1 to 25 of 80 Permanent Root Cause Analysis Jobs in the North of England

and GCP, ensuring resilience, cost-efficiency, and data security. Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. Support live systems, perform root cause analysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelors More ❯

hybrid and flexible working arrangements available. Please consult your recruiter for details. Grade: GG10 - GG11 Referral Bonus: £5,000 Job Description Serve as the point of escalation for intrusion analysis, forensics, and incident response queries. Provide root cause analysis for complex, non-standard findings and anomalies without existing playbooks. Mentor team members and share knowledge proactively. … red team and pentest findings to improve detection rules. Provide forensic support and threat emulation to improve alert triage and accuracy. Identify gaps in SOC processes, data collection, and analysis, demonstrating the need for improvements through scenarios and red teaming. Perform complex threat hunting, automation, and analytic enrichment tasks. Set vision and milestones for emulation and detection capabilities, influencing More ❯

and GCP , ensuring resilience, cost-efficiency, and data security. Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. Support live systems, perform root cause analysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelor More ❯

Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯

Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯

resilient hybrid infrastructure solutions across Azure and traditional platforms. Collaborate with DevOps, SecOps, and development teams to support deployments and maintain secure, reliable environments. Support incident response and perform root cause analysis of infrastructure-related issues. Contribute to disaster recovery and business continuity planning. Lead infrastructure product evaluations and take part in implementing new technologies. Ensure solutions More ❯

governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the three UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans … IT Manager. Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports … UK IT Manager & Help Desk Team Development partners (internal & external) supporting UK systems UK Franchise partners & store owners Skills & Experience Proven track record of 7+ years in IT business analysis, product ownership, or IT governance roles, ideally within multi-site or franchise organisations operating in the UK. Demonstrable success in managing technology initiatives within complex, multi-platform environments (experience More ❯

and monitoring of disaster recovery solutions and backup strategies Ensure compliance with internal security policies and regulatory requirements (e.g., GDPR, ISO27001, PCI DSS v4.0) Provide 3rd line support and root cause analysis for complex issues Write PowerShell scripts to automate and streamline administrative tasks Document system configurations, changes and standard operating procedures Participate in infrastructure projects, including More ❯

and monitoring of disaster recovery solutions and backup strategies Ensure compliance with internal security policies and regulatory requirements (e.g., GDPR, ISO27001, PCI DSS v4.0) Provide 3rd line support and root cause analysis for complex issues Write PowerShell scripts to automate and streamline administrative tasks Document system configurations, changes and standard operating procedures Participate in infrastructure projects, including More ❯

of first party fraud strategies and controls to detect and prevent credit abuse. Developing a fraud handbook to support the business and management of first party fraud cases. Conducting root cause analysis on first-party fraud events to identify control gaps and supporting the First Party Fraud Strategy Manager with the delivery of mitigating controls. Developing data More ❯

that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive diagnostics, root cause analysis, and implementing long-term solutions. In addition to supporting escalated incidents, you will contribute to system design, strategic projects, and continuous service improvement. The ideal … Line Support Engineer - Key duties Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management & Improvement Maintain, monitor, and optimise … support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out detailed troubleshooting and perform root cause analysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as Active Directory, Group Policy, Office 365, Exchange, and Windows Server More ❯

and Reporting: Define and track key quality metrics to measure the effectiveness of QA processes. Provide regular reports and updates on testing progress, coverage, and results to stakeholders. Conduct root cause analysis on defects, working closely with development teams to resolve issues and prevent recurrence. Skills and Experience of a Lead QA Analyst; Experience in quality assurance More ❯

Enhancements Identify optimisation opportunities and collaborate on config changes, updates, patches, and upgrades. Ensure thorough testing and documentation of changes. Incident and Problem Management Resolve incidents within SLAs, conduct root cause analysis, and implement long-term fixes. Maintain accurate records of incidents and resolutions. Compliance and Security Ensure applications meet organisational policies, standards, and regulatory requirements. Work … making. Strong technical and mathematical skills. Desirable knowledge and skills Possess a strong knowledge of Google Marketing Platform, including Google Tag Manager (GTM). Able to perform high-level analysis within GMP platforms such as GA4 and Floodlight to extract insights and support marketing efforts. Utilise programming languages (e.g., Python, R) and database management tools (e.g., SQL) Awareness of More ❯

in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical Collaboration - Liaise closely with Salesforce and AWS specialists to coordinate upgrades, patch releases, and enhancements, ensuring minimal service disruption More ❯

party fraud strategy and the overarching control environment to detect and prevent credit abuse. Conducting first party fraud risk assessments to identify, assess, document first party fraud risks. Conducting root cause analysis on first party fraud events to identify control gaps, owning the delivery of mitigating controls. Developing, owning and monitoring a range of KRI's in More ❯

to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for … to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯

to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯

lifetime of an incident or problem Undertake small scale development tasks, primarily creating checks and automation and data reconstructions Participate in or run relevant meetings, e.g. including team ceremonies, root cause analysis, long running problem handover, etc. Ensure that the Incident and Problem Management process is followed Establishing, sharing and follow operational procedures and controls Participate in More ❯

manage automation scripts to streamline processes and reduce manual effort. Collaborate with development, data, and security teams to understand and meet their platform requirements. Lead incident resolution efforts, including root cause analysis, fixes, documentation, and preventative solutions. Apply strong analytical and problem-solving skills to resolve complex technical issues. Monitor and manage platform performance, ensuring high standards More ❯

and a communicative candidate, this is the role for you. Core responsibilities Incident and Problem Management: Own the end-to-end problem and incident lifecycle, ensuring timely resolution and root cause analysis. Drive proactive problem management, identifying recurring issues and working with Product and Engineering to implement preventive measures. Track and report on key metrics like MTTR, % problems … with diagnosed root cause, and incident volume. Continuous improvement: Monitor and manage service levels, ensuring adherence to SLAs and KPIs. Identify areas for improvement and implement changes to optimize performance. Collaborate with team leads to ensure effective resource allocation and workload distribution. Foster a culture of continuous improvement and knowledge sharing within the team. Identify training needs across More ❯

as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work … the team to uncover insights and patterns of defects that will help us build initiatives to reduce defects at scale Ability to pull data and perform deep-dives and root-cause analysis as needed. Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon More ❯

Applications Team Foundation Server Jenkins Excellent communication skills at all levels Motivated and Proactive Superb analytical and research skills. Advantageous Skills and Knowledge: Ability to interpret and perform defect root cause analysis on program code Database: Oracle, DB2, PL/SQL Knowledge of C C# Reporting skills, and ability to analyse metrics To be considered for shortlisting More ❯

improvement Platform support and project delivery through effective resource management and planning Act as a point of escalation/subject matter expertise for OCI related matters and lead on root cause analysis with a focus on resilience and prevention Monitoring & Logging: Establish a proactive observability strategy - dashboards, metrics, logs, traces - for critical Oracle services Design and implement … of custom metrics, threshold-based alerting, and anomaly detection to reduce mean time to detect/respond (MTTD/MTTR). Drive operational excellence via log aggregation, correlation and root cause analysis across cloud environments. Automate monitoring deployment through Infrastructure as Code. Role Requirements Minimum Criteria Demonstrable experience with Oracle Cloud Infrastructure (OCI), including proficiency in the More ❯

SQS Implement system monitoring, logging, and alerting to ensure reliability and performance Support CI/CD pipelines and work with developers to streamline deployments Troubleshoot production issues and conduct root cause analysis Maintain security best practices and ensure compliance across cloud platforms Continuously evaluate and optimise infrastructure for performance and cost Key Skills & Experience Proven experience in More ❯

SQS Implement system monitoring, logging, and alerting to ensure reliability and performance Support CI/CD pipelines and work with developers to streamline deployments Troubleshoot production issues and conduct root cause analysis Maintain security best practices and ensure compliance across cloud platforms Continuously evaluate and optimise infrastructure for performance and cost Key Skills & Experience Proven experience in More ❯