Lead Problem Analyst
- Hiring Organisation
- Hays
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
kind of IT professional who loves getting to the root cause rather than putting out the same fires every week We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance … support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server ...