1 to 25 of 54 DemandTrendPermanent Root Cause Analysis Jobs in the North of England

response calls, driving quick resolution while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management activities with broader risk management … and develop the Problem Management process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct root cause analysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop and maintain Problem Management reports … tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and key stakeholders. Ensure that incident and problem resolution actions are followed through, holding teams accountable More ❯

We are looking for an experienced Application Production Services Specialist to provide production support. The role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements. Key Responsibilities: 1. Provide L1/L2 …/L3 production support, including incident management, root cause analysis, and problem resolution. 2. Manage incident and problem tickets using enterprise ITSM tools. 3. Perform capacity and performance management to ensure system stability. 4. Work closely with development teams for onboarding new applications and upgrades. 5. Support internal and external audits, ensuring compliance and documentation. 6. Collaborate More ❯

quality management systems and processes in line with AS9100, ISO9001, and other applicable standards. Conduct internal and supplier audits to verify compliance and drive continuous improvement. Support product inspections, root cause analysis, and the implementation of corrective and preventive actions. Liaise with cross-functional teams (engineering, manufacturing, supply chain) to resolve quality issues and promote best practices. … discipline. Experience in a quality engineering or assurance role within aerospace, defence, or a similarly regulated industry. Strong knowledge of AS9100/ISO9001 standards and auditing techniques. Proficient in root cause analysis tools (e.g. 8D, Fishbone, 5 Whys) and continuous improvement methodologies. Excellent communication and stakeholder management skills. Ability to work independently and as part of a More ❯

across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform root cause analysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯

in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery … meet every single requirement, we still encourage you to apply. Deep knowledge of ITIL or Agile Service Management principles. Proven ability to lead major incident resolution and conduct thorough root cause analysis. Experience leading and mentoring a team, managing competing priorities, and supporting individual career development. Excellent communication skills, both written and verbal, with the ability to build More ❯

of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and root cause analysis with preventive measures. Implementation of security best practices and compliance monitoring. Design and execution of disaster recovery and business continuity plans. Automation and orchestration using More ❯

Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯

problem status and resolution plans. Oversee the end-to-end problem management process, ensuring alignment with ITIL standards. Conduct major incident and compliance reviews. Maintain accurate records of problems, root causes, and solutions, and produce regular reports on activities and outcomes. What we're looking for ITIL V4 Foundation (minimum). Lean intelligence and Six Sigma experience. Strong critical … thinking and root cause analysis skills. Ability to step back, approach issues logically, apply intuition, and engage the right people to resolve them. A continual improvement mindset - identifying risks to service before they cause incidents. If you have a passion for problem-solving, a proactive approach, and the ability to make a tangible impact on service More ❯

the determination of equipment criticality across all instrumentation asset classes and business functions, acting as the technical authority for whole-life asset care strategies. Apply Failure Mode and Effects Analysis (FMEA) to develop predictive and preventative maintenance strategies for critical assets, and to propose efficient spare parts holding strategies. Use field feedback and performance data to conduct regular Preventative … Maintenance Optimisation (PMO), ensuring maintenance activities remain effective and efficient. Perform detailed reliability, asset health, and performance analysis—prioritising high-risk and high-cost assets—to initiate strategy reviews and quantify improvements such as Mean Time Between Failures (MTBF), cost savings, and resource efficiency. Facilitate defect elimination studies and solutions, by collating and analysing submitted root cause analysis (RCA) conclusions, carried out locally by Maintenance Specialists, and using the companies ‘bad actor’ report to identify repeat cause assets which require investigation. Provide technical support and content for job plans, work instructions, and internal training courses; collaborate with operational and maintenance teams to improve reliability of operational equipment, and compliance with statutory and regulatory requirements More ❯

in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical Collaboration - Liaise closely with Salesforce and AWS specialists to coordinate upgrades, patch releases, and enhancements, ensuring minimal service disruption More ❯

Oracle estate is secured, up-to-date with security patches, operating system updates, and aligned with company policies. Maintain proper database security and monitor compliance. Youll provide prompt, precise root cause analysis and work closely with IT Development and Infrastructure teams to resolve issues and improve performance. Disaster Recovery & Incident Management: Participate in disaster recovery exercises, ensure More ❯

in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical Collaboration - Liaise closely with Salesforce and AWS specialists to coordinate upgrades, patch releases, and enhancements, ensuring minimal service disruption More ❯

skills. • Self-driven and be able to work independently with minimal supervision • Requirements gathering in a technical environment – Cloud and on-premise infrastructure platforms • Strong process mapping skills • Strong analysis skills • Identification of use cases • Technical understanding of infrastructure technologies • Experience of working closely with IT developers/engineers and operational teams • Root cause analysis skills More ❯

service level agreements. What you’ll be doing: Experience with an ITSM platform to manage, prioritise, and track support requests. Diagnose and resolve complex hardware and software issues. Conduct root cause analysis to minimise recurring issues and enhance service quality. Ensure system security and stability through regular patching and hardening measures. Support the team development by sharing More ❯

SQS Implement system monitoring, logging, and alerting to ensure reliability and performance Support CI/CD pipelines and work with developers to streamline deployments Troubleshoot production issues and conduct root cause analysis Maintain security best practices and ensure compliance across cloud platforms Continuously evaluate and optimise infrastructure for performance and cost Key Skills & Experience Proven experience in More ❯

SQS Implement system monitoring, logging, and alerting to ensure reliability and performance Support CI/CD pipelines and work with developers to streamline deployments Troubleshoot production issues and conduct root cause analysis Maintain security best practices and ensure compliance across cloud platforms Continuously evaluate and optimise infrastructure for performance and cost Key Skills & Experience Proven experience in More ❯

be willing to travel to other sites as needed. KEY RESPONSIBILITIES: Troubleshoot and resolve incidents, major incidents, problems and service requests, providing regular updates to the end user. Conduct root cause analysis of major incidents and problem records, contributing to the implementation of remedies and preventative measures. To be the first point of escalation for the 1st More ❯

be willing to travel to other sites as needed. KEY RESPONSIBILITIES: Troubleshoot and resolve incidents, major incidents, problems and service requests, providing regular updates to the end user. Conduct root cause analysis of major incidents and problem records, contributing to the implementation of remedies and preventative measures. To be the first point of escalation for the 1st More ❯

be willing to travel to other sites as needed. KEY RESPONSIBILITIES: Troubleshoot and resolve incidents, major incidents, problems and service requests, providing regular updates to the end user. Conduct root cause analysis of major incidents and problem records, contributing to the implementation of remedies and preventative measures. To be the first point of escalation for the 1st More ❯

comfortable working in a complex, fast-paced, and politically sensitive environment, with the ability to contribute to the recovery and stabilisation of delivery. What you'll be doing: Requirements & Analysis Engage with business stakeholders across multiple functions to elicit, validate, and document detailed business and functional requirements for SAP modules and processes. Analyse current processes, identify inefficiencies, and recommend … Support Translate business needs into feasible, scalable SAP solutions in collaboration with SAP functional and technical consultants. Support remediation efforts for previously challenged or failed SAP workstreams, contributing to root cause analysis and delivery improvement plans. Participate in full project lifecycles - from planning and design through to implementation and post-go-live stabilisation. Testing & Quality Assurance Develop More ❯

and maintain effective Business Management Systems and procedures across the organisation. Support the implementation of APQP processes and maintain documentation to support product and process quality. Manage non-conformances, root cause analysis, corrective actions and preventive measures. Monitor manufacturing performance data, identifying improvements for scrap reduction and right-first-time performance. Support responses to customer and supplier More ❯

enhance our manufacturing operations through innovative solutions, hands-on troubleshooting, and continuous improvement. How You Will Make An Impact: Troubleshoot and resolve PLC issues on the front line, performing root cause analysis to support manufacturing uptime. Respond promptly to equipment issues, logging work orders to maintain plant history and lifecycle data. Identify skills gaps and deliver hands More ❯

line support for enterprise applications and integrations, including incident management: quickly identifying, diagnosing, and resolving application-related incidents to minimise downtime and impact on colleagues; leading problem management and root cause analysis to implement preventative measures and drive service improvement; ensuring effective event management with appropriate alerting, monitoring, and planned responses. Positively engaging in execution and continuous More ❯

Project & Service Delivery Ensure all infrastructure related activities are delivered to agreed technical standards and principles Act as an escalation point for complex technical issues and provide input into root cause analysis and lessons learned. Governance & Compliance Ensure infrastructure practices comply with internal policies, industry regulations, and security standards. Lead regular audits and reviews to assess compliance More ❯

Project & Service Delivery Ensure all infrastructure related activities are delivered to agreed technical standards and principles Act as an escalation point for complex technical issues and provide input into root cause analysis and lessons learned. Governance & Compliance Ensure infrastructure practices comply with internal policies, industry regulations, and security standards. Lead regular audits and reviews to assess compliance More ❯