1 to 25 of 62 Permanent Performance Management Jobs in the North of England

satisfaction, and long-term tenure. Employee Relations and Conflict Resolution: Serving as a trusted advisor and resource to employees on HR-related matters, including performance management, disciplinary actions, and conflict resolution. Conducting investigations into employee complaints or concerns, ensuring fair and consistent resolution in accordance with company policies … within the organisation. Reviewing employee satisfaction levels, raising any concerns with the senior leadership team, and implementing change where appropriate. HR Compliance and Risk Management: Staying abreast of relevant employment laws, regulations, and industry trends, ensuring compliance, and mitigating legal risks. Partnering with external HR firms and legal counsel … as needed to address complex HR issues, including employment disputes, regulatory compliance, and policy development. Communicating any changes in HR policies to employees. Performance Management and Training: Implementing tools for management to assess employee performance, provide feedback, and support career development. Ensuring the completion of mandatory More ❯

mentor and coach direct reports and business colleagues. You will support direct reports and colleagues in setting priorities and assist in conflict resolution and management of impediments. You will ensure the right stakeholders are fully engaged in corporate initiatives. You will build team, department, and business consensus to ensure … strategy. You will ensure roles, responsibilities and expectations are communicated to direct reports and all team members. You are accountable for the overall line management, support and continual professional development of team members including but not limited to; performance appraisal meetings, KPI monitoring, personal developments plans, training and … direct reports will depend on the direct report, their job description, and their role in your team Formal review periods are set by senior management and outlined in each job description. Depending on your level of responsibility within the business and the role of your direct reports, you may More ❯

mentor and coach direct reports and business colleagues. You will support direct reports and colleagues in setting priorities and assist in conflict resolution and management of impediments. You will ensure the right stakeholders are fully engaged in corporate initiatives. You will build team, department, and business consensus to ensure … strategy. You will ensure roles, responsibilities and expectations are communicated to direct reports and all team members. You are accountable for the overall line management, support and continual professional development of team members including but not limited to; performance appraisal meetings, KPI monitoring, personal developments plans, training and … direct reports will depend on the direct report, their job description, and their role in your team Formal review periods are set by senior management and outlined in each job description. Depending on your level of responsibility within the business and the role of your direct reports, you may More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. … Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. … Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. … Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement More ❯

holder will lead and manage the planning, execution, and optimisation of operational processes across production, project delivery, logistics, and supply chain to drive business performance and ensure high standards of safety, compliance, and customer satisfaction. Key Responsibilities The key responsibilities of this role include but are not limited to … software development processes to identify inefficiencies and bottlenecks. Leverage data-driven insights and sector-specific innovation to implement streamlined, scalable solutions that enhance system performance, reduce waste, and support continuous improvement across the full life cycle of our energy storage solutions. Cross-Functional Collaboration: Foster seamless collaboration between production … energy storage systems. Align workflows, communication, and shared goals to accelerate product delivery, maintain high-quality standards, and support system interoperability across all applications. Performance Management: Define and implement key performance indicators (KPI) tailored to both production and software functions, focusing on quality, efficiency, uptime, and environmental More ❯

holder will lead and manage the planning, execution, and optimisation of operational processes across production, project delivery, logistics, and supply chain to drive business performance and ensure high standards of safety, compliance, and customer satisfaction. Key Responsibilities The key responsibilities of this role include but are not limited to … software development processes to identify inefficiencies and bottlenecks. Leverage data-driven insights and sector-specific innovation to implement streamlined, scalable solutions that enhance system performance, reduce waste, and support continuous improvement across the full life cycle of our energy storage solutions. Cross-Functional Collaboration: Foster seamless collaboration between production … energy storage systems. Align workflows, communication, and shared goals to accelerate product delivery, maintain high-quality standards, and support system interoperability across all applications. Performance Management: Define and implement key performance indicators (KPI) tailored to both production and software functions, focusing on quality, efficiency, uptime, and environmental More ❯

team to deliver a complex Digital, Data and Technology (DDaT) agenda. You'll inspire a team including Delivery Consultants and Governance and IT Service Management Specialists to efficiencies, champion continuous improvement and robust governance controls to monitor and manage deliverables and services. Leading DDaT strategy creation and implementation you … leadership to a department of DDaT professionals who provide Consultancy, Governance and Strategy to enable the delivery of the NHSBSA strategy.o Maximise and optimise performance services to deliver strategy, establishing and maintaining appropriate financial and commercial governance and controls.o Collaboratively develop robust internal performance management systems which … ensuring alignment with organisational strategy and stakeholder needs.o Manage stakeholder relationships, ensuring customer needs are understood and met through digital services.o Lead IT service management following ITIL best practices, driving service improvements across the organisation.o Develop service insight and complex data to evaluate and improve current operating model, whilst More ❯

of the largest mental health and learning disability providers across the Country? CNTW are recruiting to a new post of an Associate Director for Performance and Business Intelligence. This is a senior position within the Trust and will lead the performance and business intelligence services function reporting to … improvements in patient care. The successful candidate will have a passion for driving sound intelligence which supports and directs care delivery and improvements in performance, ideally with experience of mental health data/services. Main duties of the job The main duties of the job include: Offer strategic leadership … in Data Science, Data Visualisation, Performance Management, and Health Care Analytics, predictive modelling and outcomes intelligence. Applying specialised expertise across these areas to drive innovation and improvement across our services and care delivery. Develop a culture of improvement and innovation across the performance and BI functions which More ❯

of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings. This is a senior leadership role requiring a strategic … thinker with strong commercial acumen, outstanding relationship management skills, and a deep understanding of the facilities management or related industries. Key Accountabilities Client & Account Management Serve as the main point of contact for assigned accounts, fostering long-term relationships based on trust and mutual success. Build and … with key client stakeholders and decision-makers. Ensure all client expectations are met or exceeded through proactive account oversight and issue resolution. Strategic Planning & Performance Develop and implement account strategies aligned with client goals and business objectives. Oversee performance reporting and use data insights to drive service improvements More ❯

of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings. This is a senior leadership role requiring a strategic … thinker with strong commercial acumen, outstanding relationship management skills, and a deep understanding of the facilities management or related industries. Key Accountabilities Client & Account Management Serve as the main point of contact for assigned accounts, fostering long-term relationships based on trust and mutual success. Build and … with key client stakeholders and decision-makers. Ensure all client expectations are met or exceeded through proactive account oversight and issue resolution. Strategic Planning & Performance Develop and implement account strategies aligned with client goals and business objectives. Oversee performance reporting and use data insights to drive service improvements More ❯

street discounts! Main duties of the job Key Responsibilitie s: Leadership : Provide strategic leadership for the Security Architecture function within the DDaT department. Team Management : Manage the security architecture team and oversee key deliverables related to security architecture and posture. Consultancy : Offer advice, guidance, and consultancy on new and … Stakeholder Engagement : Facilitate collaborative approaches, prioritize requirements, and optimize resource utilization.Technical Expertise: Advise on standards, methods, tools, and applications to deliver optimal solutions. Blueprint Management : Control IT Security Blueprints, defining end state architecture, current state, and transition roadmaps. Roadmap Execution : Support the creation and execution of technology and service … Security Architecture requirements and capabilities to deliver on the strategic direction and to-be architecture in line with best practice and required standards. Ongoing management of staff including all line management responsibilities, performance management including embedding GROW, appraisals, disciplinary, and standard HR processes for Security Architecture.4. More ❯

to ensure consistency, selection of appropriate technology and efficient use of resources. Actively contribute to professional development within the Developer community, including career progression, performance management and mentoring. Work autonomously to manage your workload, including delivering continuous improvement, project related deadlines, operational tasks, budget spending and resourcing estimates. … on development needs and deviations from standards. 9. Lead the Developer Community of Practice, being accountable for developers aligned to your designated technical specialisms.Knowledge management 10. Take an active, lead role in your professional development. Keep up to date with the latest technologies and software development standards and best … your area, seeking support and feedback to develop well thought out solutions, processes and work as required, and in conjunction with agreed procedures. Relationship management 14. Foster relationships and partnership, to identify and deliver value to the organisation. 15. Collaborate across multiple disciplines to achieve strategic aims, ensuring consistent More ❯

to expand the support required for our APAC supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our APAC supply chain ecosystem while supporting our robotics technologies portfolio. As Principal Commodity Manager, you will direct strategic initiatives across multiple commodity … technology roadmaps with key suppliers to support new product introduction and commodity development programs. - Lead regional footprint optimization and capacity planning initiatives. Supplier Relationship Management & Performance: - Manage executive-level supplier relationships and strategic partnerships. - Establish and govern a comprehensive supplier performance management framework. Operational Excellence: - Direct … chain resilience. - Champion new product introductions and manufacturing process improvements through early supplier involvement. BASIC QUALIFICATIONS - Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 7+ years in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment. More ❯

standard operating procedures (SOPs) that improve efficiency and overall service. Utilizing their technical expertise and managerial skills, they will be responsible for the continual management and planning of the Teams workload, allocating resource in a constantly changing, and challenging environment, adapting and responding to urgent issues and the need … for re-prioritisation, whilst also planning and delivering the EUC element of projects and wider schemes. Stock management and ordering of EUC hardware and components to maintain service is an important aspect of the role, as is the associated on-going development and training of all team members. To … and applications High level of diagnostic and fault-finding knowledge/skills along with a broad range of IT knowledge/experience Absence and performance management, and professional development of staff Service Desk/Helpdesk call logging systems Desirable Previous experience working as a leader in an IT More ❯

a diverse and complex digital estate. You'll shape the direction of our security operations, optimise the use of key platforms, develop our threat management approach, and drive improvements in our incident response and vulnerability management capabilities. You'll also take the lead in developing meaningful KPIs and … performance metrics to monitor operational effectiveness, inform strategic decisions, and support continual service improvement. If you're passionate about making a difference, influencing strategic direction, and developing people and processes in a high-impact role, please read on! About the Role We're looking for a Security Operations Centre … Operations Centre (SOC), managing a team of analysts, engineers and external partners to ensure effective monitoring, detection, and response to cyber threats. Provide line management and leadership to the SOC team, including performance management, mentoring, and professional development, while fostering a collaborative and high-performing culture aligned More ❯

forward, to give Vaultex cutting edge in the industry. Furthermore, the role will be responsible for the BI employees within the team from a management and performance perspective. The BI Lead will oversee and drive the teams deliveries, along with ensuring a high level of stability and service … CD solutions to support continuous delivery of software through development, test and production environments Spearhead engagement between business stakeholders and the BI function Line Management of the BI team members Personal development (new technologies, performance management) Knowledge, skills and experience required: Responsible for the design & implementation of … retrieval Implement data governance and security measures to ensure compliance as agreed with data architecture Monitor and optimise data workflows and processes to improve performance, reliability, and efficiency Identify and evaluate new technologies, tools, and frameworks to enhance data infrastructure and drive innovation Collaborate with cross-functional teams to More ❯

of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery of services, implementing ITIL best practices, and ensuring the smooth running of … This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction goals. Service … Catalogue Management: Ensure that the IT Service Catalogue and Request Catalogue is current, accurate and managed to reflect any changes, additions or retirements as required. Change Management: Ensure that all changes to IT services and systems are reviewed to minimise the impact to our users. Service Improvement: Continuously More ❯

environment Lead and supervise a team of TLs as direct reports, supported by PAs in Operations Responsible for overall quality, productivity, and dark store performance Appraise performance, resolve problems, and address staffing needs Review work forecasts and determine productivity requirements to meet building objectives Ensure building health and … measures to teams Carry out resource planning periodically, removing capacity constraints in coordination with Resource Planning and Finance teams Ensure best practices in people management, compliance, connections, and scorecards Manage people and team development, creating leaders and a talent pipeline Maintain good stakeholder and project management skills Engage … in cross-functional interfacing and promote best practices and initiatives BASIC QUALIFICATIONS 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Ability to work a flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … a really exciting time to join and this role offers lots of opportunity for personal and professional development! Roles and Responsibilities: Campaign Strategy and Management: Support the agencys integrated approach to Paid Social and creative, ensuring a forward-thinking, holistic, seamless, and future-facing offer. Manage team and client More ❯

competencies and create plans to address them. Collaborate with product, design, and business teams to define and execute engineering priorities. Partner with engineering demand management to ensure optimal resource alignment, third-party partnerships, and delivery capacity across product portfolios. Engage externally to understand market trends in engineering and SaaS … platforms and prepare your team for these changes. Team Development and Talent Management Lead the design and scaling of a modern engineering organization, cultivating a culture of craftsmanship, learning, and shared ownership. Develop and implement staffing plans to build and maintain a high-calibre engineering team. Carry out all … elements of employee supervision, such as performance management, development coaching, learning plan oversight, task assignment and succession management. Recruit, mentor, coach, and develop engineering leaders and individual contributors, fostering growth and career development. Establish and promote consistent technical practices across teams to ensure high performance and productivity. More ❯

impact role sitting at the core of global IT operations and vendor strategy. As the new IT Sourcing & Relationship Manager, you’ll drive the performance, value, and compliance of a broad supplier ecosystem, spanning software, infrastructure, cloud services, and more. You’ll collaborate with senior stakeholders and key business … for scale, security, and agility. What You’ll Be Doing Oversee the full lifecycle of IT supplier relationships from onboarding and contract negotiation to performance tracking and renewal. Lead strategic supplier reviews and regular governance meetings (SLAs, QBRs, risk assessments). Ensure commercial engagements meet internal sourcing policies, risk … and locations, ensuring accurate forecasting and reporting. Identify and deliver cost efficiencies, renegotiation opportunities, and consolidation strategies. Drive adherence to financial plans, reporting on performance against budgets and forecasts. Support due diligence, vendor audits, and regulatory compliance efforts (e.g., GDPR, PCI). Embed ESG and sustainability principles into sourcing More ❯

As IT Manager DevOps, you will define and architect the deployment, automation, and management of our cloud applications portfolio and infrastructure. The DevOps team works closely with platform engineering teams, infrastructure architects, product owners, and stakeholders to establish and maintain efficient CI/CD pipelines, deployments. Supports the DevOps … in different DevOps topics, such as deployment methods, branching strategies, etc. Drive automation initiatives to streamline operational tasks, including infrastructure provisioning, release notes, configuration management, and deployment processes. Implement and ensure DevOps metrics are met. Implement strategy to reduce technical backlog. Ensure DevOps guidelines are up-to-date. Stay … changing priorities and deadlines. Understand and embrace the business and IT strategic direction. Understand business processes and business tools in the current environment. Project management as required. Organize 24/7 support with the team. May perform other duties and responsibilities as assigned. EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor's More ❯

the worlds largest payments platform for virtual cards. Weve engineered connectivity to over 80 of the worlds best commercial card partners, over 400 travel management companies and over 150 travel technology partners. Every day, our team members work together to make it easier for travellers to connect with people … a rigorous transformation program whereby the platform-as-a-service (PaaS) provider ServiceNow has been implemented along with a suite of processes, policies and performance management reporting which still needs to be fully embedded and further optimised. The successful candidate will be responsible for administrating the ServiceNow platform … processes and how to use ServiceNow.They will also focus on managing a continuous improvement program for the team, that enables managers to optimise the performance of their retrospective teams as well as the service we offer internally and to customers. ServiceNow systems management administer the system, identify opportunities More ❯