Newcastle upon Tyne, United Kingdom Hybrid/Remote Options
NHS Business Services Authority
is an exciting opportunity to play a key role in supporting IT services for the NHS Business Services Authority (NHSBSA) and our customers. We are expanding our IT Service Management team and are looking for motivated individuals to join us. We are recruiting an experienced ITIL Change Manager to take ownership of the lifecycle of IT changes within our … organisation. Do you have experience in Change Management with strong knowledge of ITIL practices. Based in either Newcastle or Blackpool, you'll ensure all changes follow standard methods and procedures, enabling efficient and timely implementation while minimising disruption to NHSBSA services. You will work collaboratively to engage and influence internal and external stakeholders to support successful change delivery. Focused … data-driven continuous improvement, you will identify trends, refine processes and reduce change-related incidents. The role also includes participation in the daytime and out-of-hours Major Incident Management (MIM) rota. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed More ❯
We are currently recruiting for a Data Manager on a permanent basis to be responsible for leading the Performance team in managing the performance cycle at both strategic and departmental levels. This will include: Development and implementation of appropriate performance monitoring and reporting systems. Provide advice to senior leaders using intelligent analysis and research to provide assurance … Manage the performance team (data analysts) Develop and implement outcome focused performancemanagement framework The ideal candidate will have the following skills and experience: Strong performancemanagement and data analysis/reporting skills Designing performancemanagement frameworks Data transformation Strong in the use of PowerBI Working with complex data Ideally a date orientated More ❯
Middlesborough, Middlesbrough, North Yorkshire, United Kingdom
4M Recruitment
We are currently recruiting for a Data Manager on a permanent basis to be responsible for leading the Performance team in managing the performance cycle at both strategic and departmental levels. This will include: Development and implementation of appropriate performance monitoring and reporting systems. Provide advice to senior leaders using intelligent analysis and research to provide assurance … Manage the performance team (data analysts) Develop and implement outcome focused performancemanagement framework The ideal candidate will have the following skills and experience: Strong performancemanagement and data analysis/reporting skills Designing performancemanagement frameworks Data transformation Strong in the use of PowerBI Working with complex data Ideally a date orientated More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Reed
inclusive culture. They are looking for innovative & proactive team players who are not afraid to get stuck in. Day to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configuration management database for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS … service or asset is involved Contract Management for a subset of Digital Services contracts - supplier review meetings, performancemanagement and contract renewals Performing local digital activities requiring low level technical competence Software Licencing management, evaluations, and renewal Desktop Management Procurement of technical equipment from suppliers Project management of technical procurement projects General office management and support Behavioural Skills and Qualities: Service Management: Good at managing services and delivering them to customers. Positive Attitude: Always ready to get things done. Self-Awareness: Understands themselves well and interacts effectively with others. Clear Communication: Confidently communicates with people at all levels. IT Competence: Has a good understanding of technical stuff. Prioritization: Can handle complex tasks More ❯
through our comprehensive suite of cloud-native solutions. With over 100,000 customers across 135 countries, we deliver mission-critical software spanning accountancy and finance, HR and payroll, education management, and business operations. Our impact reaches deep into communities: over 4 million UK families connect with their children’s schools through our education apps, nearly 5 million employees globally … team, comprehensive learning opportunities, and a vibrant technical community committed to creating exceptional solutions that make a real difference in how our customers operate and succeed. Main Responsibilities : Delivery Management (40%) Ensure projects are scoped, prioritised, and delivered on time with clear alignment to business goals and quarterly OKRs Drive predictability, velocity, and quality through effective agile practices and … Provide strategic technical leadership through architectural guidance and critical technical decisions, with selective hands-on contributions Define technical decisions and maintain system health through architectural oversight and technical debt management Establish and drive comprehensive quality culture including TDD/BDD practices, testing standards, automated quality gates, and team code review excellence Define team security standards ensure team compliance governance More ❯
Job summary We are looking to recruit a full-time Deputy Practice Manager to work as a key member of the Management Team, providing support to the Practice Manager. The ideal candidate should have a passion for the job, good people skills, a good grasp of IT and common software. If you are a self-motivated, disciplined individual, who … duties of the job The Deputy Practice Manager will support the Practice Manager in the day-to-day running of the GP Surgery, ensuring the smooth, efficient, and effective management of all aspects of the practices operations and help contribute to delivering excellent patient services. This role includes leading on delegated areas of responsibility, managing staff and systems, ensuring … Doctors, 2 GPA's, a Care Co-ordinator and 7 Care Navigators. You will instantly become a valued member of the team. Job description Job responsibilities Key Responsibilities Operational Management Assist in the day-to-day management of the practice, ensuring effective administration and smooth workflow. Oversee appointment systems, patient access, and reception operations to maximise efficiency. Support More ❯
Manchester, England, United Kingdom Hybrid/Remote Options
Version 1
Sales) Directors and wider Commercial function within Version 1. The Commercial FBP will play a critical role to support the Commercial Leadership in delivering their growth strategy and financial performance by providing financial insight, analysis, and strategic guidance. This role involves close collaboration with sales, marketing, finance and delivery teams to ensure revenue growth, profitability, KPI attainment and alignment … but also notably at the time of budgeting or long-term planning. Perform post decision making evaluation to assess whether decisions made are delivering the expected financial outcomes. Where performance deviates from expectations, identify root causes and recommend corrective actions. PerformanceManagement Review monthly commercial performance via key metrics, such as Revenue, Project GP, Project GP … Pipeline (NNQP), Book to Bill, and proactively provide insight and recommendations to Commercial to improve performance. Utilise Adaptive Planning & Power BI for these reviews. Participate in the monthly Growth & Performance Meetings (GPMs), sharing insights and recommendations on lagging and leading indicators. Operate with a "Challenger" mindset during these meetings to drive meaningful actions to improve performance. Maintain a log More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid/Remote Options
Version 1
Sales) Directors and wider Commercial function within Version 1. The Commercial FBP will play a critical role to support the Commercial Leadership in delivering their growth strategy and financial performance by providing financial insight, analysis, and strategic guidance. This role involves close collaboration with sales, marketing, finance and delivery teams to ensure revenue growth, profitability, KPI attainment and alignment … but also notably at the time of budgeting or long-term planning. Perform post decision making evaluation to assess whether decisions made are delivering the expected financial outcomes. Where performance deviates from expectations, identify root causes and recommend corrective actions. PerformanceManagement Review monthly commercial performance via key metrics, such as Revenue, Project GP, Project GP … Pipeline (NNQP), Book to Bill, and proactively provide insight and recommendations to Commercial to improve performance. Utilise Adaptive Planning & Power BI for these reviews. Participate in the monthly Growth & Performance Meetings (GPMs), sharing insights and recommendations on lagging and leading indicators. Operate with a "Challenger" mindset during these meetings to drive meaningful actions to improve performance. Maintain a log More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
Pharmacy2U
working environment for all. The Senior Project Manager plays a dual role, combining hands-on delivery of critical strategic projects with responsibility for embedding best practices across the project management function. This individual ensures the successful delivery of complex, cross-functional initiatives while mentoring and uplifting project delivery standards across the organisation. They are a key enabler of project … chair project working groups, steering groups, and governance forums. Manage budgets (as needed), resources, dependencies, and third-party suppliers to optimise delivery outcomes. Apply structured risk, issue, and change management, ensuring early escalation and mitigation. Track and report against KPIs, benefits, and delivery performance using portfolio dashboards. Ensure high-quality project documentation and audit-ready reporting (plans, risk … Define, maintain, and continuously improve project delivery frameworks, templates, tools, and methodologies (e.g., waterfall, agile, hybrid). Act as the subject matter expert and internal consultant for project management best practice. Support capability building across the PM community through coaching, mentoring, and knowledge sharing. Lead training, onboarding, and practice forums for new PMs or delivery professionals. Partner with the More ❯
of sales professionals to achieve revenue targets and deliver exceptional customer service. Working closely with senior stakeholders in our partner organisations to ensure mutual success Setting clear goals, growing performance, and driving continuous improvement in sales processes and outcomes. The role is based in our UK office in Leeds, and to suit our customers in the North American market … to meet and exceed individual and team sales targets with a One Team mentality. Pipeline & Forecasting: Oversee team pipeline activity, ensuring accurate forecasting and CRM data management. Customer Relationship Management: Working closely with senior stakeholders within our partner organisations. Support the team in building strong client relationships and resolving escalated issues effectively. PerformanceManagement: Set KPIs, monitor … performance, and conduct regular reviews to ensure accountability and development. Sales Strategy Execution: Implement sales strategies and campaigns in line with company objectives and market opportunities to strive for better. Collaboration: Work closely with marketing, product, and operations teams to align efforts and improve customer experience. Data drive approach: Utilise data to drive team performance, provide insight on More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom
Tria
Are you an experienced Workday Functional Consultant with experience of Talent & PerformanceManagement modules? Are you looking for an opportunity to spearhead the ongoing improvement of its use, along with other HCM modules, within a progressive end-user environment? If so, apply now for this new permanent role. This role could be based in either central London or … Sunderland and will require 3 days per week onsite in your base location. The Senior Functional Consultant for Workday Talent and Performance will be joining at a time of significant investment and transformation in the way that the organisation uses Workday. You'll be the SME for Workday Talent & Performance and will be key in driving its adoption … to other modules including Core HCM, Recruitment, Time and Absence, Comp and Advanced Comp etc. This strategic role is responsible for the delivery and continuous improvement of Talent and Performance processes within Workday, ensuring optimal configuration, security, and business process alignment. Although your core focus will be the Talent & Performance module, the Senior Workday Functional Consultant will support More ❯
operational leaders to plan resources, motivate your team, and drive continuous improvement across infrastructure operations. This is a hands-on managerial role - you'll be directly involved in mentoring, performancemanagement, and team coordination rather than doing the technical work yourself. Key responsibilities include: Leading, motivating, and developing a team of Infrastructure Engineers to meet delivery and performance goals Conducting regular one-to-one meetings and managing performance effectively Overseeing staff resourcing and planning in line with project demand Supporting training and professional development for all team members What We're Looking For Essential: Strong leadership and people management skills Experience managing or mentoring technical teams Excellent communication and relationship-building abilities Resilience and a … service-focused mindset A passion for driving efficiency, innovation, and continuous improvement Desirable: Prior experience in team leadership or resource management Flexible and adaptable approach to changing priorities More ❯
Cheshire, England, United Kingdom Hybrid/Remote Options
Adecco
operational leaders to plan resources, motivate your team, and drive continuous improvement across infrastructure operations. This is a hands-on managerial role - you'll be directly involved in mentoring, performancemanagement, and team coordination rather than doing the technical work yourself. Key responsibilities include: Leading, motivating, and developing a team of Infrastructure Engineers to meet delivery and performance goals Conducting regular one-to-one meetings and managing performance effectively Overseeing staff resourcing and planning in line with project demand Supporting training and professional development for all team members What We're Looking For Essential: Strong leadership and people management skills Experience managing or mentoring technical teams Excellent communication and relationship-building abilities Resilience and a … service-focused mindset A passion for driving efficiency, innovation, and continuous improvement Desirable: Prior experience in team leadership or resource management Flexible and adaptable approach to changing priorities More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Akkodis
and looking for an analyst who can help make their systems smarter, smoother, and more joined-up across the business. You'll support and enhance a broad Oracle Enterprise PerformanceManagement environment (PBCS, FCCS, ARC, PCM, and Narrative Reporting), helping to identify where processes can be automated, integrations tightened, and reporting improved. It's a role for someone … detail, analysing what's working, spotting inefficiencies, and helping drive real change. Key Responsibilities: Support and maintain Oracle EPM Cloud applications (PBCS, FCCS, ARC, PCM, Narrative Reporting) Monitor system performance and resolve user issues across global business units Work with finance and IT teams to improve data flows and reporting accuracy Run regular health checks and recommend opportunities for More ❯
Warrington, Cheshire, United Kingdom, Great Sankey Hybrid/Remote Options
Talos
mid-sized company in the UK, and the number 1 ‘Great Place to Work’ Mid-tech company in Europe. This year we were excited to welcome Appraisd, and their performancemanagement software products to the Talos360 family, and we have exciting plans for 2026 and beyond. Talos360 is a company like no other, and we are extremely proud … Security, Governance, Risk and Compliance Manager to join our team. Our new Security, Governance, Risk and Compliance Manager would be responsible for ensuring effective frameworks, policies, governance, and risk management are in place to protect the integrity and confidentiality of information within our award-winning cloud-based software. The role is key to developing and maintaining internal control framework … control mechanisms, security initiatives and governance processes to pragmatically reduce risk. -Developing, managing and reviewing the risk and security metrics and governance frameworks, standard operating procedures and other quality management documents -Conducting and hosting internal and external audits to ensure compliance is adhered to -Review the Talos360 processes to ensure they add value and contribute to mitigating risks -Overall More ❯
We are currently looking for a Operations and Performance manager to work for our leading life and pensions organisation. You should have proven experience across Capacity Planning, Operational reporting, performancemanagement and insight, MI and operating models The successful candidate will have proven experience of both Back Office and telephony environments, ideally in a financial services environment More ❯
operations, virtualization, and data centre services). Customer Alignment: Act as the primary platform subject matter expert and escalation point for the customer's IT leadership and stakeholders. Governance & Performance: Monitor, report, and improve performance against SLAs, KPIs, and contractual obligations for platform services. Architecture & Roadmap: Collaborate with enterprise and solution architects to evolve the customer's infrastructure … and cloud roadmap, ensuring alignment with business objectives and modernization initiatives. Vendor & Partner Management: Manage relationships with key infrastructure and cloud service providers (e.g., Microsoft, AWS, VMware, hardware vendors), including license, support, and performance management. Incident & Problem Management: Oversee critical incidents, root cause analysis, and service restoration activities, ensuring timely communication and resolution. Change & Release Oversight: Provide … technical validation and risk assessment for infrastructure and platform changes. Continuous Improvement: Drive automation, standardization, and optimization initiatives to improve reliability, performance, and cost efficiency. Team Leadership: Provide guidance to engineers and specialists within the platform team, ensuring technical excellence and professional development. Requirements Customer Partnership: Demonstrates a strong service ownership mindset, focused on customer outcomes and satisfaction. Leadership More ❯
business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience, and a track record of managing IT within an SME environment. Key Responsibilities ERP Implementation & Management Lead or support the implementation, optimisation, and ongoing management of ERP system Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs. … IT and technology roadmap aligned to business objectives. Assess business needs and translate them into actionable IT strategies. Drive continuous improvement across systems, processes, and security. Team Leadership & People Management Line manage the IT Support team, providing coaching, training, and performance management. Set clear objectives and create a high-performing service-focused culture. Oversee prioritisation and resolution of … support tickets and escalations. Infrastructure & Systems Management Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation. Manage hardware, software, networks, backups, and disaster recovery procedures. Ensure system performance, reliability, and scalability across all sites. Cybersecurity & Compliance Lead cybersecurity initiatives, risk assessments, and mitigation plans. Ensure compliance with data protection More ❯
business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience, and a track record of managing IT within an SME environment. Key Responsibilities ERP Implementation & Management Lead or support the implementation, optimisation, and ongoing management of ERP system Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs. … IT and technology roadmap aligned to business objectives. Assess business needs and translate them into actionable IT strategies. Drive continuous improvement across systems, processes, and security. Team Leadership & People Management Line manage the IT Support team, providing coaching, training, and performance management. Set clear objectives and create a high-performing service-focused culture. Oversee prioritisation and resolution of … support tickets and escalations. Infrastructure & Systems Management Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation. Manage hardware, software, networks, backups, and disaster recovery procedures. Ensure system performance, reliability, and scalability across all sites. Cybersecurity & Compliance Lead cybersecurity initiatives, risk assessments, and mitigation plans. Ensure compliance with data protection More ❯
Operational Planning & Performance Manager Are you passionate about turning data into actionable insights that drive strategic decisions? Do you thrive in a role where innovation meets operational excellence? If so, this is an exciting opportunity for you! About the Role As the Operational Planning & Performance Manager, you'll be at the heart of shaping how to deliver exceptional … We're Looking For Advanced skills in data analysis, forecasting, and strategic planning. Ability to influence senior stakeholders and challenge constructively. Strong understanding of operating models, capacity planning, and performance management. Proven experience in reporting, forecasting, and performance insight within a complex service environment. This is an opportunity for a dynamic leader who can turn data into actionable More ❯
employee relations matters and ensure smooth day-to-day HR operations. What You'll Be Doing Employee Relations Support: Advise and guide managers through disciplinary processes, grievance handling, and performance management. Absence Management: Conduct back-to-work interviews and support managers with sickness and attendance issues. Policy & Compliance: Ensure HR policies and procedures are followed consistently and in More ❯