14 of 14 Permanent Service Manager Jobs in the North of England

Lead Service Excellence for a Growing Technology Business Service Operations Manager Doncaster, South Yorkshire with National Travel IPS, UK exists to create an exceptional customer experience by addressing real parking needs with innovative and transformative solutions. Our vision is to provide the leading parking technology ecosystem. … part of our growth, we are looking for an experienced and hands-on Service Operations Manager to lead and develop the customer services and field service team from the Doncaster site. This is a fantastic opportunity to join a well-established but growing technology business that ...

Service Manager - Altrincham - Hybrid £50k + Excellent Benefits An exciting opportunity has arisen for an experienced Service Manager to join a growing software solutions provider. This role offers the opportunity to lead the delivery of services across software implementations, customer support, professional services … ensuring information is gathered and validated accurately. Skills & Experience Previous experience in a Service Manager, Operations Manager, Professional Services Manager, or Customer Success leadership role. Minimum of 5 years' experience working within onboarding, screening, compliance, or regulated industry environments. Experience working closely with ...

seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service providers Monitor ...

Applications Service Manager £60,500 Rochdale (2 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This is an excellent opportunity for a hands-on applications leader … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Service Operations ManagerSheffield (Hybrid – 3 days office/2 days home) | salary £45,000 - £50,000 + bonus Are you an experienced IT Service leader ready to step up and put your own stamp on a service operation that's about to be reshaped for the future … Elevation Tech & Transformation are working exclusively with a leading Sheffield-based business to find their next IT Service Operations Manager. This is a genuine opportunity to lead a well-established, high-volume service function during a period of real investment and transformation. You'll take ownership ...

Service Delivery & Operations Manager - Cheshire Were working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery and technical … senior point of contact for customers. Key Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers and senior ...

28.08.26 Interview expected to take place in the week commencing 07.09.26 Bradford Teaching Hospitals NHS Foundation Trust is looking for an experienced, inclusive and service-driven IT Service Delivery Manager to lead the delivery of high-quality IT support across Bradford Royal Infirmary and community sites. … tools, access and support they need to deliver excellent care. Main duties of the job You will provide strategic and operational leadership for IT Service Delivery, overseeing the Service Desk and frontline support teams, alongside key disciplines including incident, problem, change and asset management. With responsibility for services ...

Service Sales Business Development Manager Location: Scotland, North of England or Midlands Salary: 40,000- 45,000 basic, depending on location and experience Commission: 1% on contract renewals 2% on new contracts Benefits: Car allowance or company car The Opportunity We are looking for an experienced Service … enquiry and site survey through to quotation, negotiation and successful contract award. The position would suit a commercially driven sales professional with experience selling service and maintenance contracts who enjoys developing customer relationships, identifying new opportunities and converting enquiries into long-term business. Key Responsibilities As Service Sales ...

Customer Service/Account Manager – Telecommunications Location: Manchester (Office Based) Salary: £27,000 - £33,000 per annum (depending on experience) About the Company Our client is a well-established and growing telecommunications provider, delivering high-quality connectivity and communication solutions to businesses across the UK. … continued growth, they are looking to recruit a Customer Service/Account Manager to join their Manchester office. This is an excellent opportunity for someone who enjoys building strong customer relationships, providing outstanding service, and managing customer accounts within a fast-paced telecoms environment. The Role ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities: Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

summary Lead and continuously improve end-to-end end-user support services - including the Service Desk (1st line), remote 2nd line support and on-site field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed and maintain ITIL-aligned processes (Incident, Request, Problem, Change … Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high-quality support for the Trust's Digital estate, systems and services, and device lifecycle/asset management across a regional multi-site Mental Health Trust. Main duties of the job Service Delivery & Operations ...

postholder will oversee the efficient operation of the IT Service Desk, ensuring high-quality support services are delivered consistently across the business. This role combines leadership, technical awareness, and strong communication skills to drive service excellence, ensure adherence to SLAs, and support effective coordination with resolver teams … stakeholders during high-priority incidents. Key Responsibilities Service Desk Management Incident Coordination Team collaboration within and outside of department. Drive continual service improvement initiatives. Report on performance, incident trends, and operational metrics. Drive forward industry best practices within the business. Provide training and guidance to the Service ...

Sustainability programs. THE ROLE IN SHORT The Fleet Services Team Manager plays a pivotal role in translating MICHELIN Connected Fleet's service strategy into day-to-day results. You will lead, coach and develop a team of Fleet Service Agents who support customers through Deployment … risk or dissatisfied customer cases, working to resolve issues quickly and protect NPS Capacity Planning: Work with the Head of Fleet Services and the Service Delivery and Planning team to ensure the team has the right resource and skills to meet demand Process & Quality: Maintain and reinforce SOPs ...

Senior Client Services Manager - Digital Media & Ad Tech - Up to £50K + Bonus The Company Our client is a growing digital advertising and technology business that helps leading brands connect with audiences across high-quality digital environments. They combine media, data, technology and creative solutions to deliver effective … point of contact for advertisers and agencies, providing a transparent, responsive and straightforward client experience. You will build strong relationships with clients, delivering excellent service while identifying opportunities for repeat business and future revenue growth. You will provide strategic recommendations that support both long-term brand-building objectives ...