Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
us as a Lead Security Architect to play a key role in our security architecture function at an exciting time. Are you a proactive problem solver with strong stakeholder management skills? This could be the role for you! You'll take responsibility for the security solutions and Security architecture for applications, information and infrastructure. Providing advice, guidance and consultancy … value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performancemanagement, appraisals, disciplinary, and standard HR processes for Security operations.8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels and More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Assystem GmbH
the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the … Job Description I Role To lead a team of discipline engineers in the delivery of a technical solution that satisfies the legal and functional requirements along with the associated performance conditions to the agreed time, cost and quality. II Responsibilities Solution development and delivery: 1. Develop and implement strategies for delivery of the discipline-related components of design, including … throughout procurement, construction and commissioning project phases. 8. Develop and deliver work in line with the Project Delivery Fundamentals1 . Safe and Legal: 9. Support development of the hazard management strategies, safety case and associated implementation systems and provide pragmatic design substantiation. 10. Ensure solutions meet all discipline-related legal requirements including CDM, safety (including application of the EDSPs More ❯
fostering an inclusive environment where everyone can thrive. The Opportunity This is a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuous improvement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting … and monitoring the end-to-end Operational Service Level Agreement (SLA) framework. Key Accountabilities or Responsibilities: Strategic Leadership & Vision Define and execute the strategic roadmap for Operations MI and performance reporting, aligning with overall business objectives. Champion the adoption of advanced analytics and data visualisation tools to provide actionable insights. Collaborate with senior leadership to identify key performance indicators (KPIs) and metrics that accurately reflect operational health and progress MI System Development & Management Oversee the design, development, and maintenance of comprehensive MI dashboards, reports, and data models. Generate impactful operational performance MI and insights to drive continuous improvement initiatives. Identify cross-cutting trends in performance data, providing a holistic view of operational health. Ensure More ❯
training to colleagues and partners. • Contribute to the data protection impact assessment process to ensure a consistent and compliant approach to high-risk data processing. • Produce regular reports for performancemanagement and business planning as requested. • Positively partner with colleagues to address information risk in a proportionate, pragmatic manner. • Work towards accreditation in Industry recognised qualifications in data … continuous monitoring of existing suppliers. • Act as lead Duty Incident Manager on a shared Rota basis to manage information security and personal data breaches in accordance with defined incident management processes, ensuring impacts and risks are appropriately identified, assessed, and mitigated. Knowledge • Knowledge and experience of data protection, risk management and cyber security within a public authority • Working … knowledge of ISO 27001, NHS Data Security and Data Protection Toolkit, and/or Cyber Essentials + • Sound knowledge of people management skills and processes. • Worked in an organisation that is subject to ISO27001 certification • Practical knowledge of pen-testing would be preferred • A broad understanding of IT tech including security technologies (firewalls, anti-virus, security incident and more More ❯
infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! The IPS Procurement Category Management Org is responsible for the procurement of all third party provided services required for the operation of our Data Center infrastructure globally, including Colo and Edge facilities for externally … delivered services not provided by the facility owner. The team is responsible for the identification, onboarding and performancemanagement of suppliers as well as developing category strategies, conducting competitive tendering processes, supplier negotiations and the preparation of associated Work Orders. The team is structured into three regions, each led by a regional manager, with each regional team composed … of category managers with responsibility for the management of specific areas of spend within the region and a cohort of procurement specialists who support the category managers. The category management approach facilitates a strategic approach to procurement by facilitating in depth market analysis coupled with a cross functional approach to identify supplier and associated contracting options which are More ❯
exciting new career opportunity. This vacancy represents a fantastic chance to join a respected industry leader, known for delivering high-quality projects across the UK. Role: Document Controller/Performance Analyst Location: Middlesborough Salary : Between £35k - £39k per annum Overtime : Overtime is calculated at time plus a half Monday to Saturday. Sundays at Double time. Working Hours: Site hours … are between 7am-7pm Monday to Friday. 47.5 hour per week. About the Role: We are looking for a detail-oriented Document Controller/Performance Analyst to join our client s team. This role is key to ensuring the smooth flow of information across our projects while driving performance through data-led reporting and analysis. Ideal for someone … with a blend of document control, office management, and performance reporting experience, this role offers a unique opportunity to be at the heart of both operational delivery and strategic decision-making. Key Responsibilities: Maintain effective document control systems and ensure all project documentation is accurately managed and archived. Support office administration and organisational functions to enable efficient team More ❯
Job summary We are looking to recruit a full-time Deputy Practice Manager to work as a key member of the Management Team, providing support to the Practice Manager. The ideal candidate should have a passion for the job, good people skills, a good grasp of IT and common software. If you are a self-motivated, disciplined individual, who … duties of the job The Deputy Practice Manager will support the Practice Manager in the day-to-day running of the GP Surgery, ensuring the smooth, efficient, and effective management of all aspects of the practices operations and help contribute to delivering excellent patient services. This role includes leading on delegated areas of responsibility, managing staff and systems, ensuring … Doctors, 2 GPA's, a Care Co-ordinator and 7 Care Navigators. You will instantly become a valued member of the team. Job description Job responsibilities Key Responsibilities Operational Management Assist in the day-to-day management of the practice, ensuring effective administration and smooth workflow. Oversee appointment systems, patient access, and reception operations to maximise efficiency. Support More ❯
Facilities Helpdesk and Performance Manager- Warrington- Permanent- Full Time- 50k My client is currently recruiting for an experienced Facilities Helpdesk Manager to join and manage their busy Helpdesk Team based in Warrington. The ideal candidate will have experience Managing an Facilities Helpdesk Team leading and managing Perfomance. This position is paramount within the business and you will need to … have excellent people skills and be able to implement changes and procedures. Main Duties Line management of the Facilities Helpdesk team, with overall responsibility for timely delivery of all reactive, project and planned tasks, and responsibility for being Super User of the Concept Evolution system Management of the CAFM system and the team to ensure accurate and live … updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract Manager and National Operations Manager in ensuring service delivery is achieved for the contract. Financial management which includes Raising Purchase Orders and Invoicing and approvals Delivering of training, and supporting the Contract Manager and National Operations Manager More ❯
Preston, Lancashire, United Kingdom Hybrid / WFH Options
Zebra Technologies
of work on the front line-reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence-delivering better … at our Preston site by following this link . Responsibilities: Manages employees and/or contract workers in an operational area. Is directly responsible for the hiring, onboarding, training, performance and engagement of the staff. Assigns daily work, monitors progress, engages to resolve obstacles to ensure KPIS are met. Collaborates with peers across shifts and functions to support optimized … performance across the site/business. Intentionally engages to drive a culture of belonging, development, safety, continuous improvement and high performance. Models Zebra's culture and values for the teams they lead. Compiles and analyzes operational data. Prepares reports for leadership that include proposals to address performance gaps in the team. Evaluates performance of subordinates, provides coaching More ❯
Role Introduction We are seeking a strategic and hands-on ServiceNow Architect to take on a Player-Manager role - combining hands-on technical leadership with line management responsibilities. You will lead the design, governance, and continuous improvement of our ServiceNow platform. The ideal candidate will have deep expertise in ITSM, ITOM, and CSM , with strong working knowledge across other … ServiceNow modules like HRSD, App Engine, APM, SecOps, Knowledge Management, and Platform Automation. This is a critical leadership role shaping the architecture and roadmap of our core operational platform, enabling service excellence, automation, and customer-centric outcomes. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that … of ServiceNow modules, ITSM, CSM and ITOM, to meet business requirements. Identify and implement opportunities to streamline repeatable processes eg. Onboarding, incident triage, request fulfilment. Support initiatives around Knowledge Management, Operational Reporting and data driven decision making. Document, review and approve technical designs, integration blueprints, and automation flows (e.g., Flow Designer, Integration Hub). Design, document and implement deployment More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Gem Partnership Ltd
in Sunderland and will drive the transformation of their contact centre operations. The Role Lead and develop a team currently comprising of circa 45 heads and growing, including Operations, Management, Quality & Training and Call Handers Implementing suitable processes knowing what 'excellent’ looks like i.e. SLAs, KPIs such as call time, dropped calls etc., coverage plans etc. Oversee the delivery … of an often detailed, complex and sensitive service, monitoring and analysing key performance indicators, implementing data-driven improvements to service quality and efficiency Manage budgets, resource allocation, and workforce planning to meet current and future business needs Develop and implement strategic initiatives to improve operational efficiency, customer satisfaction, and employee engagement Maintain ultimate responsibility for all quality assurance, training … programmes, and performancemanagement within the call centre Lead the transformation of call centre operations following new phone system implementation - 8x8 - ensuring smooth transition and enhanced capabilities Oversee recruitment, onboarding, and retention strategies to maintain a highly skilled and motivated workforce Act as the senior escalation point for complex operational issues and client concerns Develop strong relationships with More ❯
driven Senior Business Development Represenative (SBDR) to play a critical role in driving the business's lead generation strategy. This role combines traditional Business Development Representative (BDR) responsibilities with management and strategic oversight of outbound marketing and lead generation functions. The ideal candidate will have a strong track record of generating high-quality leads, managing outbound marketing initiatives, and … sales targets. If you are a motivated self-starter with experience in business development, market research, and data validation, we want to hear from you! Key Responsibilities: Team Leadership & Management: Oversee and support the lead generation team, ensuring best practices in outbound sales, pipeline management, and data accuracy. Training & Development Provide ongoing training, mentorship, and knowledge sharing to … the lead generation team. Develop and implement structured development plans to enhance team skills, performance, and career growth. Lead Generation & Sales Development: Own and drive lead generation efforts, identifying and qualifying prospects through outbound sales strategies, including cold outreach, email campaigns, and social selling. Outbound Marketing Strategy: Develop and execute outbound marketing campaigns, aligning efforts with overall sales and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
Newcastle Office. What will your typical day look like? Different that’s for sure... Are you a strategic HR professional ready to drive significant change and embed a high-performance culture within a pioneering digital bank? Atom Bank is redefining finance with its mobile-first approach, and our People Experience team is at the heart of ensuring an inspiring … projects as our HR maturity deepens. What you’ll be doing: Strategic Partnership: Partner closely with Executives and Heads of Departments, including Technology leaders, to drive productivity through talent management, employee engagement, and key HR initiatives. You'll translate business requirements into effective HR practices, acting almost as an integrated part of their teams. Expert ER Management: Provide … strategies to minimise ER challenges. Drive Organisational Change: Lead and support significant organisational change initiatives, ensuring smooth transitions and minimal disruption through effective communication plans and stakeholder engagement strategies. Performance & Talent Champion: Embed a robust performancemanagement culture, from objective setting to continuous feedback. You'll collaborate with senior stakeholders to identify talent needs, facilitate succession planning More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Hilti (Canada) Corporation
indirect procurement activities, with a specific focus on Marketing, HR Services, IT, Consulting and Operating Supplies categories. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? Lead … In addition to the above, you'll act as a trusted advisor to internal stakeholders, ensuring procurement initiatives align with business needs, collaborating with internal departments.You'll proactively inform management and the wider organisation of their spend, influencing and promoting strategic sourcing and optimizing spend, giving stakeholders appropriate assistance to ensure that supplier are effective in their daily operational … teams & effectively implement projects in designated markets. What you need is: Bachelor's degree in any field Previous procurement experience, ideally with indirect categories and services Strong negotiation, contract management and supplier performancemanagement skills Ability to develop and implement category strategies that drive value creation for the organization Proficiency in procurement tools (e.g., SAP, Coupa) and More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Folk Recruitment Limited
design Manage complex employee relations issues Lead change initiatives, team restructures, and communication planning Support people processes across the employee lifecycle Provide data-driven HR insights on engagement and performance Partner on DEI, compensation, and policy development What Youll Bring (essential for this role) You must have progressive HR experience in tech, SaaS, or any growing/scaling business … plus) Energy, resilience, highly engaging and authentic style, bags of enthusiasm and a good dose of humility Experience within M&A, ideally TUPE and integrating company cultures Strong stakeholder management and communication skills Experience with Org Design/Org Development, Talent Management & Succession Planning, DEI, Engagement, and PerformanceManagement strategies CIPD Level 5+ preferred Whats on More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
supporting the continued growth & transformation of their Procurement & Supplier Services function. This is an exciting opportunity to join one of the UK's leading universities in a strategic supplier management role, helping to shape how the University partners with its IT suppliers to deliver high-impact services. The Role: Reporting to the Head of Supplier Management, you'll … be responsible for overseeing the performance and governance of suppliers across the University's IT portfolio. You'll play a central role in ensuring value for money, driving service improvements, and aligning supplier relationships with the University's digital and commercial goals. This role goes beyond day-to-day contract compliance - you'll also contribute to strategic sourcing decisions … manage supplier risks, and advise stakeholders across IT Services and the wider University. Key Responsibilities: Own supplier performance across the IT function using robust KPIs and SLAs Manage the full contract lifecycle from onboarding to renewal/exit Lead on supplier governance, dispute resolution, and service improvements Monitor third-party risk, drive value, and ensure compliance with contractual terms More ❯
Employment Type: Permanent, Work From Home
Salary: Competitive salary + pension/holidays/flex working
looking for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performancemanagement, setting KPI's as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to … handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This … is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯
looking for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performancemanagement, setting KPI’s as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to … handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This … is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯
Leading Oracle Practice Driving Finance Transformation at Scale Our client - a globally recognised Big 4 consultancy - is seeking a highly experienced Oracle EPM Solution Architect to lead enterprise-wide performancemanagement transformations powered by Oracle Cloud. This is not just a delivery role. It's a strategic leadership opportunity at the heart of a forward-thinking Oracle practice. … ERP and data ecosystems. Strategic Advisory - Engage C-level stakeholders, shape strategic roadmaps, and provide trusted counsel on finance transformation. Delivery Leadership - Oversee solution design, integration, governance, and risk management across global programmes. Team Leadership - Lead and mentor high-performing onshore and offshore teams to deliver with excellence and consistency. Practice Growth - Actively contribute to business development, pre-sales … Oracle EPM practice. What You Bring Deep technical expertise across the Oracle EPM Cloud suite, with a focus on architecture, integration, and data management. A strong understanding of enterprise performance processes (e.g., FP&A, close & consolidation, reconciliation). A proven track record in delivering large-scale Oracle EPM programmes in a consulting or advisory capacity. Demonstrated success in stakeholder More ❯
Employment Type: Permanent
Salary: £90000 - £115000/annum + Bonus + Car Allowance
Leading Oracle Practice Driving Finance Transformation at Scale Our client - a globally recognised Big 4 consultancy - is seeking a highly experienced Oracle EPM Solution Architect to lead enterprise-wide performancemanagement transformations powered by Oracle Cloud. This is not just a delivery role. It's a strategic leadership opportunity at the heart of a forward-thinking Oracle practice. … ERP and data ecosystems. Strategic Advisory - Engage C-level stakeholders, shape strategic roadmaps, and provide trusted counsel on finance transformation. Delivery Leadership - Oversee solution design, integration, governance, and risk management across global programmes. Team Leadership - Lead and mentor high-performing onshore and offshore teams to deliver with excellence and consistency. Practice Growth - Actively contribute to business development, pre-sales … Oracle EPM practice. What You Bring Deep technical expertise across the Oracle EPM Cloud suite, with a focus on architecture, integration, and data management. A strong understanding of enterprise performance processes (e.g., FP&A, close & consolidation, reconciliation). A proven track record in delivering large-scale Oracle EPM programmes in a consulting or advisory capacity. Demonstrated success in stakeholder More ❯
with diverse stakeholders; inspiring and coherent leadership style: ability to engage and win the cooperation and support of multiple internal and external parties, holding them to account through rigorous performancemanagement to achieve common goals; proven experience of senior stakeholder management in a political, pressured environment and evidence of building credible and respected relationships at board level. More ❯
and forecasts. Serve as a senior/escalation point for key clients. Leverage company-wide project delivery tools to ensure successful project delivery, workload forecasting, staff recruitment, development, and performance management. Conduct contract negotiations and management with key clients. Collaborate with accounting leadership to monitor and manage financial aspects of business operations. Work with the safety team to … develop guidance and safe work systems related to commissioning, including safety protocols and KPIs. Participate in local, regional, and global leadership meetings as required. Assist in risk management planning for projects. Support recruitment efforts, including hiring and onboarding of new personnel and apprentices. Support the annual budgeting process for commissioning planning. Demonstrate a commitment to quality, continuous improvement, and … HDR's values. Drive the development of new business opportunities. Collaborate with other leaders on client engagement strategies. Other Duties Structure training and succession planning to enhance team performance and expertise. Support bid processes by delivering high-quality, viable bid documents. Assist in quality management for the Cx Business class. Ensure no claims are made on PI and More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Eyzon
lifecycle, providing strategic and operational HR support during a period of growth and transformation. Key Responsibilities: Deliver expert advice across all areas of the employee lifecycle, including recruitment, onboarding, performancemanagement, employee relations, and offboarding Support line managers with HR best practices, policies, and employee engagement initiatives Manage complex employee relations cases with professionalism and confidentiality Collaborate with More ❯
Excellent communication, collaboration, and stakeholder engagement skills. Ability to influence, adapt, and deliver customer-focused solutions. Resilience, creativity, and a continuous improvement mindset. Desirable Leadership experience, including team development, performancemanagement, and inclusive practices. More ❯