1 to 25 of 38 Permanent Performance Metrics Jobs in the North of England

rates and support the sustainable growth of the Leeds Business Unit. You will also champion continuous improvement, using insights from post-bid reviews and performance metrics to enhance future pursuits. By balancing governance and structure with creativity and strategic thinking, you will ensure each submission clearly articulates … Manage & Mitigate risk throughout the bid lifecycle Develop & Refine high-quality written responses, executive summaries and presentations Control & Report on bid budgets, KPIs and performance metrics Ensure & Uphold governance, compliance and commercial accuracy Plan & Deliver client presentations and clarification responses Embed & Champion continuous improvement through structured post ...

optimise internal payment methods, processes, and customer journeys. Working closely with Digital, Retail, Finance, Fraud, Technology, and Customer teams, this role will drive payment performance, operational efficiency, and customer experience improvements through data-led insights and continuous optimisation. Partnering with the external-facing Payments Manager, this role focuses … maximising the performance, reliability, and effectiveness of our existing and future payment landscape. Key Responsibilities Payments Performance & Optimisation Own payment performance across e-commerce ensuring reliable, efficient, and customer-focused payment experiences with an emphasis on continuous improvement, with a particular focus on e-commerce. Analyse payment ...

monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify areas for improvement and innovation. Develop and implement quality assurance protocols and performance metrics to assess the Centre performance and identify areas for improvement. Conduct regular audits of Centre processes and customer interactions to identify gaps and develop strategies for enhancement. Handle escalated customer complaints and provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders ...

with genuine business wide impact. What you'll be doing: Lead, develop and inspire a team of analysts and data scientists, fostering a high-performance culture. Identify opportunities to drive efficiencies, performance improvements and strategic change through data. Shape and expand our Data Science and AI capability, developing … environment. Degree-level education in Mathematics, Statistics, Economics or a related discipline. Desirable Experience within enforcement, compliance or other regulated industries. Knowledge of operational performance metrics and case management environments What you will get in return: 25 annual leave days plus bank holidays Car Allowance Enhanced Maternity ...

growth and skill development. Monitoring the teams closely to ensure exceptional service is provided and KPIs are met. Foster a collaborative, inclusive, and high‐performance culture, actively removing barriers between teams and celebrating achievements to build motivation. Establish ambitious standards and support the teams to achieve high performance … across hardware, software, networking, and business applications, with incident, problem, and request management owned through to resolution. Define, monitor, and report on IT support metrics, KPIs, and SLAs, using insight, data, and root‐cause analysis to inform decisions and drive continuous improvement initiatives. Take full ownership of key projects ...

platform. A key part of the role will involve reviewing existing systems, identifying opportunities to reduce technical debt, and driving improvements that enhance performance, maintainability and delivery efficiency. Ensuring performance and security at scale will be a core focus. Youll work across teams to optimise rendering, caching strategies … evolving large-scale SPAs in production environments Deep expertise in React.js, Node.js and modern frontend ecosystems Strong understanding of browser internals, rendering pipelines and performance optimisation Experience improving frontend performance metrics such as TTFB, TTFP and TTI Strong knowledge of caching strategies across client, edge and server ...

provide measurable value. •Support agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives. •Make informed prioritisation decisions using data, user research, service performance metrics, and stakeholder feedback. User-Centred Service Design •Champion user-centred design principles throughout the product lifecycle. •Collaborate with User Researchers and Service Designers ...

responsible for ensuring high levels of customer satisfaction are delivered through effective and client-focused IT services. Understand and improve the IT process performance of the services delivered to our clients and end users Responsible for the delivery of the strategy of the XMO function and links into global … approaches Define Target Operating Models (TOMs) to enable a strategic framework for businesses operations and objectives for the processes, technology, people, culture, governance, and performance metrics – standardised across our clients Aligns improvements to the longer-term vision and continual service improvement ethos Act as the point of contact ...

helping Product and Engineering teams make better commercial decisions through data. Key Responsibilities Analyse customer behaviour using large-scale event-level datasets. Develop product performance metrics and audience measurement frameworks. Design, analyse and evaluate A/B tests and experimentation programmes. Partner with Product Managers, Engineers and Marketing ...

wider business initiatives, ensuring Billing capabilities effectively support new products, customer solutions and market expansion. You'll use customer insights, operational data and commercial metrics to prioritise initiatives that improve customer outcomes, reduce servicing costs and increase business value. You'll build strong partnerships with Revenue Operations, Engineering, Pricing … create seamless, connected financial experiences for customers. You'll lead, develop and inspire a team of Product Managers, creating a high-performance culture that attracts and grows top talent. You'll represent Billing at senior leadership forums, influencing decisions that shape the future of Global Payments’ Money Domain. What ...

stored correctly Assist with change management processes in a procedurally compliant manner Support project reporting including status updates, milestone reports, RAID logs and performance metrics Liaise with customers and internal stakeholders to ensure clear and consistent communication Support financial tracking of projects (POs, timesheets, cost tracking where required ...

statutory, maintenance and CAPEX programmes. Manage SAP role allocation, access controls and user training requirements. Develop automated reports aligned to business goals. Provide targeted performance information for stakeholders including the Site Director, Site Leadership Team and Engineering Managers. Liaise with external suppliers to support Computer Aided Engineering solutions. Support … experience. At least 5 years’ relevant industrial experience in asset management, maintenance systems or capital project execution. Strong knowledge of SAP PM and maintenance performance metrics, including OEE, MTBF and MTTR. Experience developing performance reports, automated reports or business intelligence tools. Well-developed IT skills, including Excel ...

This opportunity would suit someone with a strong background in financial crime, fraud prevention, AML and payments who enjoys balancing regulatory compliance with operational performance and continuous improvement. Key Responsibilities Lead the Financial Crime and Payments teams, providing strategic direction and day-to-day leadership. Oversee AML, KYC, sanctions … banking partners and key internal stakeholders. Ensure compliance with FCA requirements, anti-money laundering legislation and wider regulatory obligations. Produce MI, risk reporting and performance metrics for senior leadership. Lead, coach and develop high-performing teams while fostering a culture of continuous improvement. Support change initiatives, system implementations ...

improve how customers fund and move money, turning market insights into differentiated products and propositions. You’ll use data, customer insights and commercial metrics to prioritise initiatives and measure success. You’ll lead, develop and inspire a team of Product Managers, creating a high-performance culture that attracts … define compelling product strategies and translate them into clear roadmaps, priorities and measurable outcomes. Strong commercial acumen, with experience building business cases, optimising performance metrics and delivering growth. Experience creating and scaling new products, propositions or capabilities from concept through to market adoption. The ability to communicate with ...

improve how customers fund and move money, turning market insights into differentiated products and propositions. You'll use data, customer insights and commercial metrics to prioritise initiatives and measure success. You'll lead, develop and inspire a team of Product Managers, creating a high-performance culture that attracts … define compelling product strategies and translate them into clear roadmaps, priorities and measurable outcomes. Strong commercial acumen, with experience building business cases, optimising performance metrics and delivering growth. Experience creating and scaling new products, propositions or capabilities from concept through to market adoption. The ability to communicate with ...

requirements and translate them into actionable insights. Ensure data accuracy, consistency, and integrity across reporting processes. Support business projects by providing analytical insights and performance metrics. Document reporting processes, data definitions, and business requirements. Recommend improvements to existing reporting and analytical processes. Essential Skills & Experience: Proven experience ...

while ensuring compliance with agreed standards through effective governance structures. Act as the escalation point for significant process, policy, or system issues impacting P2P performance globally. Drive global process standardisation and optimisation initiatives to achieve substantial efficiency gains, cost reduction, and improved service delivery. Lead simplification, automation, and digitalisation … 4HANA environments; collaborate with IT teams to optimise system functionality and maximise adoption of standard solutions. Develop and own global P2P KPIs, SLAs, and performance metrics to monitor effectiveness while driving continuous improvement towards external best practice benchmarks. To excel as a Global Purchase-to-Pay Process Owner ...

working with a growing performance marketing agency in Altrincham that partners with a varied portfolio of eCommerce, retail and direct-to-consumer brands. They’re looking for a Paid Media Executive to join their friendly and ambitious team. This would suit someone with previous experience across either paid search … Strong client communication will be particularly important. You’ll manage your own portfolio of accounts, speak directly with clients and help them understand campaign performance, so you’ll need to be confident, commercially aware and comfortable building trusted relationships. The Role You’ll be responsible for building, launching ...

data use, and turning insight into meaningful action. The Role You will focus on unlocking actionable insight across the full customer lifecycle, supporting CRM performance, retention, and personalisation. Key responsibilities include: Analysing CRM, POS, digital, and survey data to identify behavioural trends and growth opportunities Supporting campaign targeting … Python for data analysis Experience with BI and visualisation tools such as Power BI or Tableau Solid understanding of segmentation, retention, and campaign performance metrics Comfortable working with multi channel CRM data including email, SMS, and direct marketing Ability to translate complex data into clear, actionable recommendations What ...

just call volume Attend events - split between the stand and industry talks Run product demos as your knowledge grows Manage your own pipeline and performance metrics Hit monthly targets that drive your progression Culture: Regular socials - team meals, and celebrations at the start and end of the financial ...

reducing false positives while maintaining strong fraud detection. Act as the business owner for machine learning models used in financial crime detection. Monitor model performance, governance and explainability, working closely with Data Science teams. Ensure monitoring capabilities evolve in line with emerging fraud trends and regulatory requirements. Maintain governance … detection systems. Strong understanding of UK financial crime regulations, including FCA requirements, Money Laundering Regulations and POCA. Knowledge of machine learning model governance and performance metrics, including false positive rates and model monitoring. Proven experience leading specialist or technical teams. Track record of improving detection effectiveness and reducing ...

high-performing sales team, recruiting, coaching and driving a culture of accountability, excellence and continuous improvement.* Develop scalable sales processes, forecasting, pipeline governance and performance metrics to deliver predictable, sustainable growth.* Build trusted relationships with senior finance, procurement and treasury stakeholders, positioning the business as a strategic payments ...

understanding technical delivery processes and collaborative engineering practices Experience using Atlassian and Jira toolsets to coordinate workflows, reporting and sprint activities Ability to monitor performance metrics and reporting, providing clear updates to stakeholders and leadership teams ERP module knowledge, familiarity with at least one or two core modules … Build Team: Driving the future application landscape across the sector, this function shapes technology strategy, architecture standards and system integration. By improving performance, security and efficiency across complex digital environments, it supports innovation, reduces technology risk and enables scalable solutions that contribute to long-term business growth. ...

company professionally in meetings, calls, and industry interactions • Collaborate with internal teams to ensure smooth onboarding and delivery for new clients • Track activity and performance using CRM tools and sales reports Required Experience & Skills • Proven B2B sales experience, ideally in a business development or new business role within media … Confidence speaking with C-level executives and senior stakeholders • Self-starter mentality with strong time management and organisation skills • Comfortable working with targets and performance metrics Preferred (Nice to Have) • Previous experience in media, advertising, publishing, or digital marketing • Existing network of B2B contacts or media buyers • Experience ...

high-performing sales team, recruiting, coaching and driving a culture of accountability, excellence and continuous improvement. Develop scalable sales processes, forecasting, pipeline governance and performance metrics to deliver predictable, sustainable growth. Build trusted relationships with senior finance, procurement and treasury stakeholders, positioning the business as a strategic payments ...