tuning, indexing, query optimization, and performance monitoring. Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting. Troubleshoot and resolve database and display issues, perform root-causeanalysis and corrective actions. Maintain documentation, including database schemas, and display specifications. Your Profile Key skills/knowledge/experience: Hands-on expertise on SCADA/… and problem-solving skills. Hands on experience with GE PowerOn Reliance (XA21), AEMS Platform, GE eTerra, and PowerOn Advantage Software. Effective communication and collaboration skills. Experience in incident management, root-causeanalysis, and troubleshooting production issues. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health More ❯
experience managing a team and QMS. This position plays a leading role in improving the QA function and ensuring compliance to GMP standards. Experience of internal audits, CAPAs, deviations, rootcauseanalysis and change control are essential for this role. Key Responsibilities: Manage and improve the Quality Management System (QMS). Ensure compliance with MHRA and other … discipline. Proven experience in QA management within pharmaceutical, biotech, or medical manufacturing- experience of directly managing individuals is essential for this role. Previous direct experience of CAPA, Change control, rootcauseanalysis & deviations Experience in a sterile environment. Strong knowledge of GMP and quality system regulations. Excellent communication, leadership, and problem-solving skills. Audit and regulatory inspection More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Protein Works
accurate configuration information to protect assets and components Implement lifecycle management processes for IT assets from procurement to disposal Ensure compliance with licensing agreements and optimize asset utilization Business Analysis (IT Operations) Investigate problems and opportunities within existing IT processes and systems Analyze business requirements and translate them into technical solutions Contribute to recommending and implementing solutions that enhance … delivery Continual Service Improvement Develop and maintain awareness of process efficiency opportunities Support and lead specific activities to improve IT service delivery processes Identify and address service deficiencies through rootcauseanalysis Implement metrics and KPIs to measure and drive service improvement Champion best practices and innovative approaches to service management IT Service Reporting and Management Produce More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
tasks Contribute to cloud migration and platform modernisation initiatives Implement best practices across cloud architecture, DevOps, and automation Collaborate with cross-functional teams on greenfield projects Investigate incidents, perform root-causeanalysis, and introduce preventative measures Provide technical guidance and mentorship to junior engineers Monitor platform performance, security, and costs Essential Skills & Experience 3+ years in a More ❯
and Cyber Essentials standards. Respond to and manage security incidents, including malware and ransomware threats. Collaborate with third-party cyber security providers to deploy and maintain security capabilities. Conduct rootcauseanalysis and contribute to incident response planning. Ensure compliance with industry regulations and internal governance frameworks. Stay up to date with the latest Azure and security More ❯
Sale, Cheshire, North West, United Kingdom Hybrid / WFH Options
Lawfront
and Cyber Essentials standards. Respond to and manage security incidents, including malware and ransomware threats. Collaborate with third-party cyber security providers to deploy and maintain security capabilities. Conduct rootcauseanalysis and contribute to incident response planning. Ensure compliance with industry regulations and internal governance frameworks. Stay up to date with the latest Azure and security More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
and improve incident response. Collaboration & Knowledge Sharing: Work with engineers, product managers, and QA teams to optimise deployments and continuously improve the platform. Incident Management: Troubleshoot platform issues, conduct rootcauseanalysis, and contribute to continuous improvement initiatives. Software Development: Contribute to application enhancements and resolve software-related issues. Write and maintain scalable, high-quality code primarily More ❯
solutions such as Azure Monitor, Log Analytics, and Application Insights. Knowledge of identity and access management, governance, and compliance within Azure environments. Ability to troubleshoot complex issues and perform root-causeanalysis across cloud and hybrid infrastructures. Azure certifications such as Azure Solutions Architect Expert, Azure Administrator Associate, or Azure DevOps Engineer Expert are strongly preferred. Benefits More ❯
monitoring, and logging using AWS CloudWatch, X-Ray, and IAM best practices. Collaborate with cross-functional teams to define, design, and deliver high-quality solutions. Troubleshoot production issues, perform rootcauseanalysis, and drive continuous improvements. (Optional) Contribute to UI development using React.js or Blazor for customer-facing applications. Required Skills: Strong experience with .NET Core/ More ❯
to define, design, and deliver high-quality, scalable solutions. (Optional) Contribute to Front End/UI development using React.js or Blazor for customer-facing applications. Troubleshoot production issues, perform rootcauseanalysis, and drive continuous improvements. Required Skills & Qualifications Strong experience in .NET Core/ASP.NET Core (Web APIs, microservices). Hands-on expertise with AWS serverless More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
migration and modernisation projects from inception to delivery Drive best practices in cloud architecture, DevOps, and automation Collaborate with cross-functional teams on greenfield solutions Lead incident response and root-causeanalysis with preventative action Mentor engineers and act as a trusted technical authority Ensure cost efficiency, security, and performance across platforms Essential Skills & Experience 5+ years More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
/Entra ID/Intune configuration and policies, including knowledge of Identity principles, SSO and Certificate Based Authentication. The ability to troubleshoot, own and manage problem records, including perform RootCauseAnalysis (RCA). Can demonstrate working knowledge of Change and Incident management principles working within the ITIL framework. You and your role As a Senior Infrastructure More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
/Entra ID/Intune configuration and policies, including knowledge of Identity principles, SSO and Certificate Based Authentication. The ability to troubleshoot, own and manage problem records, including perform RootCauseAnalysis (RCA). Can demonstrate working knowledge of Change and Incident management principles working within the ITIL framework. You and your role As a Senior Infrastructure More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
desktop and networking equipment. Active Directory, Microsoft Office 365, Entra, Citrix, VMware, vSphere Documenting incidents and resolutions clearly and accurately. Excellent customer service and communication skills. Strong troubleshooting and rootcauseanalysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver More ❯
priority tickets and ensure timely resolution or escalation in line with SLAs. Technical Escalation & Expertise Serve as the primary escalation point for Service Desk Analysts on technical issues. Lead rootcauseanalysis and contribute to problem management processes. Maintain and share technical knowledge through documentation and training sessions. Team Leadership & Line Management Provide day-to-day guidance More ❯
and platforms, including SIEM, XDR, EDR, DLP, IAM, PAM, ZTNA and vulnerability management solutions Lead or support the detection and response lifecycle, including triage of alerts, investigation of incidents, rootcauseanalysis, and coordination of response actions. Implement and administrate security operational controls across AWS, Azure, and on-prem environments, ensuring consistent alignment with ISO 27001, PCI More ❯
Problem resolution plans to reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation and collaboration between cross functional teams and suppliers to restore normal service operation as … Problem resolution plans to reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation and collaboration between cross functional teams and suppliers to restore normal service operation as … all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What You'll Do Operate within a 24/7 shift and On Call environment Take ownership of More ❯
reviews, entitlement audits, and role certification; identify and remediate potential vulnerabilities in provisioning and access enforcement. Incident Management & Response Participate in access-related incident response, including unauthorized access investigations, root-causeanalysis, and mitigation measures. Client Engagement & Training Collaborate with stakeholders to understand access requirements, deliver training on commission controls, and promote best practices for secure identity More ❯
Control Plans, SOPs). Develop and maintain detailed production process maps and improvement plans. Implement process control measures, including SPC techniques, to improve OEE. Conduct process capability studies, statistical analysis, and data-driven decision-making. Support introduction of new products and processes; work cross-functionally with Manufacturing Engineering. Participate in Lean improvement events and support rootcauseanalysis, corrective actions, and preventive measures. Maintain compliance with safety, environmental, and regulatory requirements. Quality Systems Engineering: Drive the performance of the organisation's Quality System, ensuring compliance and continual improvement. Implement and maintain Business Management Systems (BMS) and procedures across the organisation. Support APQP processes and maintain documentation to ensure product and process quality. Manage non-conformances More ❯
service effectiveness. Monitor performance, identify strengths and development areas, and optimise team resource allocation. Deliver professional technical support and maintenance to assigned accounts within agreed SLAs. Conduct field coaching, rootcauseanalysis, and provide detailed reporting for service improvement. Ensure effective fault diagnosis, maintenance, and system updates. Support new installations and project work as required. Maintain team More ❯
role is working with technical specialists to understand and map technical use cases. Essential Skills Strong communication skills, verbally and in writing Requirements gathering Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Rootcauseanalysis PAM experience Ability to optimise processes and maximise efficiency Strong stakeholder engagement skills More ❯
us identify gaps, innovate, and deliver smarter solutions across the network. What Youll Be Doing Developing and supporting network-wide data and BI improvement projects. Creating tools that enable rootcauseanalysis and data visualisation. Delivering regular insights through daily, weekly, and monthly reporting to operations and executive stakeholders. Automating legacy reporting and championing Power BI adoption … across the network. Building proactive systems and data infrastructure to support a high-performance culture. Providing strategic insights to optimise flow, improve service, and manage risk. Enhancing trend analysis and guiding teams with clear, actionable recommendations. Communicating performance updates and risks clearly and consistently. Responding quickly to changing demands and supporting multiple stakeholders. What Youll Bring Strong skills in More ❯
Portsmouth, yorkshire and the humber, united kingdom Hybrid / WFH Options
AIRBUS Defence and Space Limited
the management and maintenance of system architecture and system models relating to SDR-based platforms. * Integrate and validate RF front-ends, FPGAs, and real-time software stacks. * Conduct performance analysis and trade studies for modulation, coding, and protocol layers. * Support waveform development and integration across multiple SDR platforms * Lead system-level troubleshooting, rootcauseanalysis, and More ❯
and engineering squads have clear deliverables, realistic timelines, and robust support to deliver against those commitments. Key Responsibilities Lead the end-to-end incident and problem management lifecycle, including rootcauseanalysis Identify recurring issues and work with engineering/product to drive prevention Monitor SLAs, track metrics (e.g. MTTR, incident volumes), and improve service levels Drive More ❯
Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
teams to understand requirements and deliver database-related initiatives. Communicate effectively to provide updates and address concerns. Troubleshooting and Support: Provide technical support, troubleshoot database-related issues, and conduct rootcauseanalysis to prevent future occurrences. Required Skills & Qualifications: Proven experience in Database Administration, particularly with SQL databases. Familiarity with high availability solutions and disaster recovery techniques. More ❯