1 to 25 of 224 Permanent Root Cause Analysis Jobs in the North of England

compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

queue and team leader/agent performance across our in-house teams in Manchester, UK and Milan, Italy. Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance. Helping define new metrics, targets and best practices to drive … weekly monitoring of key performance indicators (KPIs) for channels (e.g., chat, email, phone), service queues, team leaders, and individual agents across UKI and EU. Root Cause Analysis (RCA): Conducting deep dives and methodical investigations to identify the fundamental reasons behind performance trends (e.g., analysing agent productivity, training ...

developing the Systems Engineers around you. You will work across multiple customer environments, providing a senior point of reference for Systems Engineers, driving root cause analysis on recurring issues, and contributing to the automation, standards and tooling that underpin the squad's operations. Key Responsibilities … providing clear, confident communication to stakeholders under pressure. Own problem management for recurring or systemic issues, using monitoring data, CMDB relationships and log analysis to establish true root cause and prevent recurrence. Design, build and maintain automation and scripting ( e.g. PowerShell, PowerPlatform, Microsoft Graph, AI ) to reduce ...

.The role ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting.Key ResponsibilitiesIncident Management & CoordinationLead the management of business incidents from identification through to resolution and closure.Coordinate cross … impact.Challenge and support resolver teams to ensure timely and effective resolution of incidents.Escalate issues appropriately where progress is at risk or impact is increasing.Root Cause Analysis & Continuous ImprovementLead or coordinate the completion of root cause analysis (RCA) for significant incidents.Ensure corrective and preventative actions ...

channel, queue and team leader/agent performance across our in-house teams in Manchester, UK and Milan, Italy.Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance.Present market performance updates and strategic implications to executive leadership.Identify Operational … weekly monitoring of key performance indicators (KPIs) for channels (e.g., chat, email, phone), service queues, team leaders, and individual agents across UKI and EU.Root Cause Analysis (RCA): Conducting deep dives and methodical investigations to identify the fundamental reasons behind performance trends (e.g., analysing agent productivity, training gaps, system ...

critical role in improving asset reliability and plant performance. Working closely with engineering, maintenance and operations teams, you will identify potential equipment failures, lead root cause analysis and implement effective reliability improvements across the site. Responsibilities of the Reliability Engineer: Lead reliability improvement initiatives and small CAPEX … projects, identifying opportunities to improve equipment performance and site reliability. Own and develop the site condition monitoring programme, such as vibration analysis, oil analysis, thermography and ultrasound. Analyse condition monitoring data to identify potential failures and translate findings into effective maintenance strategies and action plans. Identify risks, including ...

services for storage, compute, and analytics, you will help deliver reliable, well-governed data assets to downstream users. You will apply strong data analysis skills to identify root causes of data issues, work with dimensional data models and slowly changing dimensions, and implement infrastructure as code using Terraform. … distributed cloud infrastructure. Workflow orchestration Configure and manage Apache Airflow DAGs for task orchestration, ensuring reliable scheduling, monitoring, and execution of data processing workflows. Root cause analysis Perform data analysis to identify and resolve root causes of pipeline failures and data quality issues - including reviewing ...

complaints. It safeguards customer satisfaction and trust and acts as the key interface between product group quality, the customer and other functions. By driving root cause analysis, corrective actions and cross functional alignments, the role contributes to the long term improvement of the company and protects … market.Duties will include:Taking ownership of complaint handling for your assigned product group and support customer requestsDriving structured problem-solving activities (e.g. 8D), including root cause analysis, definition of containment actions, and implementation of sustainable corrective measuresMonitoring and following up on quality improvement actions with internal ...

role ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting. Key Responsibilities Lead the management of business incidents from identification through to resolution and closure. Coordinate cross … timely and effective resolution of incidents. Escalate issues appropriately where progress is at risk or impact is increasing. Lead or coordinate the completion of root cause analysis (RCA) for significant incidents. Ensure corrective and preventative actions are clearly defined, tracked, and implemented. Identify systemic issues and opportunities ...

services for storage, compute, and analytics, you will help deliver reliable, well-governed data assets to downstream users. You will apply strong data analysis skills to identify root causes of data issues, work with dimensional data models and slowly changing dimensions, and implement infrastructure as code using Terraform. … distributed cloud infrastructure. Workflow orchestration Configure and manage Apache Airflow DAGs for task orchestration, ensuring reliable scheduling, monitoring, and execution of data processing workflows. Root cause analysis Perform data analysis to identify and resolve root causes of pipeline failures and data quality issues - including reviewing ...

usable and aligned to stakeholder requirements. Using Power BI to create compelling, high-quality visualisations and self-service reporting products. Diagnosing business issues through root cause analysis, performance investigation and structured analytical thinking. Developing scenario models, forecasts and expected outcomes to support strategic and operational decisions. Translating … reporting solutions. Ability to design, build, test and iterate reports to ensure accuracy, quality and practical business use. Strong business problem-solving skills, including root cause analysis and structured analytical thinking. Commercial awareness and the ability to link insight to business outcomes, benefits and performance improvement. Experience ...

experience to help shape future direction. You will also serve as a 4th Line escalation point, providing expert technical support for complex issues, driving root cause analysis, and implementing long-term improvements that enhance service reliability and efficiency. What you'll bring You will have extensive experience … Bicep, enabling the delivery of consistent, scalable, and supportable infrastructure solutions. You will be confident managing live service environments, resolving escalated incidents through root cause analysis, and working closely with third-party suppliers. A strong understanding of change management, governance, risk, and service stability is essential, alongside ...

Dynatrace ArchitectureCollaborate with Application and Infrastructure TeamsDesign Scalable and Resilient Monitoring SolutionsDeploy and Configure Dynatrace Across Diverse EnvironmentsIntegrate Dynatrace with Existing Systems and ApplicationsConduct Root Cause Analysis and Performance OptimizationDocument Architecture, Configurations, and Troubleshooting ProceduresDeliver Training and Enablement SessionsEnsure Compliance with Security and Governance StandardsSupport Continuous Improvement … support for Dynatrace-related issues. Research and troubleshoot with support from SMEs as neededCollaborate with development, operations, and support teams to resolve performance issues.Conduct root cause analysis for performance problems and recommend solutions.Optimization and Best Practices:Develop and implement best practices for effective use of Dynatrace.Optimize monitoring ...

stable and compliant with regulatory requirements. Support operational readiness and ongoing service resilience. Incident, Problem & Change Management Manage incidents through to successful resolution. Conduct root cause analysis and implement preventative measures. Support major incident investigations and service recovery activities. Participate in change, release and deployment processes. Ensure … engineering experience within Financial Services or another complex, highly regulated environment. Experience supporting business‐critical applications in production environments. Excellent troubleshooting, diagnostic and root cause analysis skills. Strong understanding of Incident, Problem, Change and Release Management processes. Experience working with application integrations and interfaces. Strong SQL skills ...

maintain Data Governance and Data Quality maturity assessments, KPIs, thresholds and SLAs. Oversee Data Quality management, including the recording of data quality incidents, root‐cause analysis, business impact assessment, communication, remediation planning and resolution in conjunction with Data Owners and other stakeholders. Escalate significant or overdue risks … setting, performance and capacity management, coaching, career development and succession planning. Experience of establishing data quality controls, dimensions, thresholds, and SLAs, as well as root‐cause analysis and remediation processes. Experience of embedding data ownership and stewardship models, including domains, role accountabilities, governance ceremonies, training and engagement. ...

devices. Ensure IT compliance with manufacturing industry regulations (e.g. ISO 9001, GAMP 5, ISO 27001, 21 CFR Part 11) and data integrity guidelines. Lead root cause analysis (RCA) and CAPA for IT system outages, data synchronization failures, or automated line disruptions. Collaborate with OT, Automation, and Systems … Model). Familiarity with manufacturing quality standards (ISO 9001) and IT service/security management frameworks (ITIL, ISO 27001). Experience with root cause analysis methodologies (8D, 5-Why) applied to IT system failures and software defects. Strong ability to translate complex manufacturing shop-floor requirements into ...

machinesWorking closely with operational teams to identify and resolve issues, either live or through continuous improvement workRepresenting the engineering function in site team huddlesApplying Root Cause Analysis methodology to remove repeatable faults and sharing findings across the networkSupporting contractor control management on site using Permit to Work … them in a live operational environmentPossessing a Hazard & Risk Assessment qualification, isolation and check for dead capability, or an understanding of dynamic risk assessmentUnderstanding Root Cause Analysis and continuous improvement processesFamiliar with FMCG, food manufacturing, or automation systems such as box erectors, pallet wrappers, simple air systems ...

manufacturing operation Drive continuous improvement and optimisation of automated production equipment Lead automation upgrades and integration of new technologies Provide technical support and root cause analysis for complex plant issues Improve reliability, performance and efficiency of existing systems Collaborate with equipment suppliers, integrators and engineering partners Mentor … Knowledge of instrumentation, process control and industrial electrical systems Experience supporting automated production lines and robotic systems A structured approach to fault finding and root cause analysis Why Join? This is a rare opportunity to join a business who continue to invest heavily in technology, automation ...

manufacturing operation Drive continuous improvement and optimisation of automated production equipment Lead automation upgrades and integration of new technologies Provide technical support and root cause analysis for complex plant issues Improve reliability, performance and efficiency of existing systems Collaborate with equipment suppliers, integrators and engineering partners Mentor … Knowledge of instrumentation, process control and industrial electrical systems Experience supporting automated production lines and robotic systems A structured approach to fault finding and root cause analysis Why Join? This is a rare opportunity to join a business who continue to invest heavily in technology, automation ...

Computerised Maintenance Management System (CMMS). Identify equipment defects and raise additional work requests where further repairs or improvements are required. Contribute to Root Cause Analysis investigations to identify recurring equipment failures and support the implementation of permanent corrective actions. Assist with continuous improvement initiatives that improve … training or fault-finding experience. Hydraulics and pneumatics training or experience. IOSH Working Safely or equivalent Health & Safety qualification. Lean Manufacturing, Continuous Improvement or Root Cause Analysis training. MEWP, FLT or First Aid qualifications. Strong fault-finding and diagnostic skills, with the ability to interpret electrical schematics ...

developing Allen Bradley and Siemens PLC systems. Maintaining and improving SCADA , control and automation systems. Delivering automation improvement and Continuous Improvement projects. Conducting root cause analysis and implementing permanent corrective actions. Improving automation reliability and manufacturing performance. Supporting capital investment and automation upgrade projects. Identifying equipment obsolescence … Automation Engineering, Allen Bradley PLC, Siemens S5, Siemens S7, PLC Programming, PLC Fault Finding, SCADA, Industrial Automation, Process Control, Instrumentation, PID Control, Continuous Improvement, Root Cause Analysis, Reliability Engineering, Food Manufacturing, FMCG, Process Manufacturing, Industrial Networks, CIP Systems, Pumps, Valves, Drives, Motors, Flow Meters, Capital Projects, Controls ...

reporting, policy review and regulatory awareness. The role will have a particular focus on producing clear, accurate and senior-level documentation, including incident reports, root cause analysis, lessons learned, Executive Committee updates, Governance Forum papers, Board documentation, regulatory submissions, policy reviews and supporting materials for regulatory engagement. … career in Operational Resilience and Third-Party Vendor Management. Responsibilities Operational Resilience & Incident Management Coordination and support of operational resilience incident reporting.Drafting incident summaries, root cause analysis, lessons learned and remediation plans.Tracking actions, vulnerabilities, and support escalations to governance forums.Business Continuity Planning (BCP) and alignment with Operational ...

function across Worldpay, ensuring effective management of all incidents. Provide oversight of the end-to-end incident lifecycle, from detection and assessment through recovery, root cause analysis, and resolution. Direct enterprise-wide response activities during business-critical incidents, ensuring coordinated actions across operational, technology, product, and business … translated into sustainable control enhancements, with remediation activities tracked through validation and closure. Continuous Improvement & Transformation Lead enterprise post‐incident review activities focused on root cause identification, customer outcomes, business impact, and service improvement opportunities. Ensure corrective and preventive actions are owned, tracked, and completed. Drive initiatives ...

Discover Technology & Change at Vanquis: Job Board | Dayforce Jobs How you’ll make an impact: Own Level 2 incidents from diagnosis through resolution and root cause analysis. Business‐critical services recover quickly and repeat issues are reduced. Troubleshoot issues across Salesforce, MuleSoft APIs, GoAnywhere MFT workflows and Genesys … with clear technical evidence. Use logs, transaction traces, API payloads and Sumo Logic dashboards to investigate failures and performance issues. The team can identify root causes across application, integration and data layers. Manage incidents, problems, changes, defects and technical backlog items through ITSM tooling and Azure DevOps. Work ...