1 to 25 of 71 Permanent Performance Metrics Jobs in the North of England

monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify areas for improvement and innovation. Develop and implement quality assurance protocols and performance metrics to assess the Centre performance and identify areas for improvement. Conduct regular audits of Centre processes and customer interactions to identify gaps and develop strategies for enhancement. Handle escalated customer complaints and provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders ...

leader in the uses of high quality real world data. Enable the use of data for clinical decision support, operational intelligence, and performance improvement. Support research, innovation, and academic partnerships by ensuring access to high-quality, well-curated data. Lead the development of advanced analytics capabilities, including … strategy, and Integrated Care Systems (ICS) priorities. Desirable Understanding of research data management, clinical trials, and academic data partnerships. Awareness of NHS funding models, performance metrics,and regulatory reporting requirements. Values Essential Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post ...

manage our presence across major online marketplaces. You will be responsible for developing strategy, working with our team to build listings, ensuring compliance, optimising performance, managing ads, monitoring profitability, and scaling revenue across all platforms. This role is ideal for someone who has successfully launched brands and managed teams … plan for the following channels, upon agreed priority: Amazon eBay (url removed) The Range Debenhams Wayfair OnBuy Additional marketplaces based on your research and performance insights. Key Responsibilities Marketplace Launch & Setup Create and execute the full marketplace launch strategy across Amazon, eBay, (url removed), Wayfair, Debenhams, The Range ...

smooth delivery of support services and outstanding customer experience. The Role As Helpdesk Manager, you will be responsible for both the operational and technical performance of our service desk. You'll mentor and develop the team, manage escalations, and work closely with clients and internal stakeholders to deliver … enhance helpdesk processes, documentation, and workflows. Project Involvement: Support and lead elements of IT projects, deployments, and system upgrades. Reporting & KPIs: Monitor team performance metrics and provide management reports on service levels and client satisfaction. About You We're looking for a proactive, hands-on leader with ...

staff and end-users on all aspects of Workday functionality to ensure effective utilisation. Develop detailed reports and conduct analytics to track key HR performance metrics, offering insights and recommendations for ongoing improvement. What you bring: To excel as HRIS Manager, your background should demonstrate deep familiarity with … delivering tangible benefits for both HR teams and wider business functions. In-depth understanding of core HR processes including recruitment, onboarding, compensation management, performance tracking, and career development. Strong analytical skills combined with problem-solving abilities that enable you to interpret data effectively and recommend actionable improvements. Excellent interpersonal ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

clients are drawing down on available services effectively. Collaborate with internal teams (Sales, Operations, Finance, Product, etc.) to deliver seamless client experiences. Regularly review performance metrics with clients and provide recommendations for optimisation. Prepare and deliver reports, proposals, and business reviews to demonstrate value delivered. Qualifications Proven track … ability to manage multiple priorities. Proficiency with CRM systems and MS Office tools (Excel, PowerPoint, etc.). What We Offer Competitive salary and performance-based bonus. Opportunity to work with leading clients in [industry/sector]. Professional growth in a collaborative, fast-paced environment. Benefits package including [health ...

clients are drawing down on available services effectively. Collaborate with internal teams (Sales, Operations, Finance, Product, etc.) to deliver seamless client experiences. Regularly review performance metrics with clients and provide recommendations for optimisation. Prepare and deliver reports, proposals, and business reviews to demonstrate value delivered. Qualifications Qualifications & Experience … manage multiple priorities. Proficiency with CRM systems and MS Office tools (Excel, PowerPoint, etc.). Additional Information What We Offer Competitive salary and performance-based bonus. Opportunity to work with leading clients in [industry/sector]. Professional growth in a collaborative, fast-paced environment. Benefits package including [health ...

align with business goals. You'll play a critical role in enabling organisational effectiveness, simplifying structures, powering leaders, growing talent, and fostering a high-performance culture. If you're passionate about driving transformation, embedding cultural change, and delivering sustainable growth through innovative people strategies, we want to hear from … plans to ensure the right talent is in place at the right time. Culture Building: Drive engagement strategies that enhance colleague experiences while embedding performance metrics to foster continuous improvement. Data-Driven Insights: Use data and market trends to inform decision-making, measure organisational effectiveness, and deliver operational ...

social care services by:o producing evidence-based guidance and advice for health, public health and social care practitionerso developing quality standards and performance metrics for people providing and commissioning health, public health and social care services o providing a range of information services for commissioners, practitioners … with: o Establishing and maintaining stable and secure infrastructure services for NICE.o Ensuring plans for ongoing infrastructure and end users services achieve business goals, performance targets and agreed service levelso Ensuring appropriate system and processes are in place to enable the day-to-day IT operations, improvement and transformation ...

Cyber Security/SAAS What You’ll Be Doing: Owning the support function day to day, workflows, staffing, priorities and standards. Setting and tracking performance metrics (think SLA, CSAT, first/average response times) and acting on the data. Handling escalations with empathy and pace; ensuring customers leave ...