18 of 18 Permanent Service Manager Jobs in the North of England

Service Delivery Manager Deliver consistent, high-quality IT services that keep Evri moving Are you passionate about service excellence, stakeholder engagement, and ensuring IT delivers real value to the business? Join Evri as an IT Service Delivery Manager and play a key role … managing critical IT services, vendor performance, and operational relationships that support our fast-moving organisation. What you'll be doing As an IT Service Delivery Manager , reporting into a Senior Service Delivery Manager, you will support the Service Delivery Management function by ensuring ...

Service Manager - ITIL/ITSM - hybrid - £60K Hybrid - 1 day a week in office - Manchester/Huddersfield Are you a proactive IT Service Manager who wants to lead technology service operations and ensure consistent, reliable performance across systems and platforms? In this role … take ownership of incident management, service governance, and operational excellence, helping to deliver a seamless technology experience across the organisation. What you'll do: Lead incident and problem management, driving effective technical response and resolution. Manage SLAs, service performance dashboards, and continuous improvement initiatives. Oversee cyber security incident ...

.Job Title: Service Desk Manager Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're someone who enjoys bringing structure to a busy team, supporting people day to day and making sure … customers receive a consistent level of service, this could be a great next step. We're working with a growing MSP in Sheffield who are looking for a Service Desk Manager to take responsibility for the performance and development of their support team. ...

Support Team Leader/Service Manager Middlesborough 6 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annum We are looking for a motivated and experienced Support Team Leader/Service Manager to oversee our 4 bed supported living service in Middlesborough. The service supports people with learning disabilities, mental health needs, complex needs, and some mobility issues, helping them live as independently as possible in a safe, supportive environment. This is a fantastic opportunity for an experienced ...

Support Team Leader/Service Manager North Tyneside - NE28/NE29 6 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annum We are looking for a motivated and experienced Support Team Leader/Service Manager to oversee our 6 bed supported living service in North Tyneside. The service supports people with learning disabilities, mental health needs, complex needs, and some mobility issues, helping them live as independently as possible in a safe, supportive environment. This is a fantastic opportunity ...

Service Account Manager Salary: £27,000 per year | Location: Harrogate | Hours: Full-time, 9am - 5pm Benefits include 32 days holiday (including stats) plus your Birthday off, gym membership, company pension, employee wellbeing program and free on-site parking. Our client is a well-established business based … Harrogate. A new position has become available within their Service Department due to continued growth. They are looking for a Service Account Manager to manage a portfolio of customers and nationwide Field Engineers. The successful candidate will have strong customer service skills and the ability ...

Service Support Manager Fully Office-Based in Preston Salary circa £45k £50k DOE + Annual Bonus A glance at the role: We are looking to welcome an experienced IT Service Support Manager to lead and develop a future-ready service desk and digital … outcomes (XLAs) alongside SLAs, automate the routine, shift left with strong knowledge management (KCS), and align operations with ITIL 4 practices and the SDI Service Desk Manager Standard. Partner across IT, 3rd Parties, and wider business teams to support digital transformation and continuous service improvement ...

Service Delivery Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery Manager to join their high-performing team. … Service Delivery Manager, you will be an individual contributor, and ensure the delivery of high-quality IT services across the business. You will manage service performance, negotiate and monitor SLAs & KPIs, conduct supplier search reviews, and drive continual improvements. We are looking for: Proven experience ...

Service Operations Manager Barnsley - Office Based Up to £50,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable, commercially sound … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

Service Delivery & Performance Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performance Manager to join their high-performing … team. As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. You will manage service performance, negotiate and monitor SLAs, and drive continual improvements. We are looking for: Proven experience in an IT service delivery position ...

innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. Role Title: Service Desk Performance Manager BU/Segment: Utilities Location: Manchester, United Kingdom Employment Type: Permanent Contact Centre Operating Hours: 8am-8pm 7/… days per year. Shiftwork applies. Summary of the role: The Service Desk Performance Manager is responsible for leading Team Managers and Analysts across SMETS and Switching services within the service desk, ensuring optimal performance. Reporting to the Service Centre Manager, this role will ...

Service Delivery Manager Deliver consistent, high-quality IT services that keep Evri moving Are you passionate about service excellence, stakeholder engagement, and ensuring IT delivers real value to the business? Join Evri as an IT Service Delivery Manager and play a key role ...

Customer Services Manager Location: Tong, Bradford, UK (BD11) Salary: £35,000 – £38,000 per annum DOE plus bonus and genuine career/salary progression Contract: Full Time, Monday – Friday, 9:00am – 5:30pm- Fully office based- Free ParkingAre you a proactive, commercially minded leader with a passion … delivering exceptional customer experiences? A highly respected, award-winning UK Technology Manufacturer is looking for an experienced Customer Services Manager to lead their dedicated Customer Service Team of 8.This is a hands-on role where your leadership will directly influence the quality of service, customer satisfaction ...

Service Support Manager Fully Office-Based in Preston Salary circa £45k £50k DOE + Annual Bonus A glance at the role: We are looking to welcome an experienced IT Service Support Manager to lead and develop a future-ready service desk and digital ...

Senior Service Operations Strategy Manager Barnsley - Office Based Up to £60,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service … days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service … days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service ...