Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
insight and excellent analytical and problem-solving skills? If so, the NHS Business Services Authority (NHSBSA) may have the role for you! We're excited to welcome new User Research Officers to our team, with several opportunities currently available. This is a fantastic chance to make a real impact while advancing your career. You will be responsible in supporting … the digital project teams by identifying user needs through research and confident when gathering and sharing this information to stakeholders. You will need to be curious, insightful, and encouraging of your team's creativity! What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such … responsibility for specific areas of the business and/or projects and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate research strategies to facilitate early-stage concept and prototype testing, and continual research on design iterations. Leading More ❯
Obsess the Customer & Overall Quality of Experiences. Demonstrate a relentless focus to listen to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements. Break Down Silos & Enable Strong Collaboration. Create connections and processes across teams that … with building engaging, customer-focused, end-to-end UX experiences; designing elegant solutions to complex problems that require integrations with multiple platforms, domains and services; and driving analysis of qualitative and quantitative data and metrics to derive opportunities, gaps and solutions. Experience managing multiple complex, multi-phase strategic products in parallel with the ability to manage matrix teams in … experiences for our sellers, influencing a higher bar on quality and ensuring the seller is always at the center of our product roadmap and priorities. Experience working with design research and qualitative tools to ensure the voice of our seller is at the center of our product development. Strong, concise communicator and effective story-teller; experience using both More ❯
Darwen, Lancashire, United Kingdom Hybrid / WFH Options
Capita
with limited travel to client sites. Job title: CRO specialist Job Description: Core Responsibilities: Support the Experimentation Pipeline, identifying key areas for experimentation through analysis of both quantitative and qualitative website data (using Contentsquare, Google Analytics and user research) to identify areas for optimisation. Work closely with internal and external stakeholders to ideate and prioritise web experiments Build … and optimise the experimentation process Ideate, create and assist in implementing A/B tests on the TV Licensing website (using the Optimizely Experimentation tool). Conduct quantitative and qualitativeresearch to identify conversion rate issues & opportunities. Document A/B testing opportunities for key website elements such as landing pages, CTAs, and key funnels to enhance user More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Page Group
deep understanding of our users. They are a fast-growing National company driven by innovation, collaboration, and a passion for creating meaningful digital experiences. Description Plan, design, and conduct qualitative and quantitative user research (e.g., interviews, usability testing, surveys, diary studies). Analyse and synthesise research findings into actionable insights. Present research results and recommendations to … compelling ways. Collaborate closely with cross-functional teams throughout the product development lifecycle. Advocate for the user and promote a user-centred design culture across the organisation. Maintain a research repository and contribute to best practices and toolkits. Profile A successful User Experience Researcher should have: Proven experience in UX research, preferably in a product-driven or digital … environment. Proficiency with research tools such as UserTesting, Optimal Workshop, Dovetail, Maze, etc. Strong analytical, storytelling, and presentation skills. Experience conducting both remote and in-person research. Ability to work independently and manage multiple projects simultaneously. Job Offer A competitive salary of approximately £34,200 to £41,800 per annum. A permanent position with opportunities for career growth. The More ❯