enterprise environments. Experience working with one of the large IT system integrators and offshore delivery teams. A good knowledge of servicemanagement, ITIL processes and some an understanding of SIAM methodology. Desirable Project management certifications (e.g., PMP, PRINCE2, Agile PM). Previous experience in business-critical service delivery roles. Strategic thinker with strong analytical capabilities. Calm under pressure; able to More ❯
Process Management you should act as lead for ServiceIntegration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as ITIL Process Manager/Head of Process Management would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum £50k +£5k Car Allowance=£55k & Caree
Process Manager you should act as lead for ServiceIntegration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as Head of Process Management/ITIL Process Manager would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum £50k +£5k Car Allowance=£55k & Caree
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Capgemini
models and supporting business change. A consultative approach to solution design, with the ability to facilitate workshops, define service strategies, and deliver end to end ServiceIntegrationandManagement (SIAM) solutions. A working knowledge of ITIL (certification preferred), and familiarity with frameworks such as COBIT, VeriSM, IT4IT. Experience with tools like ServiceNow is a plus. Ability to translate business needs More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Infused Solutions Ltd
Management Location: Leeds (Hybrid) Type: Permanent, Full-Time Salary :£75,000-£85,000 + Benefits A market leading client is looking for a Solutions Architect who has excellent serviceintegrationandmanagement experience. We are seeking a strategic and technically adept Solutions Architect to lead the design and evolution of our servicemanagement capabilities, ensuring alignment with ITIL best practices … process leads, and technical teams to ensure that servicemanagement processes, tools, and data models support business objectives and operational efficiency. Responsibilities Key Responsibilities: Lead the design of serviceintegrationandmanagement processes and workflows aligned with ITIL principles. Collaborate with enterprise architects to ensure architectural consistency and strategic alignment. Develop integration strategies for servicemanagement tools, ensuring interoperability andMore ❯