Permanent Service Continuity Management Jobs in the North of England

1 of 1 Permanent Service Continuity Management Jobs in the North of England

Service Management Reliability Engineer

Harrogate, Yorkshire, United Kingdom
MasterCard
Job Title: Service Management Reliability Engineer Overview: The Service Management Reliability Engineer (SMRE) role is a key contributor within the operational organization, demonstrating broad business knowledge, technical proficiency, and leadership across FCS A2AR Services. The position provides direction and guidance, ensuring the delivery of high-quality … FCS A2AR Engineering, Product Operations, GCC, CTS, DevOps, ONE, third parties, and regional/global product managers, to identify, understand, manage, and respond to service requirements and risks effectively. The primary responsibility is to ensure service availability, supportability, and quality for customers. The SMRE will be accountable and … responsible for: Operation: Federated Problem Management, including trend analysis, resource allocation, and root cause evaluation. Strategy: Developing new business opportunities aligned with customer needs and supporting business and service development. Design: Consulting on service management and business process design, monitoring service availability, and conducting operational More ❯
Employment Type: Permanent
Salary: GBP Annual
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