1 to 25 of 37 Permanent Performance Management Jobs in the North of England

our Digital Programmes team. The post holder will manage projects, and be a key team member, helping to support a transformational digital modernisation programme. Are you experienced in project management, looking to join a professional programme team and be supported in the role and with your development by our team of project management professionals? The post holder will … successful projects developing and managing teams identifying and monitoring risks and issues consolidating and documenting the fundamental components of projects establishing and maintaining governance arrangements business case development benefits management and realisation financial and commercial management Managing stakeholders, taking account of their levels of influence and particular interests Planning and resource management About us At NCIC, we … or be able to demonstrate an equivalent level of knowledge PRINCE2 Certified Practitioner Evidence of continuous personal development Desirable MS Project Professional/Project Web App MS Office Benefits Management Change Management NHS Digital Clinical Safety Leadership & Management Managing Successful Programmes Certified Practitioner Experience Essential Demonstrable experience of managing complex projects, preferably using PRINCE2 Evidence of working More ❯

us as a Lead Security Architect to play a key role in our security architecture function at an exciting time. Are you a proactive problem solver with strong stakeholder management skills? This could be the role for you! You'll take responsibility for the security solutions and Security architecture for applications, information and infrastructure. Providing advice, guidance and consultancy … value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performance management, appraisals, disciplinary, and standard HR processes for Security operations.8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels and More ❯

the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the … Job Description I Role To lead a team of discipline engineers in the delivery of a technical solution that satisfies the legal and functional requirements along with the associated performance conditions to the agreed time, cost and quality. II Responsibilities Solution development and delivery: 1. Develop and implement strategies for delivery of the discipline-related components of design, including … throughout procurement, construction and commissioning project phases. 8. Develop and deliver work in line with the Project Delivery Fundamentals1 . Safe and Legal: 9. Support development of the hazard management strategies, safety case and associated implementation systems and provide pragmatic design substantiation. 10. Ensure solutions meet all discipline-related legal requirements including CDM, safety (including application of the EDSPs More ❯

fostering an inclusive environment where everyone can thrive. The Opportunity This is a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuous improvement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting … and monitoring the end-to-end Operational Service Level Agreement (SLA) framework. Key Accountabilities or Responsibilities: Strategic Leadership & Vision Define and execute the strategic roadmap for Operations MI and performance reporting, aligning with overall business objectives. Champion the adoption of advanced analytics and data visualisation tools to provide actionable insights. Collaborate with senior leadership to identify key performance indicators (KPIs) and metrics that accurately reflect operational health and progress MI System Development & Management Oversee the design, development, and maintenance of comprehensive MI dashboards, reports, and data models. Generate impactful operational performance MI and insights to drive continuous improvement initiatives. Identify cross-cutting trends in performance data, providing a holistic view of operational health. Ensure More ❯

team is seeking a Sr. Global Commodity Manager, EU to lead our European supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our European supply chain ecosystem while supporting our robotics technologies portfolio. As Sr. Global Commodity Manager, EU, you will direct strategic initiatives across multiple commodity areas, including sheet … production and future growth - Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs - Lead regional footprint optimization and capacity planning initiatives Supplier Relationship Management & Performance: - Manage executive-level supplier relationships and strategic partnerships - Establish and govern a comprehensive supplier performance management framework. Operational Excellence: - Direct end-to-end supply chain … execute dual-sourcing strategies to enhance supply chain resilience - Champion new product introductions and manufacturing process improvements through early supplier involvement BASIC QUALIFICATIONS - Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field - Experience in global commodity management, strategic sourcing, or supply chain operations - Experience managing mechanical and electromechanical components and assemblies suppliers in manufacturing More ❯

training to colleagues and partners. • Contribute to the data protection impact assessment process to ensure a consistent and compliant approach to high-risk data processing. • Produce regular reports for performance management and business planning as requested. • Positively partner with colleagues to address information risk in a proportionate, pragmatic manner. • Work towards accreditation in Industry recognised qualifications in data … continuous monitoring of existing suppliers. • Act as lead Duty Incident Manager on a shared Rota basis to manage information security and personal data breaches in accordance with defined incident management processes, ensuring impacts and risks are appropriately identified, assessed, and mitigated. Knowledge • Knowledge and experience of data protection, risk management and cyber security within a public authority • Working … knowledge of ISO 27001, NHS Data Security and Data Protection Toolkit, and/or Cyber Essentials + • Sound knowledge of people management skills and processes. • Worked in an organisation that is subject to ISO27001 certification • Practical knowledge of pen-testing would be preferred • A broad understanding of IT tech including security technologies (firewalls, anti-virus, security incident and more More ❯

seeking a Principal Commodity Manager to expand the support required for our APAC supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our APAC supply chain ecosystem while supporting our robotics technologies portfolio. As Principal Commodity Manager, you will direct strategic initiatives across multiple commodity areas, including cable assemblies, sheet … production and future growth. Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs. Lead regional footprint optimization and capacity planning initiatives. Supplier Relationship Management & Performance: Manage executive-level supplier relationships and strategic partnerships. Establish and govern a comprehensive supplier performance management framework. Operational Excellence: Direct end-to-end supply chain … sourcing strategies to enhance supply chain resilience. Champion new product introductions and manufacturing process improvements through early supplier involvement. BASIC QUALIFICATIONS Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field. 7+ years in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment. Experience with contract negotiation and More ❯

Job summary We are looking to recruit a full-time Deputy Practice Manager to work as a key member of the Management Team, providing support to the Practice Manager. The ideal candidate should have a passion for the job, good people skills, a good grasp of IT and common software. If you are a self-motivated, disciplined individual, who … duties of the job The Deputy Practice Manager will support the Practice Manager in the day-to-day running of the GP Surgery, ensuring the smooth, efficient, and effective management of all aspects of the practices operations and help contribute to delivering excellent patient services. This role includes leading on delegated areas of responsibility, managing staff and systems, ensuring … Doctors, 2 GPA's, a Care Co-ordinator and 7 Care Navigators. You will instantly become a valued member of the team. Job description Job responsibilities Key Responsibilities Operational Management Assist in the day-to-day management of the practice, ensuring effective administration and smooth workflow. Oversee appointment systems, patient access, and reception operations to maximise efficiency. Support More ❯

Facilities Helpdesk and Performance Manager- Warrington- Permanent- Full Time- 50k My client is currently recruiting for an experienced Facilities Helpdesk Manager to join and manage their busy Helpdesk Team based in Warrington. The ideal candidate will have experience Managing an Facilities Helpdesk Team leading and managing Perfomance. This position is paramount within the business and you will need to … have excellent people skills and be able to implement changes and procedures. Main Duties Line management of the Facilities Helpdesk team, with overall responsibility for timely delivery of all reactive, project and planned tasks, and responsibility for being Super User of the Concept Evolution system Management of the CAFM system and the team to ensure accurate and live … updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract Manager and National Operations Manager in ensuring service delivery is achieved for the contract. Financial management which includes Raising Purchase Orders and Invoicing and approvals Delivering of training, and supporting the Contract Manager and National Operations Manager More ❯

of work on the front line-reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence-delivering better … at our Preston site by following this link . Responsibilities: Manages employees and/or contract workers in an operational area. Is directly responsible for the hiring, onboarding, training, performance and engagement of the staff. Assigns daily work, monitors progress, engages to resolve obstacles to ensure KPIS are met. Collaborates with peers across shifts and functions to support optimized … performance across the site/business. Intentionally engages to drive a culture of belonging, development, safety, continuous improvement and high performance. Models Zebra's culture and values for the teams they lead. Compiles and analyzes operational data. Prepares reports for leadership that include proposals to address performance gaps in the team. Evaluates performance of subordinates, provides coaching More ❯

increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to … first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As Metering Lead you will manage a high performing team to deliver business critical activities, through performance management, motivation and development. Ensuring that key activities are prioritised and work managed effectively to achieve regulatory and market SLA performance. Playing a key part in the management … Developer Services and Metering activities and the associated results published in peer comparison reports by MOSL and your team will be expected to play a central role in driving performance and any associated improvements. Accountabilities & Responsibilities Day to day management of a team of Data Analysts/Case Managers/Customer Advisors – accountable for workforce planning, forecasting & submission More ❯

Role Introduction We are seeking a strategic and hands-on ServiceNow Architect to take on a Player-Manager role - combining hands-on technical leadership with line management responsibilities. You will lead the design, governance, and continuous improvement of our ServiceNow platform. The ideal candidate will have deep expertise in ITSM, ITOM, and CSM , with strong working knowledge across other … ServiceNow modules like HRSD, App Engine, APM, SecOps, Knowledge Management, and Platform Automation. This is a critical leadership role shaping the architecture and roadmap of our core operational platform, enabling service excellence, automation, and customer-centric outcomes. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that … of ServiceNow modules, ITSM, CSM and ITOM, to meet business requirements. Identify and implement opportunities to streamline repeatable processes eg. Onboarding, incident triage, request fulfilment. Support initiatives around Knowledge Management, Operational Reporting and data driven decision making. Document, review and approve technical designs, integration blueprints, and automation flows (e.g., Flow Designer, Integration Hub). Design, document and implement deployment More ❯

define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯

in Sunderland and will drive the transformation of their contact centre operations. The Role Lead and develop a team currently comprising of circa 45 heads and growing, including Operations, Management, Quality & Training and Call Handers Implementing suitable processes knowing what 'excellent’ looks like i.e. SLAs, KPIs such as call time, dropped calls etc., coverage plans etc. Oversee the delivery … of an often detailed, complex and sensitive service, monitoring and analysing key performance indicators, implementing data-driven improvements to service quality and efficiency Manage budgets, resource allocation, and workforce planning to meet current and future business needs Develop and implement strategic initiatives to improve operational efficiency, customer satisfaction, and employee engagement Maintain ultimate responsibility for all quality assurance, training … programmes, and performance management within the call centre Lead the transformation of call centre operations following new phone system implementation - 8x8 - ensuring smooth transition and enhanced capabilities Oversee recruitment, onboarding, and retention strategies to maintain a highly skilled and motivated workforce Act as the senior escalation point for complex operational issues and client concerns Develop strong relationships with More ❯

Newcastle Office. What will your typical day look like? Different that’s for sure... Are you a strategic HR professional ready to drive significant change and embed a high-performance culture within a pioneering digital bank? Atom Bank is redefining finance with its mobile-first approach, and our People Experience team is at the heart of ensuring an inspiring … projects as our HR maturity deepens. What you’ll be doing: Strategic Partnership: Partner closely with Executives and Heads of Departments, including Technology leaders, to drive productivity through talent management, employee engagement, and key HR initiatives. You'll translate business requirements into effective HR practices, acting almost as an integrated part of their teams. Expert ER Management: Provide … strategies to minimise ER challenges. Drive Organisational Change: Lead and support significant organisational change initiatives, ensuring smooth transitions and minimal disruption through effective communication plans and stakeholder engagement strategies. Performance & Talent Champion: Embed a robust performance management culture, from objective setting to continuous feedback. You'll collaborate with senior stakeholders to identify talent needs, facilitate succession planning More ❯

indirect procurement activities, with a specific focus on Marketing, HR Services, IT, Consulting and Operating Supplies categories. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? Lead … In addition to the above, you'll act as a trusted advisor to internal stakeholders, ensuring procurement initiatives align with business needs, collaborating with internal departments.You'll proactively inform management and the wider organisation of their spend, influencing and promoting strategic sourcing and optimizing spend, giving stakeholders appropriate assistance to ensure that supplier are effective in their daily operational … teams & effectively implement projects in designated markets. What you need is: Bachelor's degree in any field Previous procurement experience, ideally with indirect categories and services Strong negotiation, contract management and supplier performance management skills Ability to develop and implement category strategies that drive value creation for the organization Proficiency in procurement tools (e.g., SAP, Coupa) and More ❯

design Manage complex employee relations issues Lead change initiatives, team restructures, and communication planning Support people processes across the employee lifecycle Provide data-driven HR insights on engagement and performance Partner on DEI, compensation, and policy development What Youll Bring (essential for this role) You must have progressive HR experience in tech, SaaS, or any growing/scaling business … plus) Energy, resilience, highly engaging and authentic style, bags of enthusiasm and a good dose of humility Experience within M&A, ideally TUPE and integrating company cultures Strong stakeholder management and communication skills Experience with Org Design/Org Development, Talent Management & Succession Planning, DEI, Engagement, and Performance Management strategies CIPD Level 5+ preferred Whats on More ❯

supporting the continued growth & transformation of their Procurement & Supplier Services function. This is an exciting opportunity to join one of the UK's leading universities in a strategic supplier management role, helping to shape how the University partners with its IT suppliers to deliver high-impact services. The Role: Reporting to the Head of Supplier Management, you'll … be responsible for overseeing the performance and governance of suppliers across the University's IT portfolio. You'll play a central role in ensuring value for money, driving service improvements, and aligning supplier relationships with the University's digital and commercial goals. This role goes beyond day-to-day contract compliance - you'll also contribute to strategic sourcing decisions … manage supplier risks, and advise stakeholders across IT Services and the wider University. Key Responsibilities: Own supplier performance across the IT function using robust KPIs and SLAs Manage the full contract lifecycle from onboarding to renewal/exit Lead on supplier governance, dispute resolution, and service improvements Monitor third-party risk, drive value, and ensure compliance with contractual terms More ❯

production and perform reliably during BAU and peak periods. Champion Business Continuity: Lead the IT Service Continuity strategy, ensuring robust BCP and DR plans for critical services. Manage Vendor Performance: Oversee IT vendor operations, ensuring partnerships deliver value and identifying opportunities for cost savings. Own the Tools: Ensure ITSM tooling is modern, effective, and supports service objectives. Inspire and … skillsable to translate tech into business value Strategic thinker with strong analytical and planning skills Confident stakeholder manager and influencer at all levels Skilled in team development, coaching, and performance management Experience managing third-party vendors and service providers Why Join Us? At Evri, were transforming how technology supports our business and customers. Youll be part of a More ❯

explains how our predictive, generative, and agentic AI capabilities deliver transformational value in Enterprise Business Planning - improving productivity, agility, and decision excellence for large enterprise customers. Partner with product management and strategy teams to contribute to product strategy, roadmap, and the creation of compelling visual use cases that demonstrate the real-world benefits of Anaplan Intelligence and AI - bringing … and marketing predictive, generative, and agentic AI capabilities , with the ability to translate complex AI concepts into clear, differentiated messaging and customer-centric value propositions . Experience in Enterprise Performance Management (EPM), Integrated Business Planning (IBP), or Business Intelligence (BI) , or demonstrated ability to learn complex platforms quickly. Proven track record contributing to AI product strategy and roadmap More ❯

looking for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI's as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to … handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This … is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

looking for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI’s as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to … handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This … is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

Leading Oracle Practice Driving Finance Transformation at Scale Our client - a globally recognised Big 4 consultancy - is seeking a highly experienced Oracle EPM Solution Architect to lead enterprise-wide performance management transformations powered by Oracle Cloud. This is not just a delivery role. It's a strategic leadership opportunity at the heart of a forward-thinking Oracle practice. … ERP and data ecosystems. Strategic Advisory - Engage C-level stakeholders, shape strategic roadmaps, and provide trusted counsel on finance transformation. Delivery Leadership - Oversee solution design, integration, governance, and risk management across global programmes. Team Leadership - Lead and mentor high-performing onshore and offshore teams to deliver with excellence and consistency. Practice Growth - Actively contribute to business development, pre-sales … Oracle EPM practice. What You Bring Deep technical expertise across the Oracle EPM Cloud suite, with a focus on architecture, integration, and data management. A strong understanding of enterprise performance processes (e.g., FP&A, close & consolidation, reconciliation). A proven track record in delivering large-scale Oracle EPM programmes in a consulting or advisory capacity. Demonstrated success in stakeholder More ❯

Leading Oracle Practice Driving Finance Transformation at Scale Our client - a globally recognised Big 4 consultancy - is seeking a highly experienced Oracle EPM Solution Architect to lead enterprise-wide performance management transformations powered by Oracle Cloud. This is not just a delivery role. It's a strategic leadership opportunity at the heart of a forward-thinking Oracle practice. … ERP and data ecosystems. Strategic Advisory - Engage C-level stakeholders, shape strategic roadmaps, and provide trusted counsel on finance transformation. Delivery Leadership - Oversee solution design, integration, governance, and risk management across global programmes. Team Leadership - Lead and mentor high-performing onshore and offshore teams to deliver with excellence and consistency. Practice Growth - Actively contribute to business development, pre-sales … Oracle EPM practice. What You Bring Deep technical expertise across the Oracle EPM Cloud suite, with a focus on architecture, integration, and data management. A strong understanding of enterprise performance processes (e.g., FP&A, close & consolidation, reconciliation). A proven track record in delivering large-scale Oracle EPM programmes in a consulting or advisory capacity. Demonstrated success in stakeholder More ❯

and COSHH laws or regulations to make certain that all company Health and Safety policies and procedures are adhered to Lead and be responsible for the day to day management and supervision of the FM colleagues including managing absence and planning cover Interface with the TSMs and Technical SMEs for support, standards and process alignment Provide first point of … escalation for all maintenance colleagues, supporting with recruitment, onboarding, training and ongoing performance management of the team Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster Deliver and coordinate cluster technical meetings and toolbox talks Oversee all operations, maintenance, repairs, replacements, consumables, and general upkeep … or specialist contractor through the Helpdesk Deliver maintenance across the Cluster to the BT Specification within the SI7 system Adjust local maintenance delivery to optimise asset life, enhancing system performance where feasible, whilst ensuring CAFM system data and structure retained Call on CBRE SMEs where required for support on CAFM, Fire, Water, QHSE issues Manage and coordinate subcontractors including More ❯