within the supply chain. Excellent More ❯
reports. Partner with Finance, Operations, and IT to identify process improvements and translate business needs into technical solutions. Manage NetSuite upgrades, testing, and release management to minimize disruption. Monitor system performance and troubleshoot issues. Liaise with external consultants or support vendors when needed. Train internal users and develop clear … of NetSuite administration experience, ideally in a DTC e-commerce or retail business. Strong understanding of NetSuite modules such as Financials, Inventory, CRM, and Order Management. Proficiency in saved searches, dashboards, and reporting. Experience with SuiteScript, SuiteFlow, and SuiteTalk APIs (a plus). Great at problem-solving, with a More ❯
We are recruiting for a Senior Administrator to join the Student Services Operations team to support the work of the Inclusion and Disability Service , which provides advice and support to students requiring additional assistance to succeed in their studies. About More ❯
Our client is an established organisation recruiting for a dedicated and experienced Technical Sales Support Administartor to join their team based in Leeds. Your role will focus on delivering exceptional customer service, offering technical support and knowledge to a wide More ❯