19 of 19 Permanent Performance Improvement Jobs in the North of England

teams play a key role in helping them get value, stay engaged, and continue their partnership with us. We’re now looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome … conversations, build confidence, and turn the right behaviours into everyday habits. You’ll work closely with managers, leaders, and Learning & Development to help make performance improvement practical, clear, and consistent. Why This Role Matters Great Customer Success is about more than answering queries or closing tickets. ...

offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Asset‐intensive organisations are under increasing pressure to improve the performance of their operational technology and asset systems, driven by rising customer and regulatory expectations and the growing complexity of digitally enabled infrastructure. Many … helps clients navigate this challenge by strengthening their asset‐management capabilities, modernising lifecycle approaches, and delivering measurable improvements across cost, risk and service performance, creating exciting, varied work for consultants at the intersection of OT, asset management and transformation. About the role We are looking for exceptional Consultants ...

Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. The Continuous Improvement and Organisational Learning Lead plays a vital role in embedding a culture of continuous improvement and operational excellence across … ensure that a board range of organisational and operational lessons are captured, shared, and embedded effectively. Your work will directly contribute to improving safety, performance, and reliability across GBE-N's nuclear programmes. Please note, Warrington will be the primary base location; however, due to the nature ...

will play a vital role within Diffusion Process Engineering technologies as a Senior Staff Engineer. In this role you will lead key continuous improvement projects as well as managing any escalated sustainment issues. This a great chance to develop your own skillset within Semiconductor Engineering by joining a highly … sputtering, passivation, evaporation and Rapid thermal processing. You will spend most of your time leading key projects with a focus on wafer output, yield improvement, cost reduction and overall process capability. You will ensure new and existing processes are robust, capable and fully risk assessed continually reviewing and rescoring ...

volume is handled by third‐party vendors aligned by language and market, with in‐house L2 teams owning complex queries, escalations, and performance management across markets. In this role you'll be involved in these key areas: Managing channel, queue and team leader/agent performance across … house teams in Manchester, UK and Milan, Italy. Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance. Helping define new metrics, targets and best practices to drive improvements in Merchant experience (e.g. first touch resolution) Present market performance ...

targets, that are critical to our production operations. Working within a fast-paced, high-technology manufacturing environment, you will develop sourcing strategies, manage supplier performance and ensure security of supply while supporting Pragmatic's continued growth. We are looking for candidates with demonstrable Procurement experience gained within the manufacturing … suppliers, driving collaboration, innovation and continuous improvement. Lead commercial negotiations covering pricing, contracts, service levels and long-term supply agreements. Measure and manage supplier performance through appropriate KPIs, supporting supplier development and performance improvement initiatives. Work collaboratively with suppliers to improve quality, delivery performance, sustainability ...

Street, Liverpool Closing Date: 05/10/2026 Job Category: Data and Analytics Region/Division: Liverpool Business Unit: Job Introduction Job title: Performance and Intelligence Manager - Children and Young People’s Services A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people … supportive and ambitious organisation who are striving for excellence, we’d love to hear from you! The role: In this newly created role within Performance and Systems within Children and Young People’s Services, you will be responsible for the following: Lead on the development of analysis and analytical ...

semantic models, datasets and reporting solutions using Power BI, paginated reports and Databricks, applying agreed team standards and development practices. Support report and dataset performance improvement by reviewing data models, DAX calculations, queries and refresh approaches, escalating more complex optimisation needs where required. Apply data validation, reconciliation … sources, logic, refresh schedules, access requirements and support considerations. Follow team standards for modelling conventions, naming, testing, deployment and version control, contributing suggestions for improvement where appropriate. Support the rationalisation and redevelopment of legacy reporting solutions as part of their migration onto modern platforms. Communicate analytics outputs, assumptions, risks ...

sector seeking an experienced Business Transformation Manager to lead and coordinate a portfolio of strategic change initiatives focused on operational efficiency, cost optimisation, productivity improvement, and sustainable business performance. This highly visible role sits at the heart of the organisation's transformation agenda, working with senior leaders across multiple … executive stakeholders. Ensure changes are successfully embedded, adopted and transitioned into business-as-usual operations. Support the development of future transformation opportunities and continuous improvement initiatives. About You You will bring a strong background in business transformation, operational improvement, programme delivery or organisational change, with a proven ability ...

IRIS Software Group is seeking a Performance Lead to coach Customer Success and Renewals teams, shifting from reactive ticket handling to proactive, outcome-led conversations. You’ll work closely with managers and Learning & Development to make performance improvement practical and consistent. This hands-on role focuses ...

identifying new opportunities for innovation or cost optimisation, you will ensure the organisation remains ahead of industry trends. Your role also includes driving continuous improvement initiatives within supplier management processes while maintaining strict compliance with legislative requirements. Success in this position means consistently delivering savings, enhancing operational resilience through … processes to secure high-quality suppliers through robust selection criteria and commercial negotiation techniques. Monitor supply markets to identify new suppliers and products; benchmark performance to ensure ongoing value realisation from technology investments. Promote continuous performance improvement with suppliers and internally so that Procurement & Contracts is recognised ...

detection techniques and industry-leading technology. Working independently in the field, you will play a key role in helping reduce water loss, improve network performance and deliver excellent service standards. Key Responsibilities Carry out proactive leakage detection activities on live water networks Use acoustic leak detection equipment and specialist … Accurately record survey findings using handheld devices and reporting systems Liaise with repair teams to ensure leaks are repaired efficiently Support network investigations and performance improvement activities Maintain company equipment and vehicles to a high standard Ensure all work is completed safely and in line with company procedures ...

detection techniques and industry-leading technology. Working independently in the field, you will play a key role in helping reduce water loss, improve network performance and deliver excellent service standards. Key Responsibilities Carry out proactive leakage detection activities on live water networks Use acoustic leak detection equipment and specialist … Accurately record survey findings using handheld devices and reporting systems Liaise with repair teams to ensure leaks are repaired efficiently Support network investigations and performance improvement activities Maintain company equipment and vehicles to a high standard Ensure all work is completed safely and in line with company procedures ...

networks sector, which may include all or some of: Corporate strategy, business planning and regulatory advisory services. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer, cyber and workforce. Design ...

sector, which may include all or some of: Corporate strategy, business planning and regulatory advisory services. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce. Design and deployment ...

house development, maintenance, and optimisation of applications supporting key supply chain and procurement activities, alongside leading the delivery of management reporting and performance insights against internal KPIs. The role combines technical support and development of applications for the Procurement and Supply Chain teams, and data analytics and reporting … enable effective decision-making and continuous performance improvement. Your key responsibilities are Lead the design, development, and enhancement of in-house applications supporting procurement and supply chain processes (e.g. sourcing, inventory, supplier performance, contract management). Act as product owner for internally developed tools, prioritising features aligned ...

excellent data storytelling. About the role As a Data & Insight Partner, you will work closely with senior stakeholders to understand business priorities, diagnose performance opportunities and provide clear, evidence-based recommendations. You will use data, analytics and scenario modelling to support better decision-making, improve operational and commercial performance … stakeholder requirements. Using Power BI to create compelling, high-quality visualisations and self-service reporting products. Diagnosing business issues through root cause analysis, performance investigation and structured analytical thinking. Developing scenario models, forecasts and expected outcomes to support strategic and operational decisions. Translating complex data into clear, actionable recommendations ...

determining resource requirements and building contingency where necessary. Motivating, training and developing a specialist team in Primary Care Services that deliver change and service improvement in a challenging environment. Deputising for Director of Primary Care Services at relevant Boards/meetings. Personal Qualities, Knowledge and Skills Significant knowledge … services Matrix management skills/managing across functional/organisational boundaries, including leading a team. Experience of transformational change management bringing about sustained performance improvement.. Leading and managing client/customer focused improvement programmes. Leading and managing significant organisation/functional change programme. Delivery of services ...

Observability Engineer Location:Liverpool Salary: Competitive Are you an experienced Observability Engineer looking to play a pivotal role in enhancing service performance, resilience and operational excellence across a complex technology estate? We're working with a large-scale organisation undergoing significant technology transformation and investment, seeking an Observability Engineer … insights. Support incident, problem and major incident processes through effective monitoring and analysis. Establish observability standards and best practices across technology teams. Drive continuous improvement through trend analysis and service performance data. Support service transitions, ensuring observability is embedded from day one. Act as the subject matter expert ...